Basics of process mapping, Damelio, Robert (president, The Bottom Line Group, Dallas, Texas, Usa)

Автор: Jeston, John||
Название: Business Process Management
ISBN: 1138738409 ISBN-13(EAN): 9781138738409
Издательство: Taylor&Francis
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Цена: 4752.00 р.
Наличие на складе: Поставка под заказ.

Описание: Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book’s runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM’s interrelationship with organizational management, culture and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it’s to be successful: augmented and aligned with other management disciplines. This highly anticipated fourth edition brings Jeston’s practicable frameworks and solutions up to date with the latest developments in BPM, including the robotics process automation, digital strategies and the changes necessary as a result of the impact of the quad generations in the workforce. This thoroughly revised and updated new edition includes: Enhanced BPM House noting the importance of traceability from strategy to execution activities New and revised case studies An analysis of the risks and benefits of robotic automation and cognitive computing. The book highlights that millennials will be 50% of the global workforce in 2020 and 67% by 2025—Jeston warns managers to ignore them at your peril. Business processes and the way work is performed must evolve! This book will prove to be an indispensable guide to any senior business executive or chief financial officer while providing practical BPM examples to undergraduate and postgraduate students alike.

Автор: Boutros Tristan
Название: Basics of Process Improvement
ISBN: 1498719880 ISBN-13(EAN): 9781498719889
Издательство: Taylor&Francis
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Цена: 3520.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание:

Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the transition to a process or improvement-oriented culture and teaches those who are unfamiliar with process tools to look at their work with a new lens and adopt a continuous improvement and analytical-thinking mindset.

The authors have successfully used the various methods, tools, and concepts found in this book to overcome practical, daily problems at various organizations. This book will surely help operators, managers, practitioners, and executives, who are charged with improving processes and workplace culture, produce better products and services.