Описание: El paquete Courseware consiste de dos publicaciones , VeriSM - Fundamentos Courseware y Fundamentos guia de estudio.Este material de entrenamiento cubre el plan de estudios para la calificacion VeriSM fundamentos. El entrenamiento puede ser entregado durante dos dias. Este Courseware esta acreditado para preparar al estudiante para la certificacion VeriSM. VeriSM Fundamentos consiste de dos partes: VeriSM Essentials y VeriSM Plus, cada uno cubriendo un dia de entrenamiento.Los estudiantes que ya tienen un certificado en Gestion de Servicios (TI) pueden beneficiarse del conocimiento que ya tienen. Son el publico objetivo para el entrenamiento VeriSM Plus unicamente. Cuando aprueben el examen VeriSM Plus, recibiran el certificado de VeriSM fundamentos. Proveedores de entrenamiento que quieran ofrecer un dia de capacitacion sobre principios de gestion de servicios podrian decidir ofrecer unicamente el entrenamiento de VeriSM Essentials. Los estudiantes que aprueben el examen VeriSM Essentials, recibiran el certificado de VeriSM Essentials. Si posteriormente ellos aprueban el examen VeriSM plus, recibiran automaticamente el certificado VeriSM Fundamentos.El courseware cubre los siguientes temas:¢ La organizacion del servicio (Essentials)¢ Cultura del servicio (Essentials)¢ Personas y cultura organizacional (Essentials)¢ El modelo VeriSM (Ambas)¢ Practicas progresivas (Plus)¢ Tecnologias innovadoras (Plus)VeriSM es un enfoque holistico y orientado a la empresa, que le ayuda a comprender el creciente panorama de las mejores practicas y como integrarlas para ofrecer valor al consumidor.Esto es una evolucion en el pensamiento de la Gestion de Servicios y ofrece un enfoque actualizado, incluyendo las ultimas practicas y desarrollos tecnologicos, para ayudar a las organizaciones a transformar su negocio en la nueva realidad de la era digital.VeriSM es un enfoque de Gestion de Servicios que esta Dirigido por el valor, Evolutivo, Responsivo (Adaptado) e Integrado VeriSM es una marca registrada y propiedad del IFDC, la Fundacion Internacional de Habilidades Digitales
Описание: How did continental Europeans contribute to the eighteenth-century British Empire? Stephen Conway observes how European settlers, soldiers, scientists, sailors, clergymen, merchants, and technical experts contributed to the British Empire, and how they were shaped by imperial direction and control.
Автор: Stephen Conway Название: A Short History of the American Revolutionary War ISBN: 1350147117 ISBN-13(EAN): 9781350147119 Издательство: Bloomsbury Academic Рейтинг: Цена: 2374.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The American war against British imperial rule (1775-1783) was the world's first great popular revolution. Ideologically defined by the colonists' formal Declaration of Independence in 1776, the struggle has taken on something of a mythic character. From the Boston Tea Party to Paul Revere's ride to raise the countryside of New England against the march of the Redcoats; and from the American travails of Bunker Hill (1775) to the final humiliation of the British at Yorktown (1781), the entire contest is now emblematic of American national identity. Stephen Conway shows that, beyond mythology, this was more than just a local conflict: rather a titanic struggle between France and Britain. The Thirteen Colonies were merely one frontline of an extended theatre of operations, with each superpower aiming to deliver the knockout blow. This bold new history recognizes the war as the Revolution but situates it on the wider, global canvas of European warfare.
Автор: Stephen Bull Название: An Officer`s Manual of the Western Front ISBN: 1844860728 ISBN-13(EAN): 9781844860722 Издательство: Bloomsbury Рейтинг: Цена: 1335.00 р. Наличие на складе: Поставка под заказ.
Описание: Many people have the idea that the `Great War` on the Western Front was simple, if ghastly, to fight. Interestingly all these developments of war were documented in detail in contemporary publications, instructions and manuals. This title presents a compendium of 20 - 30 whole manuals and shorter selected extracts, together with illustrations.
A revolutionary guide to the world of wild camping and foraging, showing how anyone can camp, sleep and wake in the UK's most secluded and beautiful places.
Wild Camping features the best places to camp in England, Wales, Ireland and Scotland, along with stories, tips, helpful maps and inspiring photos. The new edition also includes a completely new chapter introducing the exciting new English Coastal Path, opening in 2020. Other topics include: - What is wild camping and why bother? - Different types of wild camping, including bivvying, tenting, and hammocking. - What the laws are in Scotland, England, Northern Ireland, Wales, Ireland, EU, and on waterways. - Getting started (vital equipment, where to go, when to go, safety). - Drinking water and foraging for food. This fully updated guide will give readers the knowledge and the inspiration to escape the noise, clutter and stress of day to day life and go wild. From getting back to nature with a tent, some matches and a few litres of bottled water, to enjoying a takeout dinner and camping out in the garden afterwards, this book shows how to fall in love with wild camping in all its many forms.
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