Описание: pacote do Courseware consiste em duas publicacoes, VeriSMTM - Foundation Courseware e VeriSM - Foundation Study Guide. Este material de treinamento abrange o plano de estudos para a qualificacao da Fundacao VeriSM . O treinamento pode ser entregue em dois dias. Este material didatico e credenciado para preparar o aluno para a certificacao da VeriSM Foundation. O VeriSM Foundation consiste em duas partes: VeriSM Essentials e VeriSM Plus, cada uma cobrindo um dia de treinamento.Os alunos que ja possuem um certificado de Gerenciamento de Servicos (TI) podem se beneficiar do conhecimento que ja possuem. Eles sao o publico-alvo de apenas um treinamento do VeriSM Plus. Ao serem aprovados no exame VeriSM Plus, recebem o certificado VeriSM Foundation.Provedores de treinamento que desejam oferecer um treinamento de um dia sobre principios de gerenciamento de servicos podem decidir oferecer apenas o treinamento VeriSM Essentials. Os alunos que forem aprovados no exame VeriSM Essentials receberao o certificado VeriSM Essentials. Se eles passarem no exame VeriSM Plus mais tarde, receberao automaticamente o certificado VeriSM Foundation.O "courseware" abrange os seguintes topicos:A organizacao do servico (Essentials)Cultura de servico (Essentials)Pessoas e estrutura organizacional (Essentials)O modelo VeriSM (ambos)Praticas Progressivas (Plus)Tecnologias Inovadoras (Plus)O VeriSM e uma abordagem holistica e orientada aos negocios para o Gerenciamento de Servicos, que ajuda a entender o panorama crescente das melhores praticas e como integra-las para oferecer valor ao consumidor.E uma evolucao no pensamento em Gerenciamento de Servicos e oferece uma abordagem atualizada, incluindo as mais recentes praticas e desenvolvimentos tecnologicos, para ajudar as organizacoes a transformar seus negocios para a nova realidade da era digital.O VeriSM e um gerenciamento orientado a valor, evolutivo, responsivo e integrado.VeriSM e uma marca registrada e propriedade da IFDC, a Fundacao Internacional de Competencias Digitais.
Описание: Learn to get it right in your moments that matter—when the situation is complex and relational—and stakes are high.You’ve likely encountered difficult conversations and events you weren’t prepared for, when you felt:Threatened by charged emotions, change, or uncertaintyParalyzed by fear of saying (or doing) the wrong thing (again)Defeated by a relationship that seemed damaged beyond repairConfident of the results you wanted, but unclear how to get themStalled in progress with others due to differing styles and perspectives.In an ever-changing environment, stop defaulting to reactions that hijack success. As diverse ideologies and approaches collide, learn a self-leadership framework to resolve conflict and achieve the right results—in business and life.Getting It Right When It Matters Most introduces research-backed insight and a simple model for your most complex and important situations. Apply self-awareness, learning agility, and emotional intelligence through the Self, Outlook, Action, and Reflection (S.O.A.R.) cycle. Discover:Skills to express your best SelfMindfulness practices to slow reactions, clear unconscious bias, and reset your Outlook Actions in high-stakes conversations to align goals and intentionsReflection techniques to calibrate for future success. Learn the holistic formula for getting it right. Whether your goal is to change the course of a business outcome, solve a complex problem involving others, or navigate a relationship with more clarity and productivity, Getting It Right When It Matters Most makes accessible the fewest, most important skills to SOAR.
Описание: The quality of your life is determined by the quality of your psychological, emotional and physical experiences in the present moment. In times of personal crisis, it can seem difficult to gain the psychological calm and emotional stability we desire. When a time of crisis strikes, we quickly focus on the problems and difficulties we are facing, ignoring ourselves along the way. Neglecting to take care of ourselves in hard times multiplies the negative intensity of our experience. Self-Care is an essential guide for anyone looking to navigate through a time of crisis well. You will learn how you can flourish and thrive psychologically, emotionally, physically, and practically, despite all the challenges and difficulties you face.
Автор: Wester Kelly L Название: Non-Suicidal Self-Injury ISBN: 1138780367 ISBN-13(EAN): 9781138780361 Издательство: Taylor&Francis Рейтинг: Цена: 6123.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Grounded in a wellness, strengths-based, and developmental perspective, Non-Suicidal Self-Injury is the ideal guide for counselors and other clinicians seeking to understand self-injurious behaviors without pathologizing them.
In 15-Minute Focus: Anxiety, Worry, Stress, and Fear, Leigh Bagwell gives counselors and educators a step-by-step primer on how to support students who struggle with anxiety.
Anxiety can cause students to feel isolated and overwhelmed, preventing them from learning and engaging in the classroom. Rather than tell our students not to worry, our job as educators should be to recognize when our students are struggling with anxiety and get them the support they need. In this book, Bagwell explains the physiological progression from a trigger to a full-blown anxiety attack, and provides a variety of prevention and intervention strategies for school counselors, educators, and administrators.
What you'll get:
Understanding of anxiety and clarification of anxiety vs. misbehavior
Breakdown of various anxiety disorders and how they present
Helpful tips for parents who have anxious children
Curated list of resources, including organizations, curriculum, books, and more!
When students experience anxiety, they need help navigating through it. This guide will teach school counselors, educators, and administrators how to become powerful advocates for their students so they can thrive in the classroom and in life.
In 15-Minute Focus: Depression: Signs and Strategies for Counselors, Educators, and Parents, Dr. Melisa Marsh provides a comprehensive look at depression and its effects on children and teenagers.
While depression is a common problem in our world today, it often goes unreported and untreated. And sadly, many youth believe they are alone in their pain. Children and teens may not know how to identify their troubling thoughts and emotions, so they need the adults in their lives to recognize their cries for help.
This book will equip counselors, educators, and family members with a detailed understanding of depression and offer tools for intervention so no student or peer goes unnoticed in their struggle.
In this book, you'll discover:
Symptoms of depression
Different types of depressive disorders
How to identify depression versus sadness
The connection between depression and other mental illnesses
How school staff can support students with depression
Successful management of depression
Each chapter includes a case study that illustrates an aspect of dealing with depression, along with questions to apply the book's principles in your own context. In addition, Dr. Marsh provides a comprehensive list of tools adults can use to support and improve the overall mental health of students, themselves, and peers.
In 15-Minute Focus: Suicide: Prevention, Intervention, and Postvention, Dr. Melisa Marsh gives school counselors and educators a step-by-step primer on how to navigate the death of a student or staff member by suicide.
According to the Centers for Disease Control and Prevention, suicide is the second leading cause of death for individuals ages ten to thirty-four. This statistic underscores the impact suicide can have on our schools. It can shatter a school community and leave students and staff feeling helpless, angry, and confused. In this book, Marsh unpacks the stigma and data associated with suicide, and provides school counselors, educators, and administrators with ways to implement a suicide-safer community.
What you'll get:
Specific language to use when talking about suicide
Strategies for implementing suicide prevention, suicide intervention, and suicide postvention programs
Research and data to help communicate risk factors
Ways to support students in a virtual environment
Over 20 pages of invaluable templates, including safety plans, email scripts, assessments, checklists, and more!
The death of a student or staff member by suicide is something no school wishes to navigate, but Marsh gives the tools needed to face these hard and challenging situations with understanding and hope.
In 15-Minute Focus: Grief: Processing and Recovery, Dave Opalewski offers school counselors and educators a primer on how to handle the death of a student or staff member.
No matter if the death was sudden or the result of a long illness, it can devastate an entire school family and its surrounding community. Students are impacted every time they walk into a classroom and see a classmate's empty desk or a substitute teacher sitting at a deceased teacher's desk. When tragedies like this occur, schools must respond quickly and offer what grieving students and staff need most comfort. In this book, Opalewski gives schools a guide for addressing the death of a student or staff member, including what to say and what not to say to students along with helpful communication and intervention strategies for school counselors, educators, and administrators.
What you'll get:
Learning the concepts and implementation process of comfort before counseling
Grief research and data for children and adolescents
Grief support group setup
Activities to help students process grief, classroom activities, tips for parents, and more!
No school can truly prepare for the death of a student or staff member. A loss like this will shake the school family. But this book will give counselors and educators the information they need to respond to tragedy with understanding and comfort so that they can help students and staff work through their grief in a positive and productive way.
In 15-Minute Focus: Trauma and Adverse Childhood Experiences, Dr. Melissa Louvar Reeves gives counselors and educators a primer on how to support students who have experienced trauma.
Trauma interferes with the executive functions required to be successful in the classroom; and it impacts our ability to trust our environment and others. In this book, Reeves explains trauma and the overlap with anxiety, and provides understanding for behaviors associated with trauma and why they occur, along with a variety of strategies for school mental health professionals, educators, and administrators.
What you'll get:
Identification of the different types of stress and symptoms that accompany trauma exposure
Explanation of commonalities between externalizing disorders and trauma and stressor related disorders
Practical strategies for school mental health professionals, educators, administrators, and parents
Curated list of resources, including organizations, training, curriculum, books, and more!
This guide will provide school counselors, educators, and administrators with an increased understanding regarding trauma and effective interventions to provide better supports that facilitate growth and achievement in all areas of life.
In 15-Minute Focus: Behavioral Threat Assessment and Management for K-12 Schools, Dr. Melissa A. Louvar Reeves explains the interrelated factors that play a role in a person's decision to plan and carry out an act of violence.
Every year, stories about violence in schools make headlines around the world. And every year, questions surface: How could this have been prevented? What were the warning signs? What changes do we need to make in our schools and communities to prevent this from happening yet again?
This book will help answer those questions, as you learn about the factors that affect decision-making, and the role of Behavioral Threat Assessment and Management (BTAM) in managing students' troubling behaviors, mitigating risk for the school and community, and directing students onto more positive pathways.
In this book, you'll discover:
Why schools should establish BTAM teams and protocols
How to establish a BTAM team
Identifying and reporting concerns
Establishing protocols for evaluating threats
How teachers, administrators, counselors and the community can work together to mitigate troubling behavior and ensure student success
Ways to assist struggling students as they transition to adult life after high school
Educators, administrators, and school counselors have been trained on how to respond to a student who is suicidal or despondent. This book helps translate those skills to assist someone who is thinking about harming others.
Are you tired of suffering? Are you tired of being stressed?
Do you suffer of migraines, back pain, and tension headaches?
Have traditional methods of treatment failed to heal you?
Are you looking for lasting relief?
If you suffer from chronic pain, whether as a result of an injury, illness, or accident, this audiobook is for you.
We try every techniques out there that claim that we can heal ourselves, but it doesn't seem like anything is working for us.
Maybe we feel guilty, inadequate, or useless because we are in pain.
We feel weak if we have to take painkillers and maybe we feel like a burden on our friends and family.
Although the causes for pain may be physical, as often as not it can have an emotional, mental, or spiritual component.
So it's always a good idea to examine the situation from all sides and to know that healing is possible.
Here you will be listen easy and deep hypnosis and mindfulness techniques for reconnecting with the body and allowing fear, pain, frustration, and depression to release.
You will get these benefits:
Overcome Chronic Pain Quickly and Effectively Once and For All,
Stop Allowing Pain to Affect your Everyday Life Negatively,
Create Healing Energy and Reframe ALL Your Negative Thoughts,
Lessen your Stress,
See Immediate Results in How you Begin to Look at your Situation and your Ability to Handle Pain with an Even Mind,
Listen to Powerful Affirmations that Supercharge your Health and Healing,
Reprogram your Subconscious Mind for Rapid Positive Health and Energy.
This audiobook can be listened to in bed, resting in a reclining chair, lying on its side or walking around, depending on the position that sharpens the pain.
All meditations are specially designed to work with your subconscious mind also during your sleep cycle with soothing background music.
That's allowing you to access the deepest parts of your mind.
Listening to a soft voice guiding you through the practice is the best way to get the most out of your meditation and create healing and stress relief for your body in few minutes
Includes 8 and more guided practices that listeners can use anywhere.
Guided imagery has been used in pain management for decades and they will work for you too and when you wake up you'll feel well rested, healthy, and relaxed.
So, are you ready and motivated to Cure Physical and Emotional Suffering?
Take control of your life and let yourself be guided to complete healing.
Affordably priced and ideal for beginners. Scroll up and click BUY NOW
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