Close To Home, Jackson, Lisa

Автор: Jackson, Lisa
Название: Backlash
ISBN: 1420148214 ISBN-13(EAN): 9781420148213
Издательство: Random House (USA)
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Цена: 735.00 р.
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Описание: pacote do Courseware consiste em duas publicacoes, VeriSMTM - Foundation Courseware e VeriSM - Foundation Study Guide. Este material de treinamento abrange o plano de estudos para a qualificacao da Fundacao VeriSM . O treinamento pode ser entregue em dois dias. Este material didatico e credenciado para preparar o aluno para a certificacao da VeriSM Foundation. O VeriSM Foundation consiste em duas partes: VeriSM Essentials e VeriSM Plus, cada uma cobrindo um dia de treinamento.Os alunos que ja possuem um certificado de Gerenciamento de Servicos (TI) podem se beneficiar do conhecimento que ja possuem. Eles sao o publico-alvo de apenas um treinamento do VeriSM Plus. Ao serem aprovados no exame VeriSM Plus, recebem o certificado VeriSM Foundation.Provedores de treinamento que desejam oferecer um treinamento de um dia sobre principios de gerenciamento de servicos podem decidir oferecer apenas o treinamento VeriSM Essentials. Os alunos que forem aprovados no exame VeriSM Essentials receberao o certificado VeriSM Essentials. Se eles passarem no exame VeriSM Plus mais tarde, receberao automaticamente o certificado VeriSM Foundation.O "courseware" abrange os seguintes topicos:A organizacao do servico (Essentials)Cultura de servico (Essentials)Pessoas e estrutura organizacional (Essentials)O modelo VeriSM (ambos)Praticas Progressivas (Plus)Tecnologias Inovadoras (Plus)O VeriSM e uma abordagem holistica e orientada aos negocios para o Gerenciamento de Servicos, que ajuda a entender o panorama crescente das melhores praticas e como integra-las para oferecer valor ao consumidor.E uma evolucao no pensamento em Gerenciamento de Servicos e oferece uma abordagem atualizada, incluindo as mais recentes praticas e desenvolvimentos tecnologicos, para ajudar as organizacoes a transformar seus negocios para a nova realidade da era digital.O VeriSM e um gerenciamento orientado a valor, evolutivo, responsivo e integrado.VeriSM e uma marca registrada e propriedade da IFDC, a Fundacao Internacional de Competencias Digitais.

Автор: Lisa Jackson
Название: Malice
ISBN: 0340962003 ISBN-13(EAN): 9780340962008
Издательство: Hodder
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Цена: 1061.00 р.
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Автор: Jackson Lisa
Название: Expecting to Die
ISBN: 1420136070 ISBN-13(EAN): 9781420136074
Издательство: Random House (USA)
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Цена: 919.00 р.
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Автор: Jackson Lisa
Название: Liar, Liar
ISBN: 1420135996 ISBN-13(EAN): 9781420135992
Издательство: Random House (USA)
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Цена: 919.00 р.
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Автор: Jackson, Lisa
Название: Willing To Die
ISBN: 1420136097 ISBN-13(EAN): 9781420136098
Издательство: Random House (USA)
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Цена: 919.00 р.
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Описание: WHEN A KILLER HAS NOTHING TO LOSE
The crime scene is as puzzling as it is brutal. Doctor Paul Latham and his wife, Brindel, are found dead in separate beds in their beautiful San Francisco home, each the victim of a gunshot wound to the head. There are no signs of forced entry, and despite the emptied safe it's clear this murder isn't random.

THERE'S EVERY REASON
For Detective Regan Pescoli, news of her sister's death brings grief mixed with guilt. She and Brindel weren't close, and Pescoli barely knows her teenage niece, Ivy, a secretive girl who lands on her doorstep in Grizzly Falls, Montana. Though Pescoli is on maternity leave, she's soon mired deep in the investigation headed by her partner, Selena Alvarez. But as the list of suspects keeps growing, so does the body count . . .

TO BE AFRAID . . .
Maybe it's exhaustion or hormones that have Pescoli on edge, feeling more vulnerable than ever before. Or maybe the chill running through her veins is justified. Because as the case takes a new, terrifying turn, Pescoli's loved ones and her life are at the mercy of a killer who'll go to any lengths to see her suffer . . .

Автор: Jackson, Lisa
Название: Unspoken
ISBN: 1496717295 ISBN-13(EAN): 9781496717290
Издательство: Random House (USA)
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Цена: 1467.00 р.
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Описание: In a gripping novel of atmospheric suspense from #1 New York Times bestselling author Lisa Jackson, a woman returns to her Texas hometown to confront deadly lies . . .

The town of Bad Luck, Texas, is home to all kinds of secrets. Shelby Cole had her share, before she left to start a new life. After almost ten years away, a mysterious package arrives at her Seattle home. There's no return address, just a photograph of a little girl. Shelby knows immediately that this is the daughter she was told died at birth--and that going back is the only way to discover what really happened.

Shelby isn't the only one coming home. A long-ago killing is in the news again, and Ross McCallum, the man who made a nightmare of Shelby's past, has been set free because of recanted testimony. Is he baiting her, or has someone else lured her back to Bad Luck for their own twisted purpose?

Shelby's inquiries about her baby are met with stonewalling and hostility. Her only ally is Nevada Smith, the one-time bad boy of Bad Luck. Nevada was the arresting officer in that decade-old murder case. Now he's a suspect. Though shocked by Shelby's reappearance, and her revelation about the child he knew nothing about, he'll do anything to help find their daughter. But searching for answers draws them into a terrifying scheme, where unspoken truths will drive a killer to brutal revenge . . .