Conflicts in Reference Services, Katz Bill, Fraley Ruth A.
Автор: Mannix & Burchsted Название: Guide To Reference In Genealogy And Biography ISBN: 083891294X ISBN-13(EAN): 9780838912942 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 12335.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: An excellent starting point for both reference librarians and for library users seeking information about family history and the lives of others. Biographical resources have long been of interest to researchers and general readers, and this title directs readers to the best biographical sources for all regions of the world.
Описание: Rethinking Reference for Academic Libraries: Innovative Developments and Future Trends, containing five sections and fourteen chapters, reviews the current state of reference services in academic libraries with an emphasis on innovative developments and future trends. The main theme that runs through the book is the urgent need for inventive, imaginative, and responsive reference and research services.
Автор: Marquis, Kathy, Название: Local history reference collections for public libraries / ISBN: 0838913318 ISBN-13(EAN): 9780838913314 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 6897.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Speaking from their own experiences, while also sharing examples and ideas from other libraries, the authors of this volume present a start-to-finish guidebook for creating a local history reference collection that your community will embrace and use regularly.
Автор: Booth & Jensen Название: The Whole Library Handbook ISBN: 0838912249 ISBN-13(EAN): 9780838912249 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 10256.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: ALA's popular and respected Whole Library Handbook series continues with a volume specifically geared towards those who serve young adults, gathering stellar articles and commentary from some of the country’s most innovative and successful teen services librarians. Sections focusing on practice, theory, and the philosophical underpinnings of the profession are supported by current research and historical perspectives. Both instructive and reflective in scope, this essential handbookProvides a comprehensive introduction to the background and day-to-day realities of teen librarianship for LIS students and those new to the fieldOffers expert tips and wisdom invaluable to those already working with teensHighlights trends, challenges, and opportunities in the changing world of how teens interact with libraries, and what they expectEmphasises advocacy across all spectrums, including in local communities and among fellow staff who may be anxious about teens in the libraryGuides staff in providing readers' advisory to teensIncludes ready-to-use marketing resources, templates, and sample teen services and teen volunteer plansAnyone who works with young adults will benefit from the thorough coverage provided by this volume's expert contributors.
Автор: Rozaklis Lillian, Abels Eileen G. Название: Repositioning Reference: New Methods and New Services for a New Age ISBN: 0810893223 ISBN-13(EAN): 9780810893221 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 20486.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Repositioning Reference reimagines reference services in libraries and information organizations and the role of reference librarians, taking into account rapid developments in technology and information-specific services in non-library sectors.
Автор: Rozaklis Lillian, Abels Eileen G. Название: Repositioning Reference: New Methods and New Services for a New Age ISBN: 0810892111 ISBN-13(EAN): 9780810892118 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 10982.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Repositioning Reference reimagines reference services in libraries and information organizations and the role of reference librarians, taking into account rapid developments in technology and information-specific services in non-library sectors.
Описание: Rethinking Reference for Academic Libraries: Innovative Developments and Future Trends, containing five sections and fourteen chapters, reviews the current state of reference services in academic libraries with an emphasis on innovative developments and future trends. The main...
Описание: An essential resource for collection development specialists in small and medium-sized libraries, this guide identifies the highest quality, most affordable, and most appropriate new reference materials in any field.
Описание: More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Built around timeless service principles including Ranganathan`s Five Laws, The Reference Interview Today: Nego...
Описание: In Introduction to Reference and Information Services in Today`s School Library, one of America`s premier school library educators covers the A-Z of both reference and information services for today`s library. Lesley Farmer discusses everything from teaching students how to use sources to both in-person and virtual reference service.
Описание: Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. The authors, staff members at Eastern Michigan University, chose to address this by implementing an inclusive reference model in which staff and student assistants are trained to answer certain levels of reference questions while working at the reference desk and at other service points. The result was that librarians became more available to work with students who needed in-depth assistance and users were able to get simple questions answered throughout the library. Similar training for all staff and student assistants who work in the library results in better service, more accurate answers, and improved interdepartmental communication. In Implementing an Inclusive Staffing Model for Today's Reference Services, they describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked. Users ask questions of staff at all service points, not just at the Reference Desk. It is vitally important that those who work at circulation, periodicals, maps, archives and other public service points be trained in how to answer certain reference questions. When this is accomplished, users who have simple questions will not have to make useless treks to the Reference Desk. Topics covered include: -Recognizing that nearly all staff answer reference questions, but few are trained to do so -documenting the necessity for a change in reference model -gaining buy-in from all interested parties--librarians, non-MLS staff, and administrators -determining the optimal staffing level -creating training materials and schedules -monitoring the quality of reference service -supervising staff -evaluating the new model using multiple methods Additionally, each chapter contains practical resources such as checklists, forms, and sample materials, and other usable features to support readers as they implement the inclusive reference model. The book describes in detail the process of transforming traditional reference into a model that transcends departmental and job title boundaries, is focused on the user, and allows librarians to better utilize their time and talents, and include non-professional staff in their reference services.
Описание: Reference and Access: Innovative Practices for Archives and Special Collections explores how archives of different sizes and types are increasing their effectiveness in serving the public and meeting internal needs. The book features twelve case studies that demonstrate new ways to interact with users to answer their questions, provide access to materials, support patrons in the research room, and manage reference and access processes. The featured case studies are 1.Building Bridges: Closing the Divide between Minimally Processed Collections and Researchers 2.Managing Risk with a Virtual Reading Room: Two Born-Digital Projects 3.Improvements on a Shoestring: Changing Reference Systems and Processes 4.Twenty-First Century Security in a Twentieth-Century Space: Reviewing, Revising and Implementing New Security Practices in the Reading Room 5.Talking in the Night: Exploring Webchats to Serve New Audiences 6.A Small Shop Meets a Big Challenge: Finding Creative Ways to Assist the Researchers of the Breath of Life Archival Institute for Indigenous Languages 7.The Right Tool at the Right Time: Implementing Responsive Reproduction Policies and Procedures 8.Going Mobile: Using iPads to Improve the Reading Room Experience 9.Beyond "Trial by Fire" Towards A More Active Approach to Training New Reference Staff 10.Access for All: Making Your Archives Website Accessible for People with Disabilities 11.No Ship of Fools: A Digital Humanities Collaboration to Enhance Access to Special Collections 12.Websites as a Digital Extension of Reference: Creating a Reference and IT Partnership for Web Usability Studies Each of these case studies deconstructs reference and access services into their essential elements: interacting with people who have questions, providing access to materials that meet researcher needs, assisting researchers as they use materials, and managing the processes needed to support reference and access. The volume will be useful to those working in archives and special collections as well as other cultural heritage organizations, and provides ideas ranging from the aspirational to the immediately implementable. It also provides students and educators in archives, library, and public history graduate programs a resource for understanding the issues driving change in the field today and the kinds of strategies archivists are using to meet these new challenges.
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