Service Automation in the Public Sector: Concepts, Empirical Examples and Challenges, Juell-Skielse Gustaf, Lindgren Ida, Еkesson Maria
Название: Public Sector Transformation through E-Government ISBN: 1138115592 ISBN-13(EAN): 9781138115590 Издательство: Taylor&Francis Рейтинг: Цена: 7961.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society.
This book examines e-government's potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
Автор: Alkadry Mohamad G., Tower Leslie E. Название: Women and Public Service: Barriers, Challenges, and Opportunities ISBN: 0765631032 ISBN-13(EAN): 9780765631039 Издательство: Taylor&Francis Рейтинг: Цена: 6123.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book tackles the challenges that women face in the workplace generally and in the public sector particularly. While it spends time identifying and describing the problems that women faced in the past, it pays special attention to identifying possible remedies to these problems, and also surveys progress made in recent decades.
Описание: Providing quality public service is one of the essential functions of a government. In the turbulent time, however, governments worldwide are experiencing a variety of unprecedented challenges to meet citizens' increasing demands and expectations. In China, building a service-oriented government and a harmonious society is central to the 12th Five-Year Plan and challenges the governance philosophies, capacities and competencies of Chinese government at every level. Researchers of Nanyang Centre for Public Administration (NCPA) at Nanyang Technological University systematically examined the concept of service-oriented government in the context of China and developed an assessment scheme to evaluate the performance of building service-oriented government in Chinese cities. Under the auspices of the Lien Foundation in Singapore, based on the assessment scheme, they conducted large-scale telephone surveys of citizens and businesses in 32 major Chinese cities in 2011. This book presents their findings and empirical studies on public service performance, citizen satisfaction, political trust and government transparency based on the data collected from the 2011 Lien project. Moreover, it also includes selected papers presented at the 2012 Lien International Conference on Public Administration in Singapore. Contributed by scholars from Mainland China, the US, Hong Kong and Singapore, these papers discuss various important issues related with building a service-oriented government including public ethical values, the roles of NGO, social accountability, urban integration, performance measurement and emotional labor in public service.
Автор: Alkadry Mohamad G., Tower Leslie E. Название: Women and Public Service: Barriers, Challenges and Opportunities ISBN: 0765631024 ISBN-13(EAN): 9780765631022 Издательство: Taylor&Francis Рейтинг: Цена: 22202.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book tackles the challenges that women face in the workplace generally and in the public sector particularly. While it spends time identifying and describing the problems that women faced in the past, it pays special attention to identifying possible remedies to these problems, and also surveys progress made in recent decades.
Автор: Baimenov, Alikhan, Liverakos, Panos Название: Public Service Excellence in the 21st Century ISBN: 9811332142 ISBN-13(EAN): 9789811332142 Издательство: Springer Рейтинг: Цена: 16769.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book combines academic wisdom and practitioners` insights to critically examine the challenges faced by civil service systems in the 21st Century.
Автор: Crowder Mark, Roohanifar Mohammad, Brown Trevor A. Название: Public Sector Strategy: Concepts, Cases and Tools ISBN: 0367361752 ISBN-13(EAN): 9780367361754 Издательство: Taylor&Francis Рейтинг: Цена: 7501.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Public Sector Strategy explores how strategic decisions are developed and implemented in the public sector, and examines the psychology underpinning strategic decision-making. This book combines knowledge from traditional perspectives with contemporary insights on strategic management.
Автор: Crowder Mark, Roohanifar Mohammad, Brown Trevor A. Название: Public Sector Strategy: Concepts, Cases and Tools ISBN: 0367361736 ISBN-13(EAN): 9780367361730 Издательство: Taylor&Francis Рейтинг: Цена: 25265.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Public Sector Strategy explores how strategic decisions are developed and implemented in the public sector, and examines the psychology underpinning strategic decision-making. This book combines knowledge from traditional perspectives with contemporary insights on strategic management.
Автор: Roman Szewczyk; Cezary Zieli?ski; Ma?gorzata Kalic Название: Challenges in Automation, Robotics and Measurement Techniques ISBN: 3319293567 ISBN-13(EAN): 9783319293561 Издательство: Springer Рейтинг: Цена: 36570.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Thisbook presents the set of papers accepted for presentation at the InternationalConference Automation, held in Warsaw, 2-4March of 2016. It presents the research results presented by top experts in thefields of industrial automation, control, robotics and measurement techniques.
Автор: Andrea Bonomi Savignon, Luca Gnan, Alessandro Hinna, Fabio Monteduro Название: Hybridity in the Governance and Delivery of Public Services ISBN: 1787437701 ISBN-13(EAN): 9781787437708 Издательство: Emerald Рейтинг: Цена: 17480.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book seeks to answer the unsolved questions related to hybrid organisations, adopting a multifaceted approach focussing on different national contexts, including the UK, Italy, Australia, and Sweden, as well as global organisations. Authors consider policy sectors including humanitarian aid, local transport, healthcare, and welfare services.
Автор: Schneider Mercedes K. Название: Chronicle of Echoes ISBN: 1623966744 ISBN-13(EAN): 9781623966744 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 14137.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Corporate reform"" is not reform at all. Instead, it is the systematic destruction of the foundational American institution of public education. The primary motivation behind this destruction is greed. Public education in America is worth almost a trillion dollars a year.Whereas American public education is a democratic institution, its destruction is being choreographed by a few wealthy, well-positioned individuals and organizations. This book investigates and exposes the handful of people and institutions that are often working together to become the driving force behind destroying the community public school.
Описание: How do you make government more effective and efficient? Part of the answer lies in the ability to manage money well. This study describes steps taken by the UK to professionalize financial management in Government, through specialised recruitment, career development and the creation of professional networks.
Автор: Rhim & Redding Название: The State Role In School Turnaround ISBN: 1623966701 ISBN-13(EAN): 9781623966706 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 7623.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: With chapters written by leading researchers and practitioners actively engaged in the work, this Edited Volume examines the role of the state education agency in school turnaround efforts. An emphasis is placed on practical application of research and best practice related to the State Education Agency's (SEA's) critical leadership role in driving and supporting successful school turnaround efforts. The Edited Volume is organized around the Center on School Turnaround's four objectives, with sections devoted to each: 1. Create a Pro-Turnaround Statutory and Regulatory Environment 2. Administer and Manage Turnaround Efforts Effectively 3. Provide Targeted and Timely Technical Assistance to Local Educational Agencies and Schools 4. Advocate and Lead to Build Support for Local Turnaround Efforts Chapters include: a) brief literature review, b) examples from SEAs (and/or concrete examples of proposed SEA practices), and c) action principles for the SEA.
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