Remote Access: Small Public Libraries in Arkansas, Don House, Sabine Schmidt
Автор: Murray-Rust Catherine Название: Library Next: Seven Action Steps for Reinvention ISBN: 0838948391 ISBN-13(EAN): 9780838948392 Издательство: Marston Book Services Рейтинг: Цена: 8620.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Encourages readers to look an uncertain library future square in the eye. The author shares stories from her transformational years at Georgia Tech Libraries which present both inspiration and practical advice on how to stand up for values while changing the ways we act upon them.
Описание: Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for improved organizational performance and accountability. Since Assessing Service Quality premiered in 1998, receiving the prestigious Highsmith Library Literature Award, scores of library managers and administrators have trusted its guidance for applying a customer-centered approach to service quality and performance evaluation. This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences. With a clear focus on real-world application, the authors: Challenge conventional thinking about the utility of input, output, and performance metrics by suggesting new ways to think about the evaluation and assessment of library services; Explain service quality and customer satisfaction, and demonstrate how they are separate but intertwined; Identify procedures for qualitatively and quantitatively measuring both service quality and satisfaction; Encourage libraries to take action by presenting concrete steps they can take to become more customer-centric; Offer a range of customer-related metrics that provide insights useful for library planning and decision making, such as surveys and focus groups.This book shows how to nurture an environment of continuous improvement through effective service quality assessment.
Описание: This book delves into how Freedom Libraries were at the heart of the Civil Rights Movement, and the remarkable courage of the people who used them. As the Civil Rights Movement exploded across the United States, numerous libraries were desegregated on paper only, and there was another virtually unheard of struggle- the right to read.
Introducing new technologies to your library can be a daunting process; they can be costly, they may be unfamiliar to many staff members, and their success is far from assured. To address these concerns, Best Technologies for Public Libraries accommodates budgets large and small, providing options for both the ambitious and the cost-conscious.
Authors Christopher DeCristofaro, James Hutter, and Nick Tanzi provide a resource for staff looking to incorporate a number of emerging technologies into their library and makerspaces. Each chapter explores a new technology, including 3D printing, drones, augmented reality, and virtual reality, covering how it works, the selection process, training, sample programming, best practices, and relevant policy. By describing a variety of program and service ideas across age groups, the book gives readers the ability to first evaluate them within the context of their own organization before incorporating ideas la carte. This approach helps readers to adopt these new technologies and create policies with uses already in mind.
Название: Reading by right ISBN: 1783302097 ISBN-13(EAN): 9781783302093 Издательство: Facet Рейтинг: Цена: от 3861.00 р. Наличие на складе: Есть
Описание: This book focuses on the importance of reading for pleasure and the difference that it can make to a person`s life chances, with a focus upon how libraries and librarians help reluctant and struggling readers.
Автор: Edwards, Julie Biando Robinson, Melissa S. Unger, Kelley Rae Название: Transforming libraries, building communities ISBN: 0810891816 ISBN-13(EAN): 9780810891814 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 14995.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Aptly named `Television`s First Lady` by Walter Ames of the Los Angeles Times, actress Beverly Garland (1926-2008) is also regarded as a Western and science-fiction film icon. In addition to more than 700 TV appearances, she made more than 55 feature and made-for-television films. This comprehensive biography includes a foreword and afterword by her colleagues Joseph Campanella and Peggy Webber.
Автор: Nicholson, Kirstie Название: Innovation in Public Libraries ISBN: 0081012764 ISBN-13(EAN): 9780081012765 Издательство: Elsevier Science Рейтинг: Цена: 9255.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Innovation in Public Libraries: Learning from International Library Practiceexamines the recent activities of successful and innovative libraries around the world, presenting their initiatives in areas including library design, events and programs, and creating customer experiences. This timely guide provides an overview of these libraries' successful experiences and identifies emerging global trends and themes. The author offers library practitioners guidance on how to pursue these trends in their own library environment, identifying achievable goals when planning building and design improvements, and developing customer interactions in order to emulate the experiences of international libraries.
Название: Rural and small public libraries ISBN: 1787431126 ISBN-13(EAN): 9781787431126 Издательство: Emerald Рейтинг: Цена: 16870.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This volume begins by defining the challenges that rural and small libraries face before shifting to an analysis of ways that these obstacles can be overcome or mitigated. The authors explore ideas for enhancing community partnerships and outreach by using rural and small public libraries as centers for local cultural heritage activities.
Описание: Over the past thirty years, significant shifts in technology, political ideologies, and policy goals have resulted in an environment in which public libraries face the highest expectations to serve community needs against unprecedented political, economic, and policy challenge...
Автор: Hernon Peter Название: Library Leadership in the United States and Europe ISBN: 1610691261 ISBN-13(EAN): 9781610691260 Издательство: Bloomsbury Рейтинг: Цена: 7425.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book is the first to examine library and information science leadership in the United States and throughout Europe, providing a critical analysis and comparison of leadership in America versus in Europe and the United Kingdom.
Описание: Disasters can happen without warning and cause detrimental damage to society. By planning and conducting research beforehand, businesses can more effectively aid in relief efforts. The Developing Role of Public Libraries in Emergency Management: Emerging Research and Opportunities is an essential reference source for the latest scholarly information on library engagement in official emergency response and how these institutions can offer community aid in disaster situations. Featuring extensive coverage on a number of topics such as hazard analysis, mitigation planning, and local command structure, this publication is ideally designed for academicians, researchers, and practitioners seeking current research on the role local businesses play in emergency response situations.
Автор: Smallwood Carol Название: Creative Management of Small Public Libraries in the 21st Century ISBN: 1442243554 ISBN-13(EAN): 9781442243552 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 20486.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000. The book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships.
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