Matt Mochary coaches the CEOs of many of the fastest-scaling technology companies in Silicon Valley. With The Great CEO Within, he shares his highly effective leadership and business-operating tools with any CEO or manager in the world. Learn how to efficiently scale your business from startup to corporation by implementing a system of accountability, effective problem-solving, and transparent feedback.
Becoming a great CEO requires training. For a founding CEO, there is precious little time to complete that training, especially at the helm of a rapidly growing company. Now you have the guidance you need in one book.
Автор: The Reduced Shakespeare Company Название: Pop-up shakespeare ISBN: 1406371076 ISBN-13(EAN): 9781406371079 Издательство: Walker Books Рейтинг: Цена: 2376.00 р. Наличие на складе: Нет в наличии.
Описание: Discover all of Shakespeare's thirty-nine magnificent plays in one spectacular pop-up book from Jennie Maizels and the world-renowned comedy theatre troupe, the Reduced Shakespeare Company (R). Interactive spreads with dramatic pop-ups and lift-the-flaps bring to life each of Shakespeare's Comedies, Histories, Romances and Tragedies. Packed with hilarious jokes and funny facts, this is the Bard's complete works as they've never been seen before.
The definitive "Customer Success Manager How-To-Guide" for the CSM profession from Gainsight, who brought you the market-leading Customer Success
The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession--until now.
The Customer Success Professional's Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed--from the practitioner level all the way to senior leadership. The authors--acknowledged experts in building, training, and managing Customer Success teams--offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book:
Demonstrates how to build, implement, and manage a Customer Success team
Helps new CSMs develop their skills and proficiency to be more employable and grow in their careers
Provides clear guidance for managers on how to hire a stellar CSM
Presents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunities
Explains proven methods and strategies for mentoring CSMs throughout their careers
Offers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry's most respected leaders contributing their perspectives
Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.
Автор: McKinsey & Company Inc Название: Valuation: Measuring and Managing the Value of Companies ISBN: 1119611865 ISBN-13(EAN): 9781119611868 Издательство: Wiley Рейтинг: Цена: 10771.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
McKinsey & Company's bestselling guide to teaching corporate valuation - the fully updated seventh edition
Valuation: Measuring and Managing the Value of Companies, University Edition is filled with the expert guidance from McKinsey & Company that students and professors have come to rely on for over nearly three decades. Now in its seventh edition, this acclaimed volume continues to help financial professionals and students around the world gain a deep understanding of valuation and help their companies create, manage, and maximize economic value for their shareholders.
This latest edition has been carefully revised and updated throughout, and includes new insights on topics such as digital, ESG (environmental, social and governance), and long-term investing, as well as fresh case studies. For thirty years, Valuation has remained true to its basic principles and continues to offer a step-by-step approach to teaching valuation fundamentals, including:
Analyzing historical performance
Forecasting performance
Estimating the cost of capital
Interpreting the results of a valuation in context
Linking a company's valuation multiples to core performance drivers
The University Edition contains end-of-chapter review questions to help students master key concepts from the book.
Wiley also offers an Online Instructor's Manual with a full suite of learning resources to complement valuation classroom instruction.
Описание: Presents the story of the seven baseball-playing brothers from Western Missouri who in the 1940s, 1950s, and 1960s signed professional contracts. Led by oldest brother Cloyd, a pitcher, third baseman Ken Boyer, and third baseman Clete Boyer, three of the seven siblings in a family of 14 reached the majors. This is the story of their hardscrabble upbringing and how they fought their way to success.
Описание: A guide to the history and practice of Kimbanda, the black magic tradition of Brazil
Название: In Company 3.0 Starter Level Student`s Book ISBN: 0230458823 ISBN-13(EAN): 9780230458826 Издательство: Macmillan ELT Рейтинг: Цена: от 780.00 р. Наличие на складе: Есть
Описание: The Student`s Book Premium Pack contains the Student`s Book and webcode access to online components. The Online Workbook allows students to practise language online and on the move and see their progress. The Student`s Resource Centre gives access to additional material such as audio, video, answer key, glossary, phrase banks and worksheets.
Автор: Stewart, Julie Название: Anatomical chart company atlas of pathophysiology ISBN: 1496370929 ISBN-13(EAN): 9781496370921 Издательство: Lippincott Williams & Wilkins Рейтинг: Цена: 12012.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Comprehensive and practical, the freshly updated Anatomical Chart Company Atlas of Pathophysiology, 4th Edition , offers nearly 450 illustrations that demonstrate the causes, symptoms, and progression of more than 200 disorders. Clear and simple explanations of each disorder are followed by rationales for proven clinical interventions. This backup to classroom texts is also a handy on-the-unit reference for nurses and other healthcare professionals, and support for patient education. At-a-glance answers—and the right interventions—for more than 200 disorders in a quick-read format … NEW includes a free eBook download see details below NEW and updated content illustrating and explaining the most common conditions, with topics presented alphabetically: Central concepts—cells, cancer, infection, genetics, and fluids and electrolytes Disorders affecting each body system—respiratory, neurologic, gastrointestinal, musculoskeletal, hematologic, immunologic, endocrine, and reproductive—as well as renal, skin, and sensory disorders Each disease entry presents an introduction, causes, pathophysiology, complications, signs and symptoms, diagnostic test results, and treatment, with facing page showing a detailed illustration to help you visualize the disease process Easy-to-locate content in an easy-read template that tackles numerous topics found in daily practice, such as: Diseases and disorders that need immediate attention, such as pulmonary embolism, depression, and glaucoma The differences between prehypertension and Stage 1 hypertension Which parts of the brain are affected by generalized seizures, as opposed to partial seizures Lifestyle changes to recommend to a patient with high plasma glucose The causes of carpel tunnel syndrome 450 large, detailed, full-color illustrations from Anatomical Chart Company to help you differentiate among symptoms and disorders that appear similar Icons that offer important tips, including: Age Alert – how pathophysiologic processes—incidence, onset, and clinical appearance—appear in different age groups, such as aortic aneurysm, atypical myocardial infarction, and Parkinson’s disease Clinical Tips – advice on areas such as improving auscultation in myocarditis, evaluating diagnostic test results in suspected spinal injuries, early recognition of life-threatening symptoms in myasthenia gravis, respiration changes in peritonitis, and more Complications – identifies common progressions of untreated or worsening conditions Your book purchase includes a complimentary download of the enhanced eBook for iOS, Android, PC & Mac. Take advantage of these practical features that will improve your eBook experience : The ability to download the eBook on multiple devices at one time — providing a seamless reading experience online or offline Powerful search tools and smart navigation cross-links that allow you to search within this book, or across your entire library of VitalSource eBooks Multiple viewing options that enable you to scale images and text to any size without losing page clarity as well as responsive design The ability to highlight text and add notes with one click About the Clinical Editor Julie Stewart, DNP, MPH, MSN, FNP-BC, AAHIVS, is an Associate Professor and Director of the Family Nurse Practitioner and Doctor of Nursing Practice Programs at Sacred Heart University, College of Nursing, in Fairfield, Connecticut.
Описание: You'll find these BONUS features unique to the Collector's Edition: Premium hard cover, exclusive concept artwork, AND Pok mon Sword and Pok mon Shield Joy-Con controller skin and tech decal pack The Galar region is ready for you--are you ready for it? With the official collector's edition of the strategy guide to Pok mon Sword and Pok mon Shield, prepare yourself to take on the region's Gym Leaders and battle your way to the top for your chance to become the next Champion Along the path, you'll encounter different Gym Leaders to defeat, a vast Wild Area full of a variety of Pok mon, and mysteries of legendary proportions. But you'll be ready for it all with this guide
Название: Armies of the East India Company 1750–1850 ISBN: 1846034604 ISBN-13(EAN): 9781846034602 Издательство: Osprey Рейтинг: Цена: 1929.00 р. Наличие на складе: Нет в наличии.
Описание: Most African countries face serious problems with forest governance, from benefits sharing to illegality and sustainable forest management. This book summarizes experiences to date on the extent and nature of decentralization and its outcomes. The authors examine diverse forces shaping the forest sector, and discuss related outcomes on livelihoods, forest condition and equity.
Автор: Do Espirito Santo Prof Edinaldo Название: Dia a Dia: Brazilian Portuguese ISBN: 1493639587 ISBN-13(EAN): 9781493639588 Издательство: Неизвестно Цена: 5087.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Brazilian Portuguese grammar book. This book is divided in four short books/chapters. Book 1 -Present Tense (first steps), Book 2 -Present Tense (foundation), Book 3 -Present, Present Continuous, Immediate Future, Simple Future and The Imperative form. Book 4 -Simple Past Tense. It is designed to help students to achieve an intermediate level in 4-6 months with a 1h lesson a week, if used by a teacher. Students using 'DIA A DIA' will be able to hold basic conversation using past, present and future. This book has been carefully prepared to help foreign students to learn the most used tenses in day to day situations, in an easy, fast and fun way. The book itself is a tool that will help teachers during their Portuguese language classes. It was developed over the past 13 years, addressing the needs and difficulties encountered by those who wish to learn the Portuguese language. The complete series, including other tenses and the use of the subjunctive, has 15 short books. ' DIA A DIA ' includes the first four short books needed to introduce the student to Portuguese and enable them to use the language with ease and efficiency. The teacher can use this book in many ways in order to speed up the student's learning process. It is necessary, however, for the addition of more information not included in the books, so the teacher can use their own intuition and give extra information according to their region in Brazil and also according to their students' needs. A simple example would be the case of the first pages of pronouns and verb ' TO BE ', which are presented in the correct manner but where during my classes I also explain the use of colloquial Portuguese: 'ce' instead of 'voc ', 't ' instead of 'estou' the omission of 'Eu' and 'N s' and the difference in the pronunciation of R and S in Rio and S o Paulo . Should this book be used without the help of a teacher or from a native Portuguese speaker, the student should have some idea of the sound of the language or use other resources to help them, since at this time this book is not accompanied by audio
A vital companion to the bestselling guide to corporate valuationValuation Workbook, 7th Edition is the ideal companion to McKinsey's Valuation, helping you get a handle on difficult concepts and calculations before using them in the real world. This workbook reviews all things valuation, with chapter-by-chapter summaries and comprehensive questions and answers that allow you to test your knowledge and skills. Useful both in the classroom and for self-study, this must-have guide is essential for reviewing and applying the renowned McKinsey & Company approach to valuation and reinforces the major topics discussed in detail in the book. Fully updated to align with the latest edition of Valuation, this workbook is an invaluable learning tool for students and professionals alike and an essential part of the McKinsey Valuation suite.
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