Free Trade and Transnational Labour, Bieler, Andreas
Автор: Liu-Farrer, Gracia Название: Labour Migration from China to Japan ISBN: 0415600227 ISBN-13(EAN): 9780415600224 Издательство: Taylor&Francis Рейтинг: Цена: 22968.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Bieler, Andreas Название: Free Trade and Transnational Labour ISBN: 0415812690 ISBN-13(EAN): 9780415812696 Издательство: Taylor&Francis Рейтинг: Цена: 22202.00 р. Наличие на складе: Поставка под заказ.
Автор: Gajewska, Katarzyna Название: Transnational Labour Solidarity ISBN: 0415480981 ISBN-13(EAN): 9780415480987 Издательство: Taylor&Francis Рейтинг: Цена: 22968.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Gajewska, Katarzyna Название: Transnational Labour Solidarity ISBN: 0415848555 ISBN-13(EAN): 9780415848558 Издательство: Taylor&Francis Рейтинг: Цена: 7042.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book explores the daily survival strategies of people within the context of failed states, flourishing informal economies, legal uncertainty, increased mobility, and globalization, where many people, who are forced by the circumstances to be innovative and transnational, have found their niches outside formal processes and structures.
Transnational customer service workers are an emerging touchstone of globalization given their location at the intersecting borders of identity, class, nation, and production. Unlike outsourced manufacturing jobs, call center work requires voice-to-voice conversation with distant customers; part of the product being exchanged in these interactions is a responsive, caring, connected self. In Phone Clones, Kiran Mirchandani explores the experiences of the men and women who work in Indian call centers through one hundred interviews with workers in Bangalore, Delhi, and Pune.
As capital crosses national borders, colonial histories and racial hierarchies become inextricably intertwined. As a result, call center workers in India need to imagine themselves in the eyes of their Western clients—to represent themselves both as foreign workers who do not threaten Western jobs and as being "just like" their customers in the West. In order to become these imagined ideal workers, they must be believable and authentic in their emulation of this ideal. In conversation with Western clients, Indian customer service agents proclaim their legitimacy, an effort Mirchandani calls "authenticity work," which involves establishing familiarity in light of expectations of difference. In their daily interactions with customers, managers and trainers, Indian call center workers reflect and reenact a complex interplay of colonial histories, gender practices, class relations, and national interests.
Описание: The contributors investigate the inter-relationships between migrant remittances and the family in Asia. They argue that, in the context of Asian transnational labour migration where remittances tend to become a primary currency of care, the making or breaking of the family unit is mainly contingent on how individuals handle remittance processes.
Transnational customer service workers are an emerging touchstone of globalization given their location at the intersecting borders of identity, class, nation, and production. Unlike outsourced manufacturing jobs, call center work requires voice-to-voice conversation with distant customers; part of the product being exchanged in these interactions is a responsive, caring, connected self. In Phone Clones, Kiran Mirchandani explores the experiences of the men and women who work in Indian call centers through one hundred interviews with workers in Bangalore, Delhi, and Pune.
As capital crosses national borders, colonial histories and racial hierarchies become inextricably intertwined. As a result, call center workers in India need to imagine themselves in the eyes of their Western clients—to represent themselves both as foreign workers who do not threaten Western jobs and as being "just like" their customers in the West. In order to become these imagined ideal workers, they must be believable and authentic in their emulation of this ideal. In conversation with Western clients, Indian customer service agents proclaim their legitimacy, an effort Mirchandani calls "authenticity work," which involves establishing familiarity in light of expectations of difference. In their daily interactions with customers, managers and trainers, Indian call center workers reflect and reenact a complex interplay of colonial histories, gender practices, class relations, and national interests.
Описание: This book explores the daily survival strategies of people within the context of failed states, flourishing informal economies, legal uncertainty, increased mobility, and globalization, where many people, who are forced by the circumstances to be innovative and transnational, have found their niches outside formal processes and structures.
Автор: Elger, Tony Название: Global Japanization? ISBN: 0415847974 ISBN-13(EAN): 9780415847971 Издательство: Taylor&Francis Рейтинг: Цена: 7042.00 р. Наличие на складе: Поставка под заказ.
Автор: Elger Название: Global Japanization? ISBN: 0415580161 ISBN-13(EAN): 9780415580168 Издательство: Taylor&Francis Рейтинг: Цена: 29093.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Global Japanziation? Brings together research from North America, Japan, Europe and Latin America to analyse the influence of Japanese manufacturing investment and Japanese working practices across the global economy.
Автор: Bieler Andreas, Erne Roland, Golden Darragh Название: Labour and Transnational Action in Times of Crisis ISBN: 1783482788 ISBN-13(EAN): 9781783482788 Издательство: Bloomsbury Рейтинг: Цена: 7128.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Exploring a range of transnational labour movements, the book provides a theory for understanding how collective action succeeds and fails.
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