Описание: Rev. ed. of: Quality management in health care / Donald E. Lighter and Douglas C. Fair. c2004.
Автор: Duckworth Название: A Six Sigma Approach To Sustainabil ISBN: 1498720854 ISBN-13(EAN): 9781498720854 Издательство: Taylor&Francis Рейтинг: Цена: 14086.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: In an age when most business plans extend only to the next quarterly reporting period, the authors of this book propose an audaciously longer view of future planning. Reaching beyond the modern five or ten-year strategic plan, the authors take a cue from Kongo Gumi, a Japanese construction company launched in 578 AD that managed to thrive as a family-owned business for nearly 1500 years. With the 2010 publication of an international standard on social responsibility (ISO 26000), and increased attention to sustainability and sustainability reporting, many organizations today are heeding the call to operate with this standard in mind. However, once the guidelines are understood and the gaps measured, these same organizations often struggle during implementation. Leveraging many decades of combined experience in Quality Management and Product Development, the authors of this seminal book provide a proven solution to help you turn information into action. Defining exactly what social responsibility means, A Six Sigma Approach to Sustainability introduces SOFAIR, a six-step methodology for achieving sustainability through social responsibility performance improvement. This rigorous methodology uses Six Sigma, and other process improvement methods, as a basis for maximizing the efficiency and effectiveness of your organization's social responsibility performance improvement effort. The book explains and demonstrates the meaning of CISR® - continual improvement for social responsibility - and illustrates the six-step SOFAIR methodology with many examples. The authors explain how your existing organizational continual improvement efforts can be adapted to also focus on sustainability. Four case studies are provided that demonstrate the application of the methodology in manufacturing, healthcare, business processes, and everyday personal life. Finally, the authors provide 10 things you can do today as social responsibility action.Kongo Gumi represents the author’s goal of sustainability, and prompts the question, "What will your organization look like, not in 5-10 years, but in fifteen centuries?" This book provides a way for you to take action to create a more sustainable environment where your customers, suppliers, employees, and communities are available for your organization for decades, and even centuries, to come.About the Book's Cover: The six hands of many colors encircling the globe represent the diversity of stakeholders engaged in the six-step SOFAIR Process, and the global impact of CISR®.CISR® is a registered trademark and can be used with permission for non-commercial use. Contact: www.SherpaBCorp.com
Описание: Combine the leading approaches of Lean Six Sigma and appreciative inquiry with this unique framework for business improvement and organisational change.
Автор: Duckworth, Holly A. , Hoffmeier, Andrea Название: A Six Sigma Approach to Sustainability ISBN: 0367144115 ISBN-13(EAN): 9780367144111 Издательство: Taylor&Francis Рейтинг: Цена: 13014.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The book explains and demonstrates the meaning of CISR (R) - continual improvement for social responsibility - and illustrates the rigorous six-step SOFAIR methodology with many examples. Based on decades of experience, the book explains how existing organizational continual improvement efforts can be adapted to also focus on sustainability.
Автор: Sproull, Bob Название: The Ultimate Improvement Cycle ISBN: 1420090348 ISBN-13(EAN): 9781420090345 Издательство: Taylor&Francis Рейтинг: Цена: 11482.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The book follows a proven training outline, including real-life examples and exercises, to teach healthcare professionals and students how to lead effective and successful Root Cause Analysis (RCA) to eliminate patient harm.This book discusses the need for RCA in the healthcare sector, providing practical advice for its facilitation. It addresses when to use RCA, how to create effective RCA action plans, and how to prevent common RCA failures. An RCA training curriculum is also included.This book is intended for those leading RCAs of patient harm events, leaders, students, and patient safety advocates who are interested in gaining more knowledge about RCA in healthcare.
Автор: Wadsworth Название: Modern Methods for Quality Control & Improvement 2e (WSE) ISBN: 0471299731 ISBN-13(EAN): 9780471299738 Издательство: Wiley Рейтинг: Цена: 34048.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This is a revision of a classic! This text provides a single source for information on both the structure and management of quality systems and the use of statistics to control and improve quality. It incorporates an international flavor and a good balance of services and manufacturing coverage.
Описание: The principal aim of this book is to help practising managers to develop and implement a strategy for the introduction of Total Quality Management (TQM) within their own organizations. It provides a practical guide to the stages, key considerations and potential pitfalls of implementation.
Описание: A study of how ISO 9001 and CMMI (Capability Maturity Model Integration) can be used together to improve process quality. It shows how organizations can streamline their quality process improvement programmes by capitalizing on the similarities the models share and minimizing their differences.
Автор: Mahal, Artie Название: After action review: continuous improvem ISBN: 1634623231 ISBN-13(EAN): 9781634623230 Издательство: Gazelle Book Services Рейтинг: Цена: 3430.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Master the After Action Review (AAR) to improve the outcome of any personal or professional activity.
From the beginning of time, humans have survived and thrived by learning from their experiences - both good and bad - and then tweaked their actions for better results next time. This continual quest for improvement stems from the difference between "what was" and "what could be."
Even if we're not consciously aware of it, we're constantly seeking improvement in this very same way. If we turn to this analysis in a more intentional and methodical way, with an eye towards continuous improvement (CI), then next time around the outcomes can be more rewarding and desirable.
After Action Review (AAR) is a continuous improvement approach for reflecting on the work of a group or team. Learn how to apply both informal and formal AAR approaches. Along with a complete walkthrough, the book includes resources and materials you can use in your work right now. For example, the Group Insights template will help you distinguish "likes" from "wishes," and the Planning Template will show you how to optimize the time spent during the AAR.
Chapter 1 covers basic facilitation skills needed to conduct an AAR including active listening, questioning, information gathering and analysis, public speaking, presenting, intervening, and managing group dynamics. Chapter 2 explains the AAR in detail including its value proposition and frameworks. Chapter 3 explores the informal AAR and Chapter 4 the formal AAR.
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