Описание: At the nexus of political science, development studies, and public policy, Developing States, Shaping Citizenship analyses an overlooked driver of political behaviour: citizens` past experience with the government through service provision.
Описание: Argues that the quality of citizens` interactions with the government through service provision sends them important signals about what they can hope to gain from political action. These interactions influence not only formal political behaviours, but also collective behaviour, political engagement, and subversive behaviours like tax evasion.
Описание: This book sheds new light on bureaucratic performance and education in developing countries. Through a multi-level comparative analysis of four Indian states, and over two years of ethnographic research, the book opens the `black box` of Indian bureaucracy, revealing how bureaucratic norms interact with social inequalities to shape public services.
Автор: Sergio Fernandez Название: Representative Bureaucracy and Performance ISBN: 3030321339 ISBN-13(EAN): 9783030321338 Издательство: Springer Рейтинг: Цена: 6986.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
'Representative Bureaucracy and Performance: Public Service Transformation in South Africa is a first-rate blend of quantitative and qualitative analysis of one of the major transitions in modern governance. Fernandez makes a major theoretical contribution to the literature on representative bureaucracy in demonstrating how descriptive representation translates into both active representation and better performance. His discussion of the crucial role of language and communication brings new insight to the literature on public administration and democracy.'
—Kenneth Meier, Distinguished Scholar in Residence, American University
'This study of public sector transformation goes beyond the descriptive qualitative research largely found in South African public administration historiography by undertaking sophisticated quantitative analysis to show that representation of previously historically disadvantaged groups, under certain circumstances, can improve the performance of public organizations. This is an excellent contribution, not only to public administration scholarship in South Africa, but also to the sparse literature on public organizations in developing countries. The book should be of great value to scholars and practitioners of public administration, as well as to students of political science and organizational studies.'
—Robert Cameron, Professor, University of Cape Town
'This book provides an excellent analysis of the theory of representative bureaucracy in the context of South African post-apartheid government. South Africa is an important and fascinating case. The work adds substantially to the literature on representative bureaucracy and will be of interest to all who are concerned with the effectiveness of government organizations.'
—J. Edward Kellough, Professor, University of Georgia
Governments throughout the world seek to promote employment equity and ensure that bureaucracies are representative of the citizenry. South Africa offers a rare and fascinating case for exploring what happens to bureaucracies as they undergo demographic transformation. Grounded in the theory of representative bureaucracy and using a mixed methods approach, this book explores how major changes in the demographics of the South African public service have affected the performance of the institution. The empirical analysis offers compelling evidence that representative bureaucracies perform better. As public organizations become increasingly representative by hiring historically disadvantaged persons, especially Africans, their performance improves, controlling for a range of factors. Evidence indicates representative bureaucracies perform better because they empathize with and advocate for historically disadvantaged communities, are equipped with linguistic and cultural competencies to serve a diverse citizenry, and can induce compliance, cooperation, and coproduction.
Автор: Lorenzo Castellani Название: The Rise of Managerial Bureaucracy ISBN: 3030079201 ISBN-13(EAN): 9783030079208 Издательство: Springer Рейтинг: Цена: 11179.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The book provides detailed analysis of the structure and operation of the British Civil Service along with a historically grounded account of its development in the period from Margaret Thatcher to the Tony Blair premiership. It assesses continuity and change in the civil service during a period of deep transformation using new archive files, government and parliament reports, primary and secondary legislation. The author takes the evolutionary change of the civil service as a central theme and examines the friction between new managerial practices introduced by government in the 80s and 90s and the administrative traditions rooted in the history of this institution. In particular the author assesses the impact of the New Public Management agenda of the Thatcher and Major years its enhanced continuity during the Blair years. Further changes that involved ministerial responsibility, codification, performance management, special advisers and constitutional conventions are analyzed in the conclusions.
Автор: Castellani Название: The Rise of Managerial Bureaucracy ISBN: 3319900315 ISBN-13(EAN): 9783319900315 Издательство: Springer Рейтинг: Цена: 11878.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The book provides detailed analysis of the structure and operation of the British Civil Service along with a historically grounded account of its development in the period from Margaret Thatcher to the Tony Blair premiership. It assesses continuity and change in the civil service during a period of deep transformation using new archive files, government and parliament reports, primary and secondary legislation. The author takes the evolutionary change of the civil service as a central theme and examines the friction between new managerial practices introduced by government in the 80s and 90s and the administrative traditions rooted in the history of this institution. In particular the author assesses the impact of the New Public Management agenda of the Thatcher and Major years its enhanced continuity during the Blair years. Further changes that involved ministerial responsibility, codification, performance management, special advisers and constitutional conventions are analyzed in the conclusions.
Описание: 1. Representative Bureaucracy and Performance 2. Apartheid and the Bureaucracy 3. Addressing the Legacy of Apartheid 4. Public Sector Reform and the Quest for a Capable Public Service 5. The Theory of Representative Bureaucracy 6. Representative Bureaucracy and Performance: Empirical Evidence from South Africa 7. Why Do Representative Bureaucracies Perform Better? 8. What We Have Learned and the Way Forward
Автор: Fernando Nieto-Morales, Gabriela Lotta, Rik Peeters Название: Street-Level Bureaucracy in Weak State Institutions ISBN: 1447368746 ISBN-13(EAN): 9781447368748 Издательство: Marston Book Services Рейтинг: Цена: 15840.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: In this book, street-level bureaucracy scholars from South Asia, sub-Saharan Africa, the Middle East, and Latin America analyse the conditions that shape frontline work and citizens? everyday experience of the state.Institutional factors such as political clientelism, resource scarcity, social inequality, job insecurity, and systemic corruption affect the way street-level bureaucrats enforce rules and implement policies. Inadvertently, they end up implementing inequities in citizens’ access to rights and services — despite efforts to repair organisational deficiencies and broker relations between vulnerable citizens and a distant state. This book illuminates these realities and challenges and provides unique insights into critical themes such as resource scarcities, bureaucratic corruption, control practices, and the complexities of dealing with vulnerable population groups.
Автор: Andrea Bonomi Savignon, Luca Gnan, Alessandro Hinna, Fabio Monteduro Название: Hybridity in the Governance and Delivery of Public Services ISBN: 1787437701 ISBN-13(EAN): 9781787437708 Издательство: Emerald Рейтинг: Цена: 17480.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book seeks to answer the unsolved questions related to hybrid organisations, adopting a multifaceted approach focussing on different national contexts, including the UK, Italy, Australia, and Sweden, as well as global organisations. Authors consider policy sectors including humanitarian aid, local transport, healthcare, and welfare services.
Автор: Ravishankar V. J., Ravishankar Vaikalathur, El-Kogali Safaa El Название: Primary Education in Malawi: Expenditures, Service Delivery, and Outcomes ISBN: 1464807949 ISBN-13(EAN): 9781464807947 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 3756.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The objective of this report is to inform an improved understanding of expenditure allocations and processes, the quality of service delivery in terms of inputs and outputs, and educational outcomes associated with primary education in Malawi. The report will also assess the government's own diagnosis of challenges in the primary education sub-sector, and the reform program intended to address them. The findings of this report are intended to inform discussions as to how to strengthen the government program and associated financing mechanisms, to enhance the likelihood of success.
Автор: Xiongwei Song Название: Policy Implementation of Sure Start in the UK ISBN: 9811017948 ISBN-13(EAN): 9789811017940 Издательство: Springer Рейтинг: Цена: 19564.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: In 1997, the Labour Government came to power in the UK and committed to reforming public service delivery, particularly towards the improvement of children’s services. This book analyses Labour Party’s subsequent strategy towards public service delivery emphasising, on one level, devolving more power to frontline deliverers, while on the other, strengthening central control through a variety of means, leading to a ‘mixed-approach’ in its overall reforms. The book focuses on the implementation process involved in rolling out its Sure Start policy in order to understand and analyse the dynamics in Labour’s approach to delivery. In so-doing, it draws on implementation and policy network theories to offer an original analytical framework - ‘the implementation network approach’ - to explain the implementation process of Sure Start policy. This book will be undoubtedly appealing to the students and scholars engaged in the fields of Public Policy and British Politics.
Автор: Zhe, Luo Название: China Urban and Rural Public Education Service Equalization ISBN: 1032112557 ISBN-13(EAN): 9781032112558 Издательство: Taylor&Francis Рейтинг: Цена: 6123.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
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