Business of Hotels, S. Medlik

Автор: Richard Normann
Название: Service Management : Strategy and Leadership in Service Business, 3rd Edition
ISBN: 0471494399 ISBN-13(EAN): 9780471494393
Издательство: Wiley
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Цена: 6336.00 р.
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Описание: In the world of industry and management, the service industry is unique. This book provides a comprehensive framework in which to discuss the unique management issues of the service industry, and looks into the special characteristics of services and the conditions necessary for success in the management of service organizations.

Автор: Dasu Sriram, Chase Richard
Название: The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer`s Business
ISBN: 0071809937 ISBN-13(EAN): 9780071809931
Издательство: McGraw-Hill
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Цена: 5489.00 р.
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Описание: Helps you understand consumer psychology to drive profits and growth. This title explains how consumers perceive services and shows you how toenhance the customer experience - every time. It identifies and demystifies the psychological triggers behind customer behavior.

Автор: John Swarbrooke
Название: Business Travel and Tourism
ISBN: 0750643927 ISBN-13(EAN): 9780750643924
Издательство: Taylor&Francis
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Цена: 7961.00 р.
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Описание: Provides a comprehensive, international overview of business tourism from both a theoretical and practical perspective. With the use of case studies from around the world, this work explores a broad range of issues, including: The global business tourism market; The design of business tourism facilities; and more.

Автор: Witt
Название: The Oxford Handbook of Asian Business Systems
ISBN: 0199654921 ISBN-13(EAN): 9780199654925
Издательство: Oxford Academ
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Цена: 19008.00 р.
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Описание: The Handbook explores institutional variations across the political economies of different societies within Asia. It includes empirical analysis of 13 major Asian business systems between India and Japan, and examines these in a comparative, historical, and theoretical context.

Автор: Wilson Jonathan
Название: Essentials of Business Research
ISBN: 1446257339 ISBN-13(EAN): 9781446257333
Издательство: Sage Publications
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Цена: 7602.00 р.
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Описание: Concise, authoritative and jargon-free, the new edition of Jonathan Wilson`s best-selling introduction to business research is the perfect guide to completing a successful research project.

Автор: Ionescu-somers, Aileen Steger, Ulrich
Название: Business logic for sustainability
ISBN: 0230551319 ISBN-13(EAN): 9780230551312
Издательство: Springer
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Цена: 14673.00 р.
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Описание: The food and beverage industry is vital to the global economy, but in a society increasingly concerned with sustainable development, it is facing new challenges. This book presents the results of a research project focused on the management challenges that sustainable development presents to presents to food and beverage companies.

Автор: Ramburuth
Название: Dynamics of International Business: Asia-Pacific Business Cases
ISBN: 1107675464 ISBN-13(EAN): 9781107675469
Издательство: Cambridge Academ
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Цена: 4750.00 р.
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Описание: Dynamics of International Business: Asia-Pacific Business Cases brings the challenges of the contemporary international business environment into the classroom. The cases draw on a diverse range of businesses and industries, illustrate fundamental themes and concerns within global business, span many countries across the Asia-Pacific region and include discussion questions.

Автор: Gull Gregory
Название: Intent of Business
ISBN: 1137352078 ISBN-13(EAN): 9781137352071
Издательство: Springer
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Цена: 15372.00 р.
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Описание: Insights from varied disciplines such as: physics, mythology, psychology, philosophy, statistics, and systems theory to re-think the very intent of business and its corresponding organizing and management principles.