Managing for Quality and Performance Excellence 9781285094595

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Автор: Evans James
Название: Managing for Quality and Performance Excellence
Перевод названия: Джеймс Эванс: Управление ради качества и наилучшего исполнения
ISBN: 9781285094595
Издательство: Cengage Learning
Классификация: ISBN-10: 128509459X
Обложка/Формат: Paperback
Вес: 0.00 кг.
Дата издания: 01.02.2013
Размер: 231 X 190 X 50
Поставляется из: Англии
Описание: Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S.

Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the books managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification.

Its everything you need, now and throughout your career, to ensure quality management success.

Managing for Quality and Performance Excellence, Evans James