Описание: When you are selling, the way you deliver your message will matter as much as, or more than, what you actually say. In this book, the authors reveal nonverbal communication skills guaranteed to give you the advantage in every sales situation. It reveals the universal body language signals that command respect and teaches you how to use them.
Описание: Introduces the concept of narrative intelligence - an ability to understand and act and react agilely in the quicksilver world of interacting narratives. This book shows why this is key to the central task of leadership, what its dimensions are, and how you can measure it.
Автор: Goman Carol Kinsey Название: Silent Language of Leaders ISBN: 0470876360 ISBN-13(EAN): 9780470876367 Издательство: Wiley Рейтинг: Цена: 2611 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways: how they provide feedback and motivate employees, how they convey the strategy for their organization, how they interact with major clients or partners. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting or stand at the podium at a speaking engagement or the amount of eye contact they give in a one-on-one meeting. Despite an abundance of leadership development programs and books that focus on effective communication, there's little understanding of how nonverbal communication affects positively or negatively a leaders success. In The Silent Language of Leadership, Carol Kinsey Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Drawing on compelling psychological and neuroscience research, she shows leaders how to adjust their body language for maximum effect and offers advice for global business leaders. Some of the advice includes: Avoid shallow breathing while giving a pep talk to employees. Research shows that a shallow breather can make an entire room feel anxious and thus lead listeners to not believe the speaker. When meeting with employees in your organization with whom you don't interact often, give them an eyebrow flash the rapid raising of the inside corners of the eyebrow. This signal is used mostly involuntarily, for example, when you run into someone you know on the street. But it is also a powerful way to subtly show recognition and interest in someone. At the next business dinner or face-to-face meeting, find a table that allows you to sit at right angles to each other. Research shows that people are more interactive when seated at right angles that when straight across from each other. Next time you're leading a meeting, notice if any audience members cover or block their mouths, which usually indicates skepticism. If you see this gesture, stop talking and address their disbelief: I know some of you have doubts about what I've just said, or You look skeptical. Can you tell me what your concerns are? Profound changes are shaking up our lives and the kind of leaders the world seeks: sharp economic swings, increasing global competitiveness, new technologies, social and cultural shifts, and the reshaping of our organizations. As the pace of change continues to accelerate, leaders need every tool available including nonverbal skills to improve their credibility and stay ahead of the curve.
Описание: All too often, simple acts of human kindness are often overlooked and under utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes. Recognized experts in the field of leadership, authors James Kouzes and Barry Posner show us that, through love, leaders can encourage, and indeed allow those around them to be their very best. Both practical and inspirational, Encouraging the Heart gives readers a thoughtful approach to motivating individuals within an organizational structure. Read Chapter 3 or Chapter 12, or see The Encouragement Index.
Описание: "The Art of Followership" puts dynamic leader-follower interaction at the forefront of discussion. It examines the multiple roles followers play and their often
complex relationship to leaders. With contributions from leading scholars and practitioners from the burgeoning field of leadership/followership studies, this groundbreaking book outlines
how followers contribute to effective leadership and to organizations overall.Drawing from various disciplines - from philosophy, to psychology and management, to education - the b
ok defines followership and its myriad meanings.
"The Art of Followership" explores the practice and research that promote positive followership and reveals the part that
followers play in setting the standards and formulating the culture and policies of the group. The contributors include new models of followership and explore fresh perspectives on the
contributions that followers make to groups, organizations, societies, and leaders. The book also explores the most current research on followership and includes insights and
perspectives on the future of leader-follower relationships.
Описание: Challenges the assumption that leaders are born, not made and explores the theory that female leaders are fundamentally different from their male counterparts. This book looks into the everyday working lives of well-known leaders in a variety of fields in order to identify the elements that encourage people to follow where they lead.
Автор: Roger Soder Название: The Language of Leadership ISBN: 0787943606 ISBN-13(EAN): 9780787943608 Издательство: Wiley Рейтинг: Цена: 4399 р. Наличие на складе: Поставка под заказ.
Описание: This book looks at the relationship between language and effective leadership. It should help leaders understand the crucial impact of words on their ability to lead, heal, motivate, and chart a path to the future.
Описание: 'Makes fascinating reading and at the same time provides a good grounding in the study of the language of organizations, both for those who know little of the
area and for those who are looking for a comprehensive overview of the field. Overall I would warmly recommend this book as an asset for students and teachers of organizational
behaviour and for those with a general interest in the way in which language shapes our lives and work' - "Organization Studies". 'The book is extremely clear in its explanation of how
language works...The authors treat their readers as curious, intelligent and concerned to find new and powerful tools to come at the workings of organizations from a lateral and newly
illuminating perspective' - Virginia Valentine, Semiotic Solutions, London.'The authors are able to apply their personal fascination with language to give students insights into
organisational behaviour that significantly surpasses what
is normally achieved by the tired old rituals of standard organizational behaviour texts and teaching' - Tony Watson, Nottingham Trent University.
Taking issue with functional
approaches to communication, "Understanding Organizations through Language" offers a viable alternative based on 'webs of meaning'. Instead of viewing communication as a thing
that can be unproblematically controlled and managed, the authors use semiology as a theoretical bedrock to develop a new metaphor for communication. "Understanding
Organizations through Language" applies this approach to areas of interest, including: metaphor, story-telling, discourse, gender, leadership and electronic communication.Spanning the
gap between highly theoretical organization studies texts and highly prescriptive communication texts, the book talks to the reader in a sophisticated yet approachable style.
This style is complemented by a range of examples, activities and mini case studies. Also included are chapter summaries and further reading suggestions, making this a useful text for
both academics and students. Advanced undergraduates and postgraduates will utilize this book for any course dealing with communication, particularly courses in HRM and
Автор: Baxter, Judith Название: Language of female leadership ISBN: 1403997888 ISBN-13(EAN): 9781403997883 Издательство: Springer Рейтинг: Цена: 10394 р. Наличие на складе: Поставка под заказ.
Описание: Could language be a reason why women are under-represented at senior level in the business world? Using data from senior management meetings, this book explores how female leaders use language to achieve their business and relational goals by arguing that senior women have to develop linguistic expertise in order to be effective leaders.
Автор: Furnham, Adrian Название: Body language in business ISBN: 0230241468 ISBN-13(EAN): 9780230241466 Издательство: Springer Рейтинг: Цена: 5774 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Decoding the Signals. Adrian Furnham clarifies the misconceptions around the topic of body language while providing a new approach to understanding non-verbal communication in the workplace. This is an important topic, especially in the current climate where there is the potential for great conflict within organizations. This book identifies ways in which companies and organizations can take action to understand and prevent this sort of behaviour.
Автор: Quirk Название: The 2nd Language of Leadership ISBN: 0805833579 ISBN-13(EAN): 9780805833577 Издательство: Taylor&Francis Рейтинг: Цена: 4811 р. Наличие на складе: Поставка под заказ.
Описание: This work focuses on the behavioural and personality areas that can be used to strengthen one`s skills and to make wise decisions about when and how to lead. It was written for the professional who wants to know about what s/he can do to become more satisfied and masterful in their leadership role.
Описание: From the elite presentation consultants to Fortune 500 CEOs and G8 world leaders Body language can be a powerful influence in how people see you. This title shows how to move to make people believe what you are saying, how to use the area where you are standing, and how to imitate hand motions of influential personalities to inspire confidence.
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