Описание: An enormous range of literature on leadership and management theory has been produced over the years, some of it highly academic and much of it contradictory. What Do Leaders Really Do? takes the basis of the best-known management theories to see how they fit with the practical reality of leadership.
Описание: Includes 12 guiding principles for achieving success with honor and integrity in business and life. This book includes inspiring and instructive business stories as well as a great deal of practical advice.
Описание: What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips and can influence the purchase decisions and behaviors of millions of others.
Описание: Clear, actionable guidance toward managing a major leadership change Transitions at the Top is an insightful, informative guide to navigating a change in leadership.
Описание: Suitable for anyone who aspires to make things happen in organizations, this book gives every reader several `a-ha!` moments, and smart, meaningful suggestions for changing the way we all lead. It shows you how to create a thriving organization by setting a vision and then collaborating with your people to guide your company to success.
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