Information Systems and Outsourcing, Lacity

Автор: Stefanie Leimeister
Название: IT Outsourcing Governance
ISBN: 3834922757 ISBN-13(EAN): 9783834922755
Издательство: Springer
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Цена: 11179.00 р.
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Описание: Information systems (IS) outsourcing is a key driver as well as an outcome of the professio- lization, industrialization, and service orientation in the IT services industry. It has become an established business practice and a popular research issue. Along with this popularity, o- sourcing has changed tremendously over the past decades and so have its scope, complexity, and the variety of outsourcing options. Surprisingly, still many outsourcing arrangements are not successful. Divergent expectations of both parties towards the venture along with an - sufficient governance can cause the outsourcing relationship to turn sour. Current research shows that a one-size-fits-all governance approach for outsourcing projects is not appropriate and a differentiation of outsourcing clients is necessary. Encouraged by the current challenges of the outsourcing market, this work presents a dif- rentiated approach to investigate various types of IS outsourcing relationships and their c- racteristics depending on the underlying expectations of the outsourcing clients. Grounded on the current body of knowledge of the outsourcing research literature and a variety of current theories in the fields of information systems, business administration, and social theories, it develops a framework for classifying outsourcing projects and clients. This framework builds the foundation to empirically examine different outsourcing projects, their constitutive e- ments, and management approaches among German IT executives and CIOs. Based on these insights, the work proposes appropriate governance mechanisms for the management of each outsourcing client type.

Автор: Plugge
Название: Managing Change in IT Outsourcing
ISBN: 1137030445 ISBN-13(EAN): 9781137030443
Издательство: Springer
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Цена: 16769.00 р.
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Описание: Through case studies this volume provides evidence that a link between sourcing capabilities and organizational structure contributes to a positive sourcing performance. Reveals that providers who are able to adapt to changing client circumstances, whilst establishing a fit, succeed in achieving a sustainable performance.

Автор: Lacity
Название: Offshore Outsourcing of IT Work
ISBN: 0230521851 ISBN-13(EAN): 9780230521858
Издательство: Springer
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Цена: 8384.00 р.
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Описание: This book considers offshore client/supplier relationships` biggest challenges, including the protection of intellectual property, and managing knowledge transfer and offshore outsourcing at project level. Based on over 150 interviews and case studies, this is an invaluable read for managers and researchers looking to learn from real experiences.

Автор: Kotlarsky
Название: Shared Services and Outsourcing: A Contemporary Outlook
ISBN: 3319470086 ISBN-13(EAN): 9783319470085
Издательство: Springer
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Цена: 6988.00 р.
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Описание: This book constitutes the revised selected papers from the 10th Global Sourcing Workshop held in Val d’Is?re, France, in February 2016. The 11 papers presented in this volume were carefully reviewed and selected from 47 submissions. The book offers a review of the key topics in outsourcing and offshoring of information technology and business services offering practical frameworks that serve as a tool kit to students and managers. The range of topics covered is wide and diverse, but predominately focused on how to achieve success in shared services and outsourcing. More specifically, the book examines outsourcing decisions and management practices, giving specific attention to shared services that have become one of the dominant sourcing models. The topics discussed combine theoretical and practical insights regarding challenges that industry leaders, policy makers, and professionals face or should be concerned with. Case studies from various organizations, industries and countries such as UK, Italy, The Netherlands, Canada, Australia and Denmark complete the book.