Shared Services and Outsourcing: A Contemporary Outlook, Kotlarsky

Автор: Stefanie Leimeister
Название: IT Outsourcing Governance
ISBN: 3834922757 ISBN-13(EAN): 9783834922755
Издательство: Springer
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Цена: 11179.00 р.
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Описание: Information systems (IS) outsourcing is a key driver as well as an outcome of the professio- lization, industrialization, and service orientation in the IT services industry. It has become an established business practice and a popular research issue. Along with this popularity, o- sourcing has changed tremendously over the past decades and so have its scope, complexity, and the variety of outsourcing options. Surprisingly, still many outsourcing arrangements are not successful. Divergent expectations of both parties towards the venture along with an - sufficient governance can cause the outsourcing relationship to turn sour. Current research shows that a one-size-fits-all governance approach for outsourcing projects is not appropriate and a differentiation of outsourcing clients is necessary. Encouraged by the current challenges of the outsourcing market, this work presents a dif- rentiated approach to investigate various types of IS outsourcing relationships and their c- racteristics depending on the underlying expectations of the outsourcing clients. Grounded on the current body of knowledge of the outsourcing research literature and a variety of current theories in the fields of information systems, business administration, and social theories, it develops a framework for classifying outsourcing projects and clients. This framework builds the foundation to empirically examine different outsourcing projects, their constitutive e- ments, and management approaches among German IT executives and CIOs. Based on these insights, the work proposes appropriate governance mechanisms for the management of each outsourcing client type.

Автор: Brudenall
Название: Technology and Offshore Outsourcing Strategies
ISBN: 1403946191 ISBN-13(EAN): 9781403946195
Издательство: Springer
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Цена: 16769.00 р.
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Описание: Outsourcing has become one of the most important trends used in managing the enterprise during the last ten years and is now transforming the corporation. At the same time, it is one of the most talked about and hotly debated topics of our times. Australian contributor Sara Cullen from Cullen & Associates.

Автор: Lacity
Название: Information Systems and Outsourcing
ISBN: 0230205372 ISBN-13(EAN): 9780230205376
Издательство: Springer
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Цена: 16769.00 р.
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Описание: A new look at nearly 20 years of theoretical and practical research on IT outsourcing. The book explores how good IT outsourcing theories shape practice and how effective IT outsourcing practices inform theory. It highlights the importance of examining theories borrowed from economics, strategy, and sociology to study IT outsourcing.

Автор: Ronan McIvor
Название: The Outsourcing Process
ISBN: 0521844118 ISBN-13(EAN): 9780521844116
Издательство: Cambridge Academ
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Цена: 10294.00 р.
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Описание: This book provides a framework for an up-to-date understanding of the outsourcing process.