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Service Innovation, Toivonen


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Цена: 19564.00р.
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При оформлении заказа до: 2025-07-28
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Автор: Toivonen
Название:  Service Innovation
ISBN: 9784431549215
Издательство: Springer
Классификация:



ISBN-10: 4431549218
Обложка/Формат: Hardback
Страницы: 281
Вес: 0.61 кг.
Дата издания: 2016
Серия: Translational Systems Sciences
Язык: English
Иллюстрации: 22 black & white illustrations, 16 colour illustrations, 22 colour tables, biography
Размер: 353 x 165 x 23
Читательская аудитория: Professional & vocational
Основная тема: Business/Economics
Подзаголовок: Novel Ways of Creating Value in Actor Systems
Ссылка на Издательство: Link
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Поставляется из: Германии
Описание: This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today’s economies – the development of welfare and sustainability – cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research.
Дополнительное описание: Preface.- Part 1: Services, Service Systems and Value Co-creation.- 1. Twenty Years of Service Innovation Research.- 2. Zooming Out and Zooming In: Service Ecosystems as Venues for Collaborative Innovation.- 3. Service Ecosystems Innovation in Systemic Pe



Progressive Trends In Knowledge And System-Based Science For Service Innovation

Автор: Kosaka & Shirahada
Название: Progressive Trends In Knowledge And System-Based Science For Service Innovation
ISBN: 1466646632 ISBN-13(EAN): 9781466646636
Издательство: Mare Nostrum (Eurospan)
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Цена: 27027.00 р.
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Описание: Scientific investigation in the service industry has produced a major effect on productivity and quality in order to lead to new services. With ever-evolving internet technologies and information environments, system science and knowledge science seem to be an effective tool for service innovation in the 21st centuryProgressive Trends in Knowledge and System-Based Science for Service Innovation illustrates new approaches to service innovation and new methodologies from the knowledge science and system science perspectives. Practitioners and researchers interested in knowing more about practical theories and successful examples in service science will find this book to be a vital asset to their studies.

Design Thinking for Strategic Innovation

Автор: Mootee Idris
Название: Design Thinking for Strategic Innovation
ISBN: 1118620127 ISBN-13(EAN): 9781118620120
Издательство: Wiley
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Цена: 4435.00 р.
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Описание: A comprehensive playbook for applied design thinking in business and management, complete with concepts and toolkits As many companies have lost confidence in the traditional ways of running a business, design thinking has entered the mix.

Innovation and its discontents

Автор: Jaffe, Adam B. Lerner, Josh
Название: Innovation and its discontents
ISBN: 0691127948 ISBN-13(EAN): 9780691127941
Издательство: Wiley
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Цена: 4752.00 р.
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Описание: The United States patent system has become sand rather than lubricant in the wheels of American progress. This work tells the story of how changes in patenting - an institutional process that was created to nurture innovation - have wreaked havoc on innovators, businesses, and economic productivity.

Case Studies in Service Innovation

Автор: Linda A. Macaulay; Ian Miles; Jennifer Wilby; Yin
Название: Case Studies in Service Innovation
ISBN: 1489996869 ISBN-13(EAN): 9781489996862
Издательство: Springer
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Цена: 14673.00 р.
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Описание: Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another.

Total Value Development: How To Drive Service Innovation

Автор: Hull Frank M Et Al
Название: Total Value Development: How To Drive Service Innovation
ISBN: 1783267135 ISBN-13(EAN): 9781783267132
Издательство: World Scientific Publishing
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Цена: 21542.00 р.
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Описание: Total Value Development provides a framework to help businesses innovate and derive greater value from the services they offer.

Service Business Model Innovation in Healthcare and Hospital Management

Автор: Mario A. Pfannstiel; Christoph Rasche
Название: Service Business Model Innovation in Healthcare and Hospital Management
ISBN: 3319464116 ISBN-13(EAN): 9783319464114
Издательство: Springer
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Цена: 23757.00 р.
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Описание: This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators.

The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.
The Oxford Handbook of Innovation Management

Автор: Dodgson, Mark; Gann, David M.; Phillips, Nelson
Название: The Oxford Handbook of Innovation Management
ISBN: 0198746490 ISBN-13(EAN): 9780198746492
Издательство: Oxford Academ
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Цена: 5542.00 р.
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Описание: While innovation is widely recognized as being critical to organizational success and the well-being of societies, it requires careful management to ensure that innovation processes have the best possible impact. This volume provides a wide range of perspectives on the nature of innovation management and its influences.

Global Innovation Management

Автор: Westland J. Christopher
Название: Global Innovation Management
ISBN: 1137520183 ISBN-13(EAN): 9781137520180
Издательство: Springer
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Цена: 9299.00 р.
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Описание: This is an exciting new edition of a core textbook that explores innovation management from a global perspective. Innovation management is increasingly significant, both as an academic discipline and as an integral part of the way businesses seek to change and grow. However the key factors behind successful innovation and the process by which innovation is turned into profit in the global arena remain largely undefined. The new edition provides a unique answer to these questions and offers a step-by-step guide to innovation strategy development, taking into account the global context in which businesses today operate. Written by a highly experienced instructor, this is an ideal companion for undergraduate students of innovation as well as postgraduate and MBA students taking modules with an innovation component.

Creative Strategy: A Guide for Innovation

Автор: Duggan William
Название: Creative Strategy: A Guide for Innovation
ISBN: 0231160534 ISBN-13(EAN): 9780231160537
Издательство: Wiley
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Цена: 2691.00 р.
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Описание: William Duggan`s "Strategic Intuition" explained how innovation really happens in business and other fields and how that matches what modern neuroscience tells us about how creative ideas form in the human mind. In his new book, "Creative Strategy," Duggan offers a step-by-step guide to help individuals and organizations put that same strategy? to work for their own innovations. Duggan shows how creative strategy follows the natural three-step method of the human brain: breaking down a problem into parts, searching for past examples, and creating a new combination to solve the problem. He then explains how to follow these steps to innovate in business and any other field as an individual, a team, or a whole company. The crucial middle step--the search for past examples--takes readers beyond their own brain to a "what-works scan" of what others have done within and outside of the company, industry, and country. Duggan also illustrates creative strategy through real-world cases of innovation that use the same method, from Netflix to Thomas Edison, from Google to Henry Ford. He further demonstrates how to integrate creative strategy into other methods you might currently use, such as Porter`s Five Forces or Design Thinking.


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