Описание: A practical framework that helps sales professionals zero in on the metrics that really matter--enabling them to align their sales forces tactics with organizational strategy to dramatically boost efficiency and effectiveness
Описание: Historically, there were only two metrics used in project management; time and cost. Later, other metrics were created such as "earned-value", but these were just derivatives of time and cost. Today, with the growth of complex projects, stakeholder involvement in projects, advances in computer technology for dashboard designs, metrics and key performance indicators for project management have become an important focus. This is the second edition of a best-selling book from Harold Kerzner that walks through everything from the basics of project management metrics and key performance indicators to establishing targets and using dashboards to monitor performance. The content is aligned with PMI's PMBOK Guide and stresses "value" as the main focal point. Through extensive global training and consulting using the first edition, Kerzner has brought new content into this revision covering everything from customer relations management to project oversight and governance, agile and SCRUM Metrics to metrics pitfalls and myths. As with the current edition Kerzner will create a set of PowerPoint slides and a test bank to assist in teaching this content in what is potentially a growing number of courses.
Описание: This book is not available as a print inspection copy. To download an e-version click here or for more information contact your local sales representative. A comprehensive introduction to HRM for students who are new to the field, but who will be seeking employment in a global market, working with diverse colleagues and across international borders. Broken down into three parts covering Strategic Issues in HRM, HRM in Practice and HRM in Context, and weaving international and cross-cultural perspectives throughout, the text explores the ever-changing world of human resource management. The various theories, practices and debates that populate this field are examined, and the challenges and controversies that arise when theory meets practice are explored. The international dimension in all its aspects including cross-cultural working, diversity, equality and international business have been considered throughout. Practical learning features have been included to help students develop skills they can apply to their course and in graduate employment. In the new edition, the authors have further explored the international context for HRM, not just for multinational corporations but also for small businesses and not-for-profit organizations, with added analysis on the importance of recognizing that effective functioning of organizations is not simply measured by financial performance, but also by taking into account the broader social, economic and political contexts. International case studies covering emerging economies and specific ethical issues are included with each chapter containing two case studies - one short case mid-chapter and a longer end-of-chapter case, each of which has a set of accompanying questions for students to explore individually or in groups to broaden their learning. The book is supported by a SAGE Edge site, featuring a range of tools and resources for lecturers and students, including SAGE journal articles, PowerPoint slides, web and video links, interactive multiple choice questions, chapter specific podcasts and an instructor’s manual. Suitable for undergraduates and post-graduate students looking for a strategic and international perspective of HRM.
Автор: Fleetwood Название: Explaining the Performance of Human Resource Management ISBN: 0521699355 ISBN-13(EAN): 9780521699358 Издательство: Cambridge Academ Рейтинг: Цена: 6653.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Human resource departments increasingly use the statistical analysis of performance indicators as a way of demonstrating their contribution to organizational performance. This book challenges this `scientific` approach by arguing that it fails to take account of the complexities of organizations and the full range of issues that influence individual performance.
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