Outsourcing and Offshoring Business Services, Leslie P. Willcocks; Mary C. Lacity; Chris Sauer

Автор: Rivard
Название: Information Technology Outsourcing
ISBN: 1138692786 ISBN-13(EAN): 9781138692787
Издательство: Taylor&Francis
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Цена: 8573.00 р.
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Описание: Part of the "Advances in Management Information Systems" series, this title provides research on both the variety of decisions regarding the outsourcing of IS services and the management of the relationship with service suppliers.

Автор: Lacity
Название: Offshore Outsourcing of IT Work
ISBN: 0230521851 ISBN-13(EAN): 9780230521858
Издательство: Springer
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Цена: 8384.00 р.
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Описание: This book considers offshore client/supplier relationships` biggest challenges, including the protection of intellectual property, and managing knowledge transfer and offshore outsourcing at project level. Based on over 150 interviews and case studies, this is an invaluable read for managers and researchers looking to learn from real experiences.

Автор: Kotlarsky
Название: Shared Services and Outsourcing: A Contemporary Outlook
ISBN: 3319470086 ISBN-13(EAN): 9783319470085
Издательство: Springer
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Цена: 6988.00 р.
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Описание: This book constitutes the revised selected papers from the 10th Global Sourcing Workshop held in Val d’Is?re, France, in February 2016. The 11 papers presented in this volume were carefully reviewed and selected from 47 submissions. The book offers a review of the key topics in outsourcing and offshoring of information technology and business services offering practical frameworks that serve as a tool kit to students and managers. The range of topics covered is wide and diverse, but predominately focused on how to achieve success in shared services and outsourcing. More specifically, the book examines outsourcing decisions and management practices, giving specific attention to shared services that have become one of the dominant sourcing models. The topics discussed combine theoretical and practical insights regarding challenges that industry leaders, policy makers, and professionals face or should be concerned with. Case studies from various organizations, industries and countries such as UK, Italy, The Netherlands, Canada, Australia and Denmark complete the book.