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Designing Better Services, Francesca Foglieni; Beatrice Villari; Stefano Maff


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Автор: Francesca Foglieni; Beatrice Villari; Stefano Maff
Название:  Designing Better Services
ISBN: 9783319631776
Издательство: Springer
Классификация:



ISBN-10: 3319631772
Обложка/Формат: Paperback
Страницы: 115
Вес: 0.19 кг.
Дата издания: 05.10.2017
Серия: Springerbriefs in applied sciences and technology
Язык: English
Издание: 1st ed. 2018
Иллюстрации: 11 illustrations, black and white; viii, 115 p. 11 illus.
Размер: 234 x 156 x 7
Читательская аудитория: General (us: trade)
Основная тема: Engineering
Подзаголовок: A Strategic Approach from Design to Evaluation
Ссылка на Издательство: Link
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Поставляется из: Германии
Описание: Based on these experiences it extensively discusses evaluation, with a particular focus on service evaluation, and explains its importance in supporting service design and fostering innovation throughout the service design process.


Designing for the Digital Age: How to Create Human-Centered Products and Services

Автор: Goodwin
Название: Designing for the Digital Age: How to Create Human-Centered Products and Services
ISBN: 0470229101 ISBN-13(EAN): 9780470229101
Издательство: Wiley
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Цена: 9187.00 р.
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Описание: Whether you`re designing consumer electronics, medical devices, enterprise Web apps, or new ways to check out at the supermarket, today`s digitally-enabled products and services provide both great opportunities to deliver compelling user experiences and great risks of driving your customers crazy with complicated, confusing technology.

Services Marketing: People, Technology, Strategy (Eighth Edition)

Автор: Wirtz Jochen Et Al
Название: Services Marketing: People, Technology, Strategy (Eighth Edition)
ISBN: 1944659013 ISBN-13(EAN): 9781944659011
Издательство: World Scientific Publishing
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Цена: 7920.00 р.
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Описание: Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media and case examples.This textbook takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. Featuring cases and examples from all over the world, Services Marketing: People, Technology, Strategy is suitable for students who want to gain a wider managerial view of Services Marketing.

Designing around people

Название: Designing around people
ISBN: 3319294962 ISBN-13(EAN): 9783319294964
Издательство: Springer
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Цена: 26122.00 р.
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Описание: It exploresvarious issues including the reconciliation of usability, accessibility andinclusive design, the design of inclusive assistive and rehabilitation systems,measuring product demand and human capabilities, data mining and visualizinginclusion, legislation in inclusive design, and situational inclusiveinterfaces (automotive and aerospace).

Designing a More Inclusive World

Автор: Simeon Keates; John Clarkson; Patrick Langdon; Pet
Название: Designing a More Inclusive World
ISBN: 1447110463 ISBN-13(EAN): 9781447110460
Издательство: Springer
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Цена: 23508.00 р.
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Описание: Conferences such as the Cambridge Workshops on Universal Access and Assistive Technology (CWUAAT) offer a forum for researchers from diverse and varied disciplines to bring their perspectives on inclusive design together.

Designing Pilot Projects as Boundary Objects

Автор: Francesco Zurlo; Viviane dos Guimar?es Alvim Nunes
Название: Designing Pilot Projects as Boundary Objects
ISBN: 3319231405 ISBN-13(EAN): 9783319231402
Издательство: Springer
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Цена: 9141.00 р.
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Описание: This book describes a collaborative Design Pilot Project held in Brazil (called MODU.Lares) involving micro and small enterprises and other actors in the furniture sector.

Universal Access in Human–Computer Interaction. Designing Novel Interactions

Автор: Margherita Antona; Constantine Stephanidis
Название: Universal Access in Human–Computer Interaction. Designing Novel Interactions
ISBN: 3319587021 ISBN-13(EAN): 9783319587028
Издательство: Springer
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Цена: 9781.00 р.
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Описание: The three-volume set LNCS 10277-10279 constitutes the refereed proceedings of the11th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCII 2017, in Vancouver, BC, Canada in July 2017, jointly with 14 other thematically similar conferences. The total of 1228 papers presented at the HCII 2017 conferences were carefully reviewed and selected from 4340 submissions. The papers included in the three UAHCI 2017 volumes address the following major topics: Design for All Methods and Practice; Accessibility and Usability Guidelines and Evaluation; User and Context Modelling and Monitoring and Interaction Adaptation; Design for Children; Sign Language Processing; Universal Access to Virtual and Augmented Reality; Non Visual and Tactile Interaction; Gesture and Gaze-Based Interaction; Universal Access to Health and Rehabilitation; Universal Access to Education and Learning; Universal Access to Mobility; Universal Access to Information and Media; and Design for Quality of Life Technologies.

Inclusive Designing

Автор: P. M. Langdon; J. Lazar; A. Heylighen; H. Dong
Название: Inclusive Designing
ISBN: 331905094X ISBN-13(EAN): 9783319050942
Издательство: Springer
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Цена: 27950.00 р.
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Описание: In the context of developing demographic changes leading to greater numbers of older people and people with disabilities, the general field of Inclusive Design Research strives to relate the capabilities of the population to the design of products.

Designing, Selecting, Implementing and Using APS Systems

Автор: Vincent C. S. Wiers; Ton de Kok
Название: Designing, Selecting, Implementing and Using APS Systems
ISBN: 3319650548 ISBN-13(EAN): 9783319650548
Издательство: Springer
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Цена: 16769.00 р.
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Описание: Commercial advanced planning and scheduling (APS) systems have been around for about 25 years and have seen widespread adoption in a variety of companies. The promises made by APS system implementations are high, and at the same time, APS projects are complex, costly, and carry a significant risk of failure.

Co-Designing Economies in Transition

Автор: Vincenzo Mario Bruno Giorgino; Zachary David Walsh
Название: Co-Designing Economies in Transition
ISBN: 331966591X ISBN-13(EAN): 9783319665917
Издательство: Springer
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Цена: 16070.00 р.
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Описание: With investigations into feminist economics, post-growth environmentalism, socio-technical digital design, collaborative and commons economics, the editors create a dialogue between radical knowledge/practices and contemplative social sciences to transgress disciplinary boundaries and implement new visions of reality.

Designing Public Procurement Policy in Developing Countries

Автор: Murat A. Y?lek; Travis K. Taylor
Название: Designing Public Procurement Policy in Developing Countries
ISBN: 1489998802 ISBN-13(EAN): 9781489998804
Издательство: Springer
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Цена: 16769.00 р.
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Описание: This book presents strategies for developing countries to shift demand for manufactured imports into a tool for technology transfer, enhancing absorption capacity and development. Also shows how national procurement policy can assist technological development.

Inclusive Designing

Автор: P. M. Langdon; J. Lazar; A. Heylighen; H. Dong
Название: Inclusive Designing
ISBN: 3319357387 ISBN-13(EAN): 9783319357386
Издательство: Springer
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Цена: 22201.00 р.
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Описание: In the context of developing demographic changes leading to greater numbers of older people and people with disabilities, the general field of Inclusive Design Research strives to relate the capabilities of the population to the design of products.

People and Computers XVII — Designing for Society

Автор: Eamonn O`Neill; Philippe Palanque; Peter Johnson
Название: People and Computers XVII — Designing for Society
ISBN: 1852337664 ISBN-13(EAN): 9781852337667
Издательство: Springer
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Цена: 12157.00 р.
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Описание: HCI is a fundamental and multidisciplinary research area. Yet when HCI is wrong the technology becomes useless, unusable, disrupts our work, inhibits our abilities and constrains our achievements. Those programmers, designers and developers who know no better, believe that HCI is just common sense and that their designs are obviously easy to use.


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