Based on the #1 New York Times bestseller The 5 Love Languages(R)(over 12 million copies sold),
Dramatically improve workplace relationships simply by learning your coworkers' language of appreciation.
This book will give you the tools to improve staff morale, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer "Yes!"
A bestseller--having sold over 450,000 copies and translated into 16 languages--this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers.
PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person's preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers' primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization.
**(Please contact mpcustomerservice@moody.edu if you purchased your book new and the access code is denied.)
Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.
Автор: O`Malley Michael, Baker William F. Название: Organizations for People: Caring Cultures, Basic Needs, and Better Lives ISBN: 1503602540 ISBN-13(EAN): 9781503602540 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 5643.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
For many years, there has been quite a bit of talk about employee engagement as a means to lift corporate profits and reduce absenteeism and turnover. However, this talk has not produced better companies. In fact, the evidence shows that incivility and instances of employee abuse are getting worse. Additionally, with profit as the primary goal of organizations, most employees view any benign treatment they receive as a secondary convenience that will dissipate once corporate fortunes decline. That is, many employees still believe they are expendable in the eyes of their employers. This book turns that equation around by examining the practices of twenty-one companies that put the interests and needs of employees first. Profits are necessary but insufficient for corporate health. The companies featured in this book see it as their mission to offer people a better, more fulfilling life for themselves, and assist with that holistic journey by providing the organizational elements people need to reach their potential. They do this first by creating respectful and kind cultures that treat every person as an equal, sentient partner in the success of the company. Second, they diligently work to satisfy people's basic needs: for financial security, belonging, meaning, autonomy, self-acceptance, self-confidence, and growth. The result is a web of fellow-feeling: earnest affection among people who feverishly work to live up to both the high standards of the institution and their obligations to one another. By providing a place where people can do their best work and thrive as individuals and as members of a cohesive community, everyone profits.
Unmotivated employees. Poor performance. High turnover. Addressing these problems should be the highest priority of your human resources managers, but they don't have time, because they spend the vast majority of their days dealing with paperwork. To do right by the people who work for you--and the clients they serve--you need to free HR from the burden of rote, repetitive, soul-draining procedures.
People Processes reveals how you can use technology to streamline your personnel operations. Taking you through every component of HR workflow, Rhamy Alejeal lays out the steps for optimizing rote procedures such as onboarding, scheduling, payroll, reporting, compliance, and communication. You'll learn how to make the needed changes and, even better, discover what the employee experience looks like after you do.
People are your most important asset. Implementing the strategies outlined in People Processes will boost your ability to attract and retain them--giving you a competitive advantage.
Описание: Redesign your organizational structure and processes to boost employee productivity and wellbeing, reduce stress and staff burnout and improve company performance.
Описание: Written by a management guru, this book shows how organizations can treat people right by doing more than ensuring workers have good working conditions, fair supervision, good pay and benefits. It details specific practices designed to keep employees satisfied but still motivated to continue improving their performance.
Автор: Roche William Название: The Oxford Handbook of Conflict Management in Organizations ISBN: 0198755570 ISBN-13(EAN): 9780198755579 Издательство: Oxford Academ Рейтинг: Цена: 5146.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This Handbook gives a comprehensive overview of conflict resolution. Leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy.
Автор: Alex V. Matveev Название: Intercultural Competence in Organizations ISBN: 3319457004 ISBN-13(EAN): 9783319457000 Издательство: Springer Рейтинг: Цена: 9083.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book addresses one of the most critical issues facing global business leaders and the multicultural workforce – how to work and relate effectively in the intercultural contexts. The author presents business professionals, practitioners and academics with the Collaborative Intercultural Competence Model. Based on solid theoretical assumptions and real intercultural experiences, this model is to help professionals work more effectively across and within cultures. This book expands the traditional presentation of existing knowledge by providing a unified discussion of intercultural communication and its conceptual foundations. The book offers readers with a contemporary insight into the intercultural competence phenomenon and highlights the basis for its experience-based inquiry, assessment and development.A distinctive feature of Intercultural Competence in Organizations is its comprehensive coverage of the intercultural competence framework from both communication and organizational behavior perspectives. This book does not cover traditional areas of international business, international management, global management strategy and policy and cross-cultural comparative management, but focuses on theoretical foundations of intercultural competence and intercultural competence research and practice. The author describes the complex nature of intercultural competence in a straightforward format which helps professionals, practitioners and students to envision a variety of intercultural situations in which they may behave competently. Thus, the conceptual acumen of this title is to understand the premises of intercultural competence, embrace its theoretical assumptions, see its practical applicability, and advance individual intercultural competence.Featuring examples and skill development exercises, this book will be appealing to professionals, practitioners, students, academics and policy makers in the field of international business, management and communication.“Dr. Matveev challenges his readers to develop their intercultural competence so as to make themselves more effective, more humane and more socially skilled in a world that increasingly involves extensive contact across various groups of people.”--from the Foreword by Richard W. Brislin, University of Hawaii“Dr. Matveev creates an awareness of intercultural competence by exposing the reader to the theoretical concepts and practical tools. Business people and academics will use this book to recognize and leverage the benefits of cultural diversity.”--Berthold Mukuahima, Director of Human Capital, Ohlthaver & List Group, Namibia“Dr. Matveev reveals how intercultural competence of professional multicultural teams helps in achieving corporate competitive advantage and longevity in a challenging globalized world. This book is very useful for managers, scholars and students who want to elevate the efficacy of intercultural relationship in their professional and personal lives.”--Sre?ko ?ebron, Management Board Member, Sava Reinsurance Company, Slovenia
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