Achieving Competitive Advantage through Quality Management, Marta Peris-Ortiz; Jos? ?lvarez-Garc?a; Carlos Rue
Автор: Huggins Robert Название: Competition, Competitive Advantage, and Clusters ISBN: 0199660425 ISBN-13(EAN): 9780199660421 Издательство: Oxford Academ Рейтинг: Цена: 8554.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: In this book leading scholars from a range of disciplines, including strategic management, economic development, economic geography and planning, assess the contribution that Michael Porter, one of the most influential figures in strategic management research, has made to these respective academic fields.
Описание: The book outlines how companies should synchronize competitive strategies with extant strategies for social engagement and political and regulatory activism in order to build and sustain business success.
Описание: Organisational strategies in the public sector are constantly changing and growing. In order for organisations to remain successful and competitive, they must ensure that the stream of knowledge is managed effectively. <br><br><em>Building a Competitive Public Sector with Knowledge Management Strategy</em> explores different practices and theories of knowledge management, providing an efficient way of sustaining knowledge to improve organisational learning and enhance company performance. By intelligently analysing current research, this publication is beneficial to managers, practitioners, and researchers interested in increasing their knowledge management strategies in the public sector.
The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. An update on the current focus of quality management, Quality Management for Organizations Using Lean Six Sigma Techniques covers the concepts and principles of Lean Six Sigma and its origins in quality, total quality management (TQM), and statistical process control (SPC), and then explores how it can be integrated into manufacturing, logistics, and healthcare operations.
The book presents the background on quality and Lean Six Sigma (LSS) techniques and tools, previous history of LSS in manufacturing, and current applications of LSS in operations such as logistics and healthcare. It provides a decision model for choosing whether to use LSS or other quality initiatives, which projects should be selected and prioritized, and what to do with non-LSS projects. The author also details an integration model for integrating and developing integrated LSS and other quality initiatives, and common mathematical techniques that you can use for performing LSS statistical calculations. He describes methods to attain the different Six Sigma certifications, and closes with discussion of future directions of Lean Six Sigma and quality.
Case studies illustrate the integration of LSS principles into other quality initiatives, highlighting best practices as well as successful and failed integrations. This guide gives you a balanced description of the good, bad, and ugly in integrating LSS into modern operations, giving you the understanding necessary to immediately apply the concepts to your quality processes.
Автор: Marta Peris-Ortiz; Jos? ?lvarez-Garc?a; Carlos Rue Название: Achieving Competitive Advantage through Quality Management ISBN: 3319172506 ISBN-13(EAN): 9783319172507 Издательство: Springer Рейтинг: Цена: 16769.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Chapter 1 Benefits of Implementing a System of Quality Management in Spanish Thalassotherapy Centres.- Chapter 2 Quality Certifications as a Hotel Selection Criterion.- Chapter 3 "Q for Tourist Quality" in the Spanish Tourist Sector.- Chapter 4 The ISO 9001 Standard in the Spanish Construction Industry.- Chapter 5 The EFQM Model as an Instrument to Legitimize Organizations.- Chapter 6 Integrated Management Systems.- Chapter 7 Integration of Information in Higher Education Institutions for Quality Evaluation.- Chapter 8 How Communication and Control Processes Improve Quality.- Chapter 9 An Application of the SERVPERF Model in a Sports Centre.- Chapter 10 Experience in Adapting E-S-Qual to Different Sectors or Settings.- Chapter 11 Excellence in Tourism Destinations.- Chapter 12 Tensions Raised by TQM Demand Upon Work Design in Technologically-Controlled Environments.- Chapter 13 The Influence of an Institutional Environment on Quality Management in Hotels.- Chapter 14 A New Paradigm in Planning and Management of Quality Hotel Services.
Описание: From the Publishers Weekly review: "Two experts from Yale tackle the business wake-up-call du jour-environmental responsibility-from every angle in this thorough, earnest guidebook: pragmatically, passionately, financially and historically.
Автор: Bahra Название: Competitive Knowledge Management ISBN: 0333948319 ISBN-13(EAN): 9780333948316 Издательство: Springer Рейтинг: Цена: 11179.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: On the basis that knowledge and information are powerful competitive weapons, this text shows how the increased importance of effective knowledge management gives rise to a new set of business principles and practices that must be adopted in order to achieve competitive advantage.
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