Автор: Riggio Название: Multiple Intelligences and Leadership ISBN: 0805834664 ISBN-13(EAN): 9780805834666 Издательство: Taylor&Francis Рейтинг: Цена: 22202.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Is a high IQ a prerequisite for a leader? This volume brings together well-known researchers in the field of intelligence who are investigating the multiple domains or facets of intelligence.
Автор: M. Taillard Название: Psychology and Modern Warfare ISBN: 1349467987 ISBN-13(EAN): 9781349467983 Издательство: Springer Рейтинг: Цена: 12577.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Throughout history, both military and commercial entities around the world have utilized these methods, and even since the formalization of psychological operations during WW2 our methods have improved greatly, but we are still only touching the `tip of the iceberg`, so to speak, of what is truly possible.
Автор: J. Lynch Название: The Psychology of Customer Care ISBN: 1349390437 ISBN-13(EAN): 9781349390434 Издательство: Springer Рейтинг: Цена: 11179.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book breaks new ground on customer care. Critical time care factors for industries as diverse as banks, airlines, hotels, supermarkets, are defined together with many tips on how to steal a march on competitors by this revolutionary and practical approach to customer care.
Автор: M.M. Gruneberg; D.J. Oborne Название: Psychology and Industrial Productivity ISBN: 0333270746 ISBN-13(EAN): 9780333270745 Издательство: Springer Рейтинг: Цена: 7685.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Distributor statement from label on t.p.
Описание: What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips and can influence the purchase decisions and behaviors of millions of others.
Автор: Peltier, Bruce Название: Psychology of executive coaching ISBN: 0415993415 ISBN-13(EAN): 9780415993418 Издательство: Taylor&Francis Рейтинг: Цена: 6123.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Coaching has become an important way for psychotherapists and other mental health professionals to adapt their skills to a changing environment. This book provides a comprehensive translation of psychotherapy theory and skills for the would-be executive coach.
Описание: Industrial and Organizational Psychology Help the Vulnerable documents a new direction for industrial and organizational psychology. The chapters are written by psychologists who have used the methods, procedures and theories of industrial and organizational psychology to help the vulnerable people of the world.
Автор: Zafer Название: Authentic Customer Centricity ISBN: 1623969131 ISBN-13(EAN): 9781623969134 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 14137.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity.In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.
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