Описание: When it comes to customer service, only extraordinary will do. Discover the three elements common to all exceptional service experiences.
Автор: P. Donovan; T. Samler Название: Delighting Customers ISBN: 9401045283 ISBN-13(EAN): 9789401045285 Издательство: Springer Рейтинг: Цена: 13974.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a wealth of guidance for any organization that has set its sights on delighting its customers and becoming customer-driven.
ООО "Логосфера " Тел:+7(495) 980-12-10 www.logobook.ru