The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. An update on the current focus of quality management, Quality Management for Organizations Using Lean Six Sigma Techniques covers the concepts and principles of Lean Six Sigma and its origins in quality, total quality management (TQM), and statistical process control (SPC), and then explores how it can be integrated into manufacturing, logistics, and healthcare operations.
The book presents the background on quality and Lean Six Sigma (LSS) techniques and tools, previous history of LSS in manufacturing, and current applications of LSS in operations such as logistics and healthcare. It provides a decision model for choosing whether to use LSS or other quality initiatives, which projects should be selected and prioritized, and what to do with non-LSS projects. The author also details an integration model for integrating and developing integrated LSS and other quality initiatives, and common mathematical techniques that you can use for performing LSS statistical calculations. He describes methods to attain the different Six Sigma certifications, and closes with discussion of future directions of Lean Six Sigma and quality.
Case studies illustrate the integration of LSS principles into other quality initiatives, highlighting best practices as well as successful and failed integrations. This guide gives you a balanced description of the good, bad, and ugly in integrating LSS into modern operations, giving you the understanding necessary to immediately apply the concepts to your quality processes.
Автор: Marta Peris-Ortiz; Jos? ?lvarez-Garc?a; Carlos Rue Название: Achieving Competitive Advantage through Quality Management ISBN: 3319367463 ISBN-13(EAN): 9783319367460 Издательство: Springer Рейтинг: Цена: 11179.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Chapter 1 Benefits of Implementing a System of Quality Management in Spanish Thalassotherapy Centres.- Chapter 2 Quality Certifications as a Hotel Selection Criterion.- Chapter 3 "Q for Tourist Quality" in the Spanish Tourist Sector.- Chapter 4 The ISO 9001 Standard in the Spanish Construction Industry.- Chapter 5 The EFQM Model as an Instrument to Legitimize Organizations.- Chapter 6 Integrated Management Systems.- Chapter 7 Integration of Information in Higher Education Institutions for Quality Evaluation.- Chapter 8 How Communication and Control Processes Improve Quality.- Chapter 9 An Application of the SERVPERF Model in a Sports Centre.- Chapter 10 Experience in Adapting E-S-Qual to Different Sectors or Settings.- Chapter 11 Excellence in Tourism Destinations.- Chapter 12 Tensions Raised by TQM Demand Upon Work Design in Technologically-Controlled Environments.- Chapter 13 The Influence of an Institutional Environment on Quality Management in Hotels.- Chapter 14 A New Paradigm in Planning and Management of Quality Hotel Services.
Описание: "A spirited and absorbing history of emancipation, oppression, and rebellion in the British empire."--C. Vann Woodward. "Holt greatly extends and deepens our understanding of the emancipation experience when, for just over a century, the people of Jamaica struggled to achieve their own vision of freedom and autonomy against powerful conservative forces."--David Barry Gaspar.
Автор: G. Ungar Название: Total Quality Management in Action ISBN: 0412782200 ISBN-13(EAN): 9780412782206 Издательство: Springer Рейтинг: Цена: 29209.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: In this book award-winning organisations and experts from Europe and USA, including Brian Joiner (Deming medel), Hans Bajoria (ASQC Grant award), Texas Instruments Europe (1995 Quality Award winner) have contributed towards the learning and culture of world class best practice in Total Quality Management.
Автор: Marta Peris-Ortiz; Jos? ?lvarez-Garc?a Название: Action-Based Quality Management ISBN: 3319064525 ISBN-13(EAN): 9783319064529 Издательство: Springer Рейтинг: Цена: 19564.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies.
Автор: Peratec Ltd Название: Total Quality Management ISBN: 0412586401 ISBN-13(EAN): 9780412586408 Издательство: Springer Рейтинг: Цена: 14673.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: If you agree with the argument that a company is much more likely to produce high quality if all departments are motivated to achieve high quality results then you already have a good understanding of the basic principles of Total Quality Management (TQM).
Название: Total Quality Management MBA series ISBN: 0471191744 ISBN-13(EAN): 9780471191742 Издательство: Wiley Рейтинг: Цена: 7920.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Find out how today`s most successful companies are getting the most from their quality initiatives. Studies show that companies waste millions of dollars on team building, benchmarking, and other quality initiatives. Yet so many save millions with the same initiatives.
Автор: Charles Tapiero Название: The Management of Quality and its Control ISBN: 0412557207 ISBN-13(EAN): 9780412557200 Издательство: Springer Рейтинг: Цена: 25853.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This introduction to the management of quality and the application of basic tools used for its control adopts a managerial and modelling approach to the management and control of quality, seeking to integrate quality, and its control, in the basic managerial functions of the firm.
Автор: Fasser Название: Management for Quality in High Technology Enterprises ISBN: 0471209589 ISBN-13(EAN): 9780471209584 Издательство: Wiley Рейтинг: Цена: 22168.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: With the moves toward globalisation, outsourcing, and the rise of the knowledge-worker workforce, the internal and external environments of high technology enterprise have changed radically. As a consequence, the role and function of the contemporary manager have changed as well.
Автор: Phillip J. Lederer; Uday S. Karmarkar Название: The Practice of Quality Management ISBN: 0792398645 ISBN-13(EAN): 9780792398646 Издательство: Springer Рейтинг: Цена: 29209.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The Practice of Quality Management presents the results of eleven ground-breaking research projects in quality management. Many thinkers on quality consider that organizational impacts of quality are the most important drivers of the quality process.
Автор: Michael J. Fox Название: Quality Assurance Management ISBN: 0412467909 ISBN-13(EAN): 9780412467905 Издательство: Springer Рейтинг: Цена: 12157.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Designed as an introduction and reference source to the field of quality control management, this guide explores such key concepts as customer care, risk minimization, quality-related costs, best-practice benchmaking, robust design and six-sigma manufacturing.
Автор: Phillip J. Lederer; Uday S. Karmarkar Название: The Practice of Quality Management ISBN: 1461378842 ISBN-13(EAN): 9781461378846 Издательство: Springer Рейтинг: Цена: 20962.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The Practice of Quality Management presents the results of eleven ground-breaking research projects in quality management. Many thinkers on quality consider that organizational impacts of quality are the most important drivers of the quality process.
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