Lean Six Sigma for Optimal System Performance in Manufacturing and Service Organizations: Emerging Research and Opportunities, Edem G. Tetteh, Hans Chapman
The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. An update on the current focus of quality management, Quality Management for Organizations Using Lean Six Sigma Techniques covers the concepts and principles of Lean Six Sigma and its origins in quality, total quality management (TQM), and statistical process control (SPC), and then explores how it can be integrated into manufacturing, logistics, and healthcare operations.
The book presents the background on quality and Lean Six Sigma (LSS) techniques and tools, previous history of LSS in manufacturing, and current applications of LSS in operations such as logistics and healthcare. It provides a decision model for choosing whether to use LSS or other quality initiatives, which projects should be selected and prioritized, and what to do with non-LSS projects. The author also details an integration model for integrating and developing integrated LSS and other quality initiatives, and common mathematical techniques that you can use for performing LSS statistical calculations. He describes methods to attain the different Six Sigma certifications, and closes with discussion of future directions of Lean Six Sigma and quality.
Case studies illustrate the integration of LSS principles into other quality initiatives, highlighting best practices as well as successful and failed integrations. This guide gives you a balanced description of the good, bad, and ugly in integrating LSS into modern operations, giving you the understanding necessary to immediately apply the concepts to your quality processes.
Описание: A guide that cuts through the hodgepodge of copycat initiatives, overblown buzzwords, confusing mathematics, and misguided software. It helps you: achieve best possible profit, cash flow, and customer service; attain highest return with existing Lean, Six Sigma, and ERP initiatives; and simplify management of complexity using existing IT systems.
Описание: Every business aspires to be competitive and profitable in its market. To do this, an organization needs to offer customers value propositions, which may be manifest in the product it produces or the service it provides. This in turn will create customer loyalty and growth. There are a number of organizational philosophies and strategies used by businesses to help accomplish this goal, among which are the concepts of Six Sigma and Lean. This book proposes to integrate the best practices from each of these philosophies and apply them to a customer-focused organization-a cruise ship-whose overriding mission is to deliver superior service to its customers. The authors demonstrate in this book how key components of both Six Sigma and Lean-such as identifying and removing defects, elimination of waste, metrics, speed of delivery, and the seamless integration of these concepts and practices throughout the operation-serve to enhance the kind of value propositions that customers recognize and that allow an organization to be successful.
Автор: Gerard Tetteh & Uzochukwu Название: Lean Six Sigma Approaches In Manufacturing, Services, And Production ISBN: 1466673206 ISBN-13(EAN): 9781466673205 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 31324.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Lean Six Sigma has evolved progressively over time from quality efforts within an enterprise that are independent, to complex systems changing the concept from a simple network to complex alliance formation among firms. The changes created by these transformations present novel challenges and issues to new and established businesses alike.Lean Six Sigma Approaches in Manufacturing, Services, and Production presents emerging research-based trends in the area of global quality lean six sigma networks and analysis. Adopting an interdisciplinary approach focusing on research, cases, and emerging technologies, this title provides insight and support to researchers, students, executives, managers, and practitioners concerned with the management of quality and efficiency across industries.
Описание: This book presents a step-by-step method of how to combine the Theory of Constraints, Lean, and Six Sigma and then demonstrates its effectiveness in a very diverse array of industries.
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