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Service Innovation For Sustainable Business: Stimulating, Realizing And Capturing The Value From Service Innovation, Kristensson Per, Magnusson Peter, Witell Lars


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Автор: Kristensson Per, Magnusson Peter, Witell Lars
Название:  Service Innovation For Sustainable Business: Stimulating, Realizing And Capturing The Value From Service Innovation
ISBN: 9789813273375
Издательство: World Scientific Publishing
Классификация:
ISBN-10: 9813273372
Обложка/Формат: Hardcover
Страницы: 332
Вес: 0.63 кг.
Дата издания: 08.03.2019
Серия: Economics/Business/Finance
Язык: English
Размер: 161 x 238 x 21
Читательская аудитория: Tertiary education (us: college)
Ключевые слова: Business innovation, BUSINESS & ECONOMICS / Development / Sustainable Development,BUSINESS & ECONOMICS / Industries / Service,BUSINESS & ECONOMICS / Development / Business Development
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Поставляется из: Англии
Описание:

Service innovation is a concept that, for the last decays, has received increased attention both among academics as well as practitioners. Service innovation is, however, a multi fragmented concept, which often induces confusion. The main purpose of the book is to discuss and explain what service innovation is, based on contemporary research. It explains service innovation from three different perspectives stimulation, realization, and value capture.

Stimulation: Focus on the front-end of service innovation. It deals with structures, cultures, and processes that stimulates innovation. Idea management will be a central part of this where the specifics with handling service ideas, both internally and externally, are illuminated.

Realization: Deals with aspects regarding how to realize service innovations. This includes different aspects such as specific tools to be used for developing services. But also processes such as service design which aims to receive a better understanding of the customer or user. As co-creation is an important aspect of service innovation this will be dealt with. Finally, as many service innovations require behavior change (internally within the organization and externally among the receiving parties), this is also covered.

Value capture: Companies transiting to become more service oriented discover the need to reconsider old business models in order to capitalize on their service offerings. Services are often taken for granted and included in the price. This chapter addresses the problem of going from free to fee. In addition, the chapter also deals with the difficulties that involve moving from a traditional product-oriented logic to a more contemporary service-logic.




Creating and Capturing Value through Crowdsourcing

Автор: Tucci, Christopher L.; Afuah, Allan; Viscusi, Gian
Название: Creating and Capturing Value through Crowdsourcing
ISBN: 0198816227 ISBN-13(EAN): 9780198816225
Издательство: Oxford Academ
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Цена: 13147.00 р.
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Описание: The book is made up of a unique collection of contributions of leading scholars from different research areas to provide a systematic overview of the research on crowdsourcing, based on a clear definition of the concept, its difference for innovation, and its value for both private and public sector.

Total Value Development: How To Drive Service Innovation

Автор: Hull Frank M Et Al
Название: Total Value Development: How To Drive Service Innovation
ISBN: 1783267135 ISBN-13(EAN): 9781783267132
Издательство: World Scientific Publishing
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Цена: 21542.00 р.
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Описание: Total Value Development provides a framework to help businesses innovate and derive greater value from the services they offer.

Development with Global Value Chains: Upgrading and Innovation in Asia

Автор: Dev Nathan, Meenu Tewari, Sandip Sarkar
Название: Development with Global Value Chains: Upgrading and Innovation in Asia
ISBN: 1108733840 ISBN-13(EAN): 9781108733847
Издательство: Cambridge Academ
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Цена: 5702.00 р.
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Описание: Can firms and economies utilize global value chains (GVC) for development? How can they move from low-income to middle-income and even high-income status? This book addresses these questions through a series of case studies examining upgradation and innovation by firms operating in GVCs in Asia.

Living Innovation: Competing In The 21St Century Access Economy

Автор: Mathe Herve
Название: Living Innovation: Competing In The 21St Century Access Economy
ISBN: 9814719579 ISBN-13(EAN): 9789814719575
Издательство: World Scientific Publishing
Цена: 18691.00 р.
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Описание: Living Innovation: Competing In The 21St Century Access Economy Explores How The Digital Revolution Has Empowered Customers, And How Organizations Have To Innovate To Gain A Deeper Understanding Of User Needs. Stepping Away From The Traditional Mindset Of Products Being The Foremost Concern Of An Organization, This Book Elaborates On How Service Value And The Management Of Customer Relationships Are Some Of The New Goals Of An Experience-Driven Economy. The Ten Chapters Of This Book Provide Insights And Different Perspectives Into This New Economy, Including The Consequences Of The Shift Away From A Product-Based Mindset, The Role Of The Physical Space As A Stimulator Of Innovation And The Keys To Making Service Innovation A Success.

Analyzing the Relationship Between Innovation, Value Creation, and Entrepreneurship

Автор: Miguel-Angel Galindo-Martin, Maria-Teresa Mendez Picazo, Maria-Soledad Castano-Martinez
Название: Analyzing the Relationship Between Innovation, Value Creation, and Entrepreneurship
ISBN: 1799811697 ISBN-13(EAN): 9781799811695
Издательство: Mare Nostrum (Eurospan)
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Цена: 32987.00 р.
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Описание: Innovation stimulates and facilitates entrepreneurship because the highest levels of entrepreneurship are to be found in societies with the highest value creation and digital dividends. The higher levels of consumption, employment, and cost reduction generated by the implementation of digital technologies motivates entrepreneurs to expand their activity and promotes the emergence of new entrepreneurs. Positive outcomes can be generated by the implementation of innovation leaders to higher competition and new markets, incentivizing entrepreneurs to introduce new innovations to react to these higher levels of competition, which are accompanied by their corresponding value creation. Analyzing the Relationship Between Innovation, Value Creation, and Entrepreneurship is a pivotal reference source that analyzes the theoretical and empirical aspects of innovation as a factor that enhances value creation and the role of entrepreneurship. While highlighting topics such as data management, social enterprise, and digital marketing, this publication explores enhanced economic growth and the methods of higher levels of consumption in society. This book is ideally designed for corporate managers, business executives, academicians, students, and researchers seeking current research on interrelationships between financial variables, strategies to apply them at the micro- and macro-level, and a consideration of the fiscal effects once implemented.

Service Innovation

Автор: Mustafa
Название: Service Innovation
ISBN: 113831465X ISBN-13(EAN): 9781138314658
Издательство: Taylor&Francis
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Цена: 22202.00 р.
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Описание: This book discusses the impact of managerial practices and organizational culture on developing and implementing innovation in service organizations. The book seeks broader explanation and understanding of service innovation performance in the context of different service organizations types.

Service Innovation

Автор: Toivonen
Название: Service Innovation
ISBN: 4431549218 ISBN-13(EAN): 9784431549215
Издательство: Springer
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Цена: 19564.00 р.
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Описание: This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today’s economies – the development of welfare and sustainability – cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research.

The Handbook of Service Innovation

Автор: Renu Agarwal; Willem Selen; G?ran Roos; Roy Green
Название: The Handbook of Service Innovation
ISBN: 144717206X ISBN-13(EAN): 9781447172062
Издательство: Springer
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Цена: 18284.00 р.
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Описание:

Bringing together some of the world's leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation as a complex concept that exists and occurs at a systemic level, and across various service verticals - health, education, tourism, hospitality, telecommunications, retail. Addressing contemporary issues in service innovation it encompass both conceptual and applied contributions.

Featuring a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the subject and to make clear the pitfalls to be avoided.

Culminating in a suggested step-by-step guide to enable service organization's managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide-reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

Service Innovation in Agricultural Business

Автор: Sebastian Gack
Название: Service Innovation in Agricultural Business
ISBN: 3658235705 ISBN-13(EAN): 9783658235703
Издательство: Springer
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Цена: 9781.00 р.
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Описание:

This thesis provides a holistic view on the topic via an exploratory interview study approach. Looking through a service-dominant-logic-lens, the author puts the insights of the farm automatization industry in relation to existing service innovation literature. The influence of interconnectivity is illustrated stepwise. Models of the present and the future value network are drawn, which show the expanding need of information exchange between the value network and the supply chain. Additionally, the author identifies the interplay of interconnectivity and the demand for transparency as the driver for new service innovations. To ensure the information exchange, the need of a non-proprietary data exchange platform in the agricultural sector is being suggested.

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