Автор: Gardiner David Название: Operations Management for Business Excellence ISBN: 0367135981 ISBN-13(EAN): 9780367135980 Издательство: Taylor&Francis Рейтинг: Цена: 8879.00 р. Наличие на складе: Поставка под заказ.
Описание: All businesses strive for excellence in today`s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of operations and supply chain management, and explains how to design, implement, and maintain processes for sustainable competitive advantage.
Автор: Mattessich Paul W., Hendricks Shelly, Roholt Ross Название: Information Gold Mine: Innovative Uses of Evaluation ISBN: 0940069512 ISBN-13(EAN): 9780940069510 Издательство: Неизвестно Цена: 2752.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Don't Shelve that Evaluation! Use the Findings More Creatively and Effectively
Traditional use of evaluation-for improving service quality-is well known. But are you using the data to full advantage? Information Gold Mine highlights 14 nonprofits that have used program evaluation in exciting, creative ways. You'll find five examples of using evaluation for improving services, five examples of influencing policy, and four examples of marketing a program. Written for non-technicians-service delivery practitioners, program designers, and managers-Information Gold Mine provides real examples and contains the ideas, suggestions, and actual words of your nonprofit colleagues. These are people who understand the realities of work in nonprofit and government service delivery organizations.
You'll learn about specific changes organizations made based on evaluation findings; barriers they faced and how they overcame them; and practical advice including their most important learning and what would they have done differently. Plus, you'll find 15 key questions the authors advise you to answer if you want to improve services, 10 questions to answer if you want to influence policy and legislation, and 7 questions for marketing a program.
Service providers have only scratched the surface when it comes to using evaluation information as a tool for public relations, educating consumers, influencing policy, and boosting staff morale. Information Gold Mine was written with the hope that the stories of these nonprofit will inspire more organizations to use program evaluation, as well as other forms of applied research, to accomplish tasks that will increase their strength and their impacts.
Описание: The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results
Описание: This textbook discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence elaborates upon the interface of total quality (TQ) with a wide spectrum of activities such as designing, purchasing, manufacturing, process control, systems installation and maintenance, and service delivery. It broadly covers the core concepts, tools, techniques and cross-functional linkages of TQM with other operational domains. The book also demonstrates how quality management systems (QMS) should be effectively integrated with factors related to the environment, safety and maintenance to ensure business continuity, sustainability and social accountability. Besides catering to the needs of students of management and engineering in South Asia, the book would also be useful for corporate practitioners and TQM professionals. Key Features • Detailed coverage of the management of planning, designing, controlling and improving quality in products and services • Industry insights to TQM practices and implementation spread throughout the chapters in the form of snapshots • Dedicated chapters on the Six Sigma approach to quality and toolkit for TQM
Автор: Rose Dexter Название: Total Quality Management for Organizational Excellence ISBN: 163240897X ISBN-13(EAN): 9781632408976 Издательство: Неизвестно Рейтинг: Цена: 22522.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Total quality management (TQM) is a framework of organization-wide efforts aimed at the installation and development of a climate in which employees consistently improve their performance. The fundamental tools and techniques of quality control lay the foundations of this discipline. All departments including production, sales and marketing, engineering and design, accounting and finance, etc. are involved in this process. It is achieved by management of quality through training, staffing, funding and goal setting. Total quality management if executed in an effective manner can be instrumental in achieving organizational excellence and creating a brand in the market. This book provides comprehensive insights into the field of total quality management. It elucidates new techniques and applications in a multidisciplinary manner. This book is an essential guide for both academicians and those who wish to pursue this discipline further.
Описание: Company and operational performance is always a topic of concern for corporations as they seek to provide quality products and services to their customer base. The Peak Performance Model discussed in this book is introduced to aid companies in identifying ways to improve company performance that can be sustained.
Название: Leading Pharmaceutical Operational Excellence ISBN: 3642351603 ISBN-13(EAN): 9783642351600 Издательство: Springer Рейтинг: Цена: 23757.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book presents leading practices for managing operational excellence throughout the pharmaceutical industry. It combines theoretical backgrounds and practical insights to offer a complete perspective on the industry as well as leadership models.
Автор: Oakland Название: Total Quality Management and Operational Excellence ISBN: 1138673412 ISBN-13(EAN): 9781138673410 Издательство: Taylor&Francis Рейтинг: Цена: 7195.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you`ve learned to your practices and achieve sustainable competitive advantage.
Автор: Oakland Название: Total Quality Management and Operational Excellence ISBN: 1138673404 ISBN-13(EAN): 9781138673403 Издательство: Taylor&Francis Рейтинг: Цена: 21437.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you`ve learned to your practices and achieve sustainable competitive advantage.
Автор: Imke Rhoden Название: Space and Time in German Innovative Activity ISBN: 3658285990 ISBN-13(EAN): 9783658285999 Издательство: Springer Рейтинг: Цена: 6986.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Three analyses show regional and temporal behavior and determinants of innovation activity in Germany in the timeframe 2000-2016. Techniques as kernel density estimation and geoadditive modeling allow gaining insights into the allocation of innovation economics. On the geographical level of administrative districts innovation and its theory-based determining factors are connected. Estimation methods also add to the explanatory content of the models, partly assisted by the usage of Bayesian prior knowledge. The results allow explicit economic and political consequences and offer possibilities for detailed support of innovation and economic growth. The reflection of the estimated effects back onto regions can increase understanding of the spatial characteristics of innovation.
The Author:
Imke Rhoden is research assistant at the chair of Economic Policy 3 at the Ruhr-Universit?t Bochum. Their scientific focus is directed at spatial modeling of innovation and economic growth and applications for economic policy.
Описание: Discusses actionable methodologies needed to generate creative ideas, including deciding on which ones to pursue; on how to justify projects financially; on how to manage the development projects for innovative services; and on how to reach out to customers and offer them superior service support.
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