Описание: Cisco ASA for Accidental Administrators is a major update to the previous Accidental Administrator ASA book. This new edition is packed with 48 easy-to-follow hands-on exercises to help you build a working firewall configuration from scratch. Based on software version 9.x, it continues as the most straight-forward approach to learning how to configure the Cisco ASA Security Appliance, filled with practical tips and secrets learned from years of teaching and consulting on the ASA. There is no time wasted on boring theory. The essentials are covered in chapters on installing, backups and restores, remote administration, VPNs, DMZs, usernames, transparent mode, static NAT, port address translation, access lists, DHCP, password recovery, logon banners, AAA (authentication, authorization and accounting), filtering content and more. Inside this concise, step-by-step guide, you'll find: **How to backup and restore software images and configurations **How to configure different types of VPNs, including AAA authentication **The secrets to successfully building and implementing access-lists All this information is presented in a straight-forward style that you can understand and use right away. The idea is for you to be able to sit down with your ASA and build a working configuration in a matter of minutes. Of course, some of the more advanced configs may take a little longer, but even so, you'll be able to "get it done" in a minimal amount of time
Автор: Crawley Dave, Callen Liz Название: Reading, Rhyming, and `Rithmetic ISBN: 1590785657 ISBN-13(EAN): 9781590785652 Издательство: Random House (USA) Цена: 1651.00 р. Наличие на складе: Нет в наличии.
Описание: Another zany day at school. Judy is caught kissing Justin. Vanessa is eating paste.
Mrs. Reilly, a teacher, turns into a ghoul from the dark side of the moon. And Ollie, the classroom mascot, who happens to be a seven-foot-long snake, is chasing Principal Poole.
In other words, it's a day at school as imagined by Dave Crawley, author of the popular Cat Poems and Dog Poems. With lively illustrations by Liz Callen, this comical collection examines everything from taking tests, coming up with ever more original excuses for not doing homework, and the shock of seeing a teacher on a Saturday, buying groceries like an actual human being.
Newly expanded edition. A real-world, plain-language how-to guide for delivering amazing customer service to customers and end-users.
Now in its third edition, The Compassionate Geek is the definitive guide for delivering amazing customer service to customers and end-users. Filled with practical tips, best practices and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Each chapter contains a reflection and discussion section to help improve customer service skills. Inside are lots of personal stories and examples of mistakes made and lessons learned in addition to an entire chapter on overcoming personal and professional obstacles. All of the information is presented in a straightforward style that can be understood and used right away. There's nothing foo-foo, just down-to-earth tips and technical support best practices learned from years of working with technical staff and demanding customers and end-users.
Here's what you'll find:
The four intrinsic qualities of great customer service providers
Customer service tips on how to say no without alienating your customer or end user
Best practices for communicating with email, including examples
Best practices for communicating using chat and texting
Ten tips for being a good listener
Two practical ways to keep your emotions in check using emotional intelligence (eq) techniques
A six-step flow chart for handling customer and end user calls
Customer service skills to use when the customer or end user is wrong
How to work with the different generations in the workplace
Motivational stories of human triumph with reflection and discussion questions
Techniques for overcoming personal and professional obstacles
All of the information is presented in a straightforward style that you can understand and use right away. There's nothing "foo-foo," just down-to-earth tips and technical support best practices learned from years of working with technical staff and demanding customers and end users.
Note: There is a newer version of this book available. Please look up ISBN 978-0983660736.
A real-world, plain-language how-to guide for delivering amazing customer service to end-users.
Now in its second edition, The Compassionate Geek was written by tech people for tech people. There are no frills, just best practices and ideas that actually work Filled with practical tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results.
Here's what you'll find:
Best practices for communicating with email, including examples
The four intrinsic qualities of great service providers
Best practices for communicating using chat and texting
Ten tips for being a good listener
Two practical ways to keep your emotions in check
A flow chart for handling user calls
What to do when the user is wrong
How to work with the different generations in the workplace
All of the information is presented in a straightforward style that you can understand and use right away. There's nothing "foo-foo", just down-to-earth tips and best practices learned from years of working with IT pros and end-users.
Автор: Crawley Don R Название: Cisco Asa Security Appliance Hands-On Training for Accidenta ISBN: 0983660786 ISBN-13(EAN): 9780983660781 Издательство: Неизвестно Рейтинг: Цена: 3449.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Open Agile Architecture, a standard of The Open Group, offers an approach to architect at scale with agility. It provides guidance and best practices for Enterprise Architects seeking to transition into Agile and Digital contexts. Empowering an Enterprise to Succeed with its Digital-Agile TransformationAgile teams drive the enterprise`s Digital Transformation by inventing new business models, delivering superior customer experiences, developing digital products, and architecting highly-automated operating systems.The Open Agile Architecture Standard was designed keeping the needs of all business stakeholders in mind:¢ Business Leaders - to drive the enterprise`s Digital and Agile change journey¢ Enterprise Architects - to extend their scope of influence in an Agile at scale world¢ Product Managers - to help transform customer experience, innovate products, and generate growth¢ Product Owners - to accelerate their transformation from managing feature backlogs to steering value delivery¢ Operations Managers - to enable them to leverage Lean and automation to generate sustainable competitive advantages¢ Software Engineers - to leverage the power of digital technologies to co-innovate with the businessThe more Agile the enterprise, the faster the learning cycles, and faster learning cycles translate to shorter time-to-market resulting in more agility. By adopting an Open Agile Architecture approach, your organization can capitalize on this accelerated learning cycle, meaning your Agile and Digital capabilities continuously and simultaneously co-create one another.
Автор: Crawley Connie Goyette Название: Say, Say, Oh Playmate ISBN: 1733853790 ISBN-13(EAN): 9781733853798 Издательство: Неизвестно Рейтинг: Цена: 2780.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Say, say, oh playmate, come out and play with me. And bring your dollies three. Climb up my apple tree.... The timeless playground song of apple trees, rain barrels, cellar doors, and enduring friendship is brought to life in beautiful watercolor illustrations by award-winning author/illustrator team Connie Goyette Crawley and Lilith Valebali.
Автор: Crawley-Boevey Mateo Название: Father Mateo Speaks To Priests On Priestly Perfection ISBN: 1258167581 ISBN-13(EAN): 9781258167585 Издательство: Неизвестно Цена: 6060.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Ashon T. Crawley Название: The Lonely Letters ISBN: 1478007761 ISBN-13(EAN): 9781478007760 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 12910.00 р. Наличие на складе: Нет в наличии.
Описание: In The Lonely Letters, A tells Moth: “Writing about and thinking with joy is what sustains me, daily. It nourishes me. I do not write about joy primarily because I always have it. I write about joy, Black joy, because I want to generate it, I want it to emerge, I want to participate in its constant unfolding.” But alongside joy, A admits to Moth, come loneliness, exclusion, and unfulfilled desire. The Lonely Letters is an epistolary blackqueer critique of the normative world in which Ashon T. Crawley—writing as A—meditates on the interrelation of blackqueer life, sounds of the Black church, theology, mysticism, and love. Throughout his letters, A explores blackness and queerness in the musical and embodied experience of Blackpentecostal spaces and the potential for platonic and erotic connection in a world that conspires against blackqueer life. Both a rigorous study and a performance, The Lonely Letters gestures toward understanding the capacity for what we study to work on us, to transform us, and to change how we inhabit the world.
Автор: Ranganathan, Romesh Название: Straight outta crawley ISBN: 0552173703 ISBN-13(EAN): 9780552173704 Издательство: Random House - Penguin Рейтинг: Цена: 1451.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: THE SUNDAY TIMES BESTSELLER ____________
Straight Outta Crawley is the hilarious and irreverent autobiography from comedian Romesh Ranganathan.
At the age of 9, Romesh Ranganathan delivered his first ever stand-up set at a Pontin's holiday camp talent competition, smashing the other competitor, a young girl playing the kazoo.
The gig went so well that Romesh retired his comic genius for twenty-two years, hiding behind the guise of a maths teacher, before finally revealing himself again (no, not like that) at the tender age of 31. In 2010, Ranganathan staged his epic comeback gig to an almost silent room, and has since gone on to earn his place as the most in-demand overweight vegan Sri Lankan comedian in Britain.
Now, for the first time, he tells the full story of how he got here. From the delights of Sri Lankan hospitality to his struggles as a child, teacher and now parent, to his adolescent flirtation with a rap career and his attempts to make it in comedy, Straight Outta Crawley is Ranganathan's hilarious and irreverent autobiography.
Your easy-to-follow step-by-step guide to configuring a Cisco router from the ground up
The Accidental Administratortm Cisco Router Step-by-Step Configuration Guide is packed with more than 30 easy-to-follow interactive exercises, loads of screen captures, and lots of step-by-step examples to help you build a working router from scratch. Easily the most straightforward approach to learning how to configure a Cisco router, this book is filled with practical tips and secrets learned from years of Don s teaching and consulting on Cisco network devices.
As a bonus, you won t waste your time on boring theory. All the essentials are covered in chapters on installing, backups and restores, and TCP/IP. You ll learn the nitty-gritty on subnetting, remote administration, routing protocols, static routing, access-control lists, site-to-site VPNs, network address translation (NAT), DHCP, password recovery, and security. There s even an entire chapter on the new Internet Protocol version 6 (IPv6).
Here's just some of what you'll find:
How to configure and manage access lists
How to set up a site-to-site VPN
How to implement IPv6
All the information is presented in a straightforward style that you can understand and use right away. With The Accidental Administrator: Cisco Router Step-by-Step Configuration Guide you ll be able to sit down with your routers and build a working configuration in a matter of minutes. Of course, some of the more advanced configs may take a little longer, but even so, you'll be able to "get 'er done" in a minimal amount of time
In addition, there are supporting videos and a supporting webpage to provide even more help and updated information.
ООО "Логосфера " Тел:+7(495) 980-12-10 www.logobook.ru
