Behavioral Public Performance: How People Make Sense of Government Metrics, Oliver James, Asmus Leth Olsen, Donald Moynihan, G
Автор: Elaine Lasda Название: The New Metrics: Practical Assessment of Research Impact ISBN: 1789732700 ISBN-13(EAN): 9781789732702 Издательство: Emerald Рейтинг: Цена: 13821.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: New methods in bibliometrics and alternative metrics provide us with information about research impact at both increasingly granular and global levels. Here, editor Elaine Lasda and a cast of expert contributors present a variety of case studies that demonstrate the practical utilization of these new scholarly metrics.
Автор: Martin Klubeck Название: Success Metrics ISBN: 1484225856 ISBN-13(EAN): 9781484225851 Издательство: Springer Рейтинг: Цена: 4611.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Learn how to measure success at the individual and organizational levels. By measuring success in multiple dimensions using multivariate methods you will be able to determine what works and what doesn't. The key is to measure and promote progress in terms of organizational vision, mission, and overarching goals. Business leaders too often succumb to the working assumption that they only have to show shareholders and boards of trustees that they are turning a profit--the higher the profit, the more successful their stewardship of the company. Wrong To truly thrive and endure, all organizations--corporate, government, small, large, nonprofit, or startup--need to define and pursue the underlying purpose for their existence. To measure success, leaders today are missing a key meta-analytic in their toolbox. In this book, metrics consultant Martin Klubeck provides it to them. Success Metrics steps you through the process of identifying and combining the right measures to gauge, narrate, and guide your organization's progress toward true success. All organizations have a common goal to be successful. All leaders want to make data-informed decisions and use measures to improve processes, communicate progress, and gain support. The problem is that proxy or partial measures don't measure overall success and can be misleading. They measure performance parameters, progress on a specific task, customer feedback, and other piecemeal indices--which taken separately fail to describe an organization's progress toward overall success.
The author's integrated measures of success can be used to communicate organizational progress to stakeholders, shareholders, boards of trustees, corporate leaders, the workforce, and the customer base and thereby galvanize broad commitment to organizational success. Klubeck shows how his principles and methods of measuring overall success can be applied at all levels: individual, team, group, department, division, and organization.
What You Will Learn:
Understand why you should measure success instead of performance
Understand what to measure and what not to measure
Integrate the measures of success to tell a complete story
Share measures of success with different audiences
Who This Book Is For Organizational leaders at all levels from the executive suite to middle management, analysts and consultants who are tasked with designing metrics programs for organizations, individuals interested in adapting the author's framework to measure overall personal success in multiple dimensions
Описание: The authors have implemented their ideas in-house, growing their company from $3 billion five years ago to $7 billion today. Peter Senge has written the foreword.
Описание: In Reinventing Diversity, one of America`s leading diversity experts explains why most diversity programs fail and how we can make them work. In this inspiring guide, Howard Ross, uses interviews, personal stories, statistics, and case studies to show that there is no quick fix, no easy answer. Acceptance needs to become part of the culture of a company, not just a mandated attitude.
Название: Leadership and Change in Public Sector Organizations ISBN: 1138630624 ISBN-13(EAN): 9781138630628 Издательство: Taylor&Francis Рейтинг: Цена: 24499.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Successful change in the public sector can be supported or hindered by political and administrative leadership, individual and group motivation, and the public's perception of the effectiveness of public officials and government structures. But do the very characteristics of public sector organizations present obstacles to successful transformative change? This book assesses the current state of the literature on leadership and change in government and public policy, and introduces the reader to innovative new ways to demonstrate leadership in times of change.
Contributions from accomplished scholars in the field cover the traditional public administration areas of performance and management, as well as the diversity of issues that surround public leadership and change, both domestic and global. Chapters on public sector innovation, performance leadership, governance networks, complexity in disaster management, change initiatives in educational systems and local government, citizen advisory bodies, and gender and race equality, to name but a few, provide important case studies throughout the volume. Leadership and Change in Public SectorOrganizations will be required reading for upper level undergraduate and graduate courses in public administration/management, leadership, and public policy analysis.
Автор: Menzel Название: Ethics Management for Public and Nonprofit Managers ISBN: 1138190160 ISBN-13(EAN): 9781138190160 Издательство: Taylor&Francis Рейтинг: Цена: 7654.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
This practical book is dedicated to building ethical organizations. It has been written for college students preparing for careers in public service as well as for elected and appointed officials, administrators, and career public servants in the United States and elsewhere. Concise and comprehensive, Ethics Management for Public and Nonprofit Managers takes a managerial ethics approach to building and leading ethical public organizations. It includes:
a discussion of the U.S. constitutional and administrative environment in which officials carry out their duties;
descriptions and assessments of the tools available to elected and appointed officials who are committed to building ethical organizations;
an overview of legislative and administrative measures taken by Congress, presidents, the judiciary, and the fifty states to foster ethical governance;
unique coverage of ethics management around the world, with a focus on the US, Europe, and Asia; and
hands-on skill-building exercises with active learning opportunities that conclude each chapter.
This third edition includes a new chapter on 'achieving ethical competence, ' exploring a wide range of ethical issues that confront public and nonprofit managers in their efforts to lead and build organizations of integrity. Examples and cases from both the public and the nonprofit sectors are incorporated throughout the third edition so that the book acts as a kind of 'field guide' for ethical behavior, with descriptions and assessments of the tools available to elected and appointed officials at every level. Accompanying the third edition text is a series of exercises that build ethical competence skills, asking the reader to judge the ethical competence of key actors in cases drawn from recent headlines.
Автор: Saks Mike Название: Professions, State and the Market ISBN: 0415674387 ISBN-13(EAN): 9780415674386 Издательство: Taylor&Francis Рейтинг: Цена: 22968.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book enhances our understanding of the links between professions, the state and the market - and their implications for the public in terms of professional practice. This will be of interest to scholars, researchers and students of Management, Public Policy and Health Care Management.
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