What`s Your AI Strategy?: The Forbes Ignite Guide to Customer-Centric Artificial Intelligence, Thompson Will, Cacal Nicole
Автор: Sathit Parniangtong Название: Competitive Advantage of Customer Centricity ISBN: 9811351384 ISBN-13(EAN): 9789811351389 Издательство: Springer Рейтинг: Цена: 11179.00 р. Наличие на складе: Поставка под заказ.
Описание: This book presents strategies that put the customer at the center of an enterprise. It broadens the definition of customer value beyond tangible benefits and price to include both tangible and intangible benefits and total ownership costs, while embracing a variety of unique customer needs.
Christy Lamagna's expertise lies in turning events into powerful sales tools that drive business value. In this book, she clearly and definitively demonstrates how companies seeking a competitive edge can follow the "Discovery Process" and embrace strategic event planning. Dramatically transform your meetings to deliver quantifiable ROI and influence what your target audiences feel, think, say and do.
Christy has been featured in Forbes, Fast Company and Entrepreneur and is a sought-after speaker, facilitator, and coach across multiple industries. Her war stories are sometimes laugh-out-loud funny, but the lessons she draws from them are transformative.
This book is a must read for event professionals, CMOs, sales or procurement executives--for anyone with bottom-line accountability. You'll gain the valuable insight you need to create a powerful paradigm shift within your organization.
Описание: New digital technologies are changing the way organizations are designed and work is done. Companies that have seized this opportunity are finding that they can speed up innovation, enhance collaboration across boundaries, and enable greater commitment and creativity. This totally new approach for digitally-enabled collaboration doesn’t stop at the edge of an organization’s boundary but extends beyond it in space and time. We refer to these new ways of organizing as “braids” - an intertwined network of contributors with different capabilities, not controlled or managed by a formal hierarchy, who work together to invent ways to accomplish a common purpose in line with organization’s mission and strategy. Braids allow significant advantages over traditional, hierarchical, mechanistic and bounded ways of organizing. These include access to knowledge and capabilities that are key to achieving breakthrough levels of performance; improved coordination among individuals and groups performing interdependent tasks; increased organizational agility; enhanced knowledge-processing as experts contribute more directly to the most important technical and strategic decisions; and greater motivation, as people team together to leverage their capabilities to innovate and accelerate performance. Learning from the trailblazing experimentation of companies like Airbus, Procter & Gamble, Red Hat, and Dassault Systèmes, this book outlines how to approach designing braided organizations for a variety of purposes, such as enhancing open innovation or enabling greater supply chain adaptability in order to respond to changing customer demands. In the past, human limitations have restricted the ways we organize companies for growth. Today, there’s no excuse for allowing the organizational chart as it’s currently drawn to constrain possibilities for improved performance and innovation.
Описание: New digital technologies are changing the way organizations are designed and work is done. Companies that have seized this opportunity are finding that they can speed up innovation, enhance collaboration across boundaries, and enable greater commitment and creativity. This totally new approach for digitally-enabled collaboration doesn’t stop at the edge of an organization’s boundary but extends beyond it in space and time. We refer to these new ways of organizing as “braids” - an intertwined network of contributors with different capabilities, not controlled or managed by a formal hierarchy, who work together to invent ways to accomplish a common purpose in line with organization’s mission and strategy. Braids allow significant advantages over traditional, hierarchical, mechanistic and bounded ways of organizing. These include access to knowledge and capabilities that are key to achieving breakthrough levels of performance; improved coordination among individuals and groups performing interdependent tasks; increased organizational agility; enhanced knowledge-processing as experts contribute more directly to the most important technical and strategic decisions; and greater motivation, as people team together to leverage their capabilities to innovate and accelerate performance. Learning from the trailblazing experimentation of companies like Airbus, Procter & Gamble, Red Hat, and Dassault Systèmes, this book outlines how to approach designing braided organizations for a variety of purposes, such as enhancing open innovation or enabling greater supply chain adaptability in order to respond to changing customer demands. In the past, human limitations have restricted the ways we organize companies for growth. Today, there’s no excuse for allowing the organizational chart as it’s currently drawn to constrain possibilities for improved performance and innovation.
Описание: In Fast-Track Your Business, author Laura Patterson offers step-by-step guidance for acquiring customer insights, creating customer-centric outcomes, and developing strategies and measurable executable plans.
Human expectations have changed. Technology and sleek branding aren't enough; your organization needs a soul. Speeches and trending hashtags aren't enough; we need to change our communities. How? By learning to become Human-Centric as a person, as a professional, and as a modern-day citizen. Come on this journey to discover how to be human-centric and thrive in this world. The future is human. Are you ready?
A visionary and inspiring leader focused on merging human engagement and diversity and inclusion with positive business outcomes and growth, Kimberly Weisensee Brown is the founder and CEO of both Centrally Human and TecHive.
She is a globally-renowned creator and expert on human-centric and inclusive innovation frameworks. She believes the success of our future lies in empowering our humans.
Kimberly is a highly accomplished growth executive and nationally-renowned speaker with more than 15 years of proven success. She has a background with companies such as Conde Nast, GE, Acxiom, Hyatt, 1871, Publicis, WPP, REI, American Medical Association, Tribune Corporation and more.
She is a trained peer mediator and certified executive life coach. She was editor-in-chief of the feminist magazine at Northwestern University. As trained journalist and digital marketing executive, she has proven ability to communicate powerful stories and connect people and ideas to measurable outcomes.
Kimberly received her B.S. and M.S. from Northwestern University Medill School of Journalism. She has published works on mental health, youth experience, intersectionality, bias in data and marketing, and inclusive innovation and entrepreneurship. She is active with the Luminarts Foundation, 1871, Women Business Development Center, and the Illinois Chamber of Commerce, Executive Club of Chicago and Union League Club of Chicago. She is a faculty member at Lake Forest Graduate School of Management, Loyola University, and Roosevelt University.
Описание: This book highlights the latest research on sub-supplier management while also discussing its current state and related managerial challenges.
Описание: Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today`s most successful companies.
Автор: Zenoff David Название: Soul of the Organization: How to Ignite Employee Engagement ISBN: 143024965X ISBN-13(EAN): 9781430249658 Издательство: Springer Рейтинг: Цена: 2648.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Given the opportunity to describe Apple as a company in just a word or two, most would respond with adjectives like: Innovative. Design-conscious. Iconic. Some would probably even say: Secretive. But here's another: Soulful. Yes, Apple has a soul, and it is not alone in that respect. A select few organizations can similarly be said to exhibit similar qualities of soulthat inspire passion in their employees and set them on the path to high levels of sustained organizational performance.But, given that most organizations are plagued by low levels of employee engagement and lackluster organizational performance, how do high-performing organizations do it? How do they ignite and sustain employee engagement and boost individual and overall organizational productivity?That is exactly the question that organizational expert David B. Zenoff sets out to answer inThe Soul of the Organization.
Based on the author's extensive experience consulting to and observing some of the best-known organizations in the world, The Soul of the Organization(www.souloftheorganization.com) journeys into eleven high-performing organizations operating in both the for-profit and not-for-profit worlds to determine the underlying elements of soul that foster strong employee engagement at all levels. What Zenoff finds in his inquiry is that organizations as different as home goods retailer Williams-Sonoma and not-for-profit group Larkin Street Youth Services all share in common five key elements of soul that, taken together, are powerful forces for fostering employee engagement, satisfaction, and meaning. And he doesn't stop once he has identified the five core elements of an organization's soul. Instead, he goes on to offer both a conceptual framework and a practical primer on how to leverage these key ingredients to create, sustain, and nourish a soul in your organization.
Organizations of all stripes and in all industries and domains have great difficulty motivating their workforces to demonstrate a strong commitment to giving their all in the workplace. As a result, these organizations' overall productivity and growth are compromised, and their employees cannot find meaning or satisfaction in their work. If your organization struggles with sub-par employee loyalty, commitment, and drive, you will find the guidance you need in The Soul of the Organization, a guide to infusing into your workplace that "special something" that engages employees, drives their productivity, and taps into their collective well of potential so that your organization can make its mark on the world.
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