You, the Leader (HBR Women at Work Series), Harvard Business Review
Автор: Review Harvard Business Название: Dealing with Difficult People (HBR Emotional Intelligence Series) ISBN: 1633696081 ISBN-13(EAN): 9781633696082 Издательство: NBN International Рейтинг: Цена: 2031.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Learn how to deal with difficult colleagues and clients.
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?
This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
Books in this series are based on the work of experts including:
Daniel Goleman
Tony Schwartz
Nick Morgan
Daniel Gilbert
This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries.
HOW TO BE HUMAN AT WORK.
The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Описание: The one primer you need to launch, lead, and sponsor successful projects. We're now living in the project economy. The number of projects initiated in all sectors has skyrocketed, and project management skills have become essential for every leader and manager.
Still, project failure rates remain extremely high. Why? Leaders oversee too many projects and have too little visibility into them. Project managers struggle to translate their hands-on, technical knowledge up to senior management.
The result? Worthy projects are starved of time and resources and fail to deliver benefits, while too much investment goes into the wrong projects. To compete in the project economy, you need to close this gap. The HBR Project Management Handbook shows you how.
In this comprehensive guide, project management expert Antonio Nieto-Rodriguez presents a new and simple framework that will increase any project's likelihood of success. Packed with case studies from many industries worldwide, it will teach you how to manage your organization's projects, strategic programs, and agile initiatives more effectively and push the best ones ahead to completion. Timeless yet forward-looking, this book will help you win in the project-driven world.
In the HBR Project Management Handbook you'll find:Everything you need to know about project management in practical, nontechnical languageA definitive taxonomy of project types, from product launches to digital transformations to megaprojectsA road map for becoming an effective project leader and executive sponsorA new, simple, and universal project framework, the Project Canvas, that breaks down any project into essential building blocks that can be easily understood by all project stakeholdersOriginal concepts and exclusive case studies from public- and private-sector organizations worldwideYou'll learn:A common language for project managers and executives to run successful projects across your organizationWhen to use agile, traditional, or hybrid methods in your projectsThe twelve principles of successful projects, including purpose, agility, and a focus on outcomesTechniques for selecting and advancing the best projects and managing a strategic and balanced project portfolioHow today's projects will help address some of the most pressing global trends, including automation, sustainability, diversity, and crisis managementWhy project management needed to be reinvented and what the future holdsHBR Handbooks provide ambitious professionals with the frameworks, advice, and tools they need to excel in their careers. With step-by-step guidance, time-honed best practices, and real-life stories, each comprehensive volume helps you to stand out from the pack—whatever your role.
Автор: Harvard Business Review Porter, Michael E. Christe Название: Hbr at 100 ISBN: 1647823412 ISBN-13(EAN): 9781647823412 Издательство: Неизвестно Рейтинг: Цена: 4828.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Turning complex financial instruments such as cryptocurrency into eminently readable stories, Leng Hoe Lon, the author of Decrypted, is back with Deflated. In his second book, he lays bare the labyrinth of events that led to the manic and the tumultuous fall of cryptocurrencies in December 2018. Moving from Wall Street to Singapore, Hoe Lon tells the story of the great boom and bust in an authoritative and entertaining narrative. Featuring iconic figures of the financial era, he ties together all of the characters and offers a heart-to-heart discussion on how they have fallen and fought their way back up. Most importantly, he shares how one can fight back from deflation,
"To be somebody, you must last." - Ruth Gordon, American actress The Author: Leng Hoe Lon, CFA serves as Executive Advisor of Kyber Network (www.kyber.network), a decentralised cryptocurrency exchange powered by Ethereum smart contracts and is also an angel investor of Digix Global (https://digix.global), a company that aims to tokenise physical assets and make them fungible on the Ethereum blockchain in order to increase the pool of liquidity in a decentralised marketplace. Before this, he was CEO of machine-learning start-up Shentilium Technologies, and co-founder of trading and mentoring firm TrackRecord Asia. Hoe Lon has two decades of financial trading career including stints as CEO of Tudor Capital Singapore and Managing Director of Goldman Sachs. He holds a Bachelor`s Degree in accounting and finance at the University of Warwick, England.
We've outsourced too much of our thinking. How do we get it back?
At the height of the 2014 Ebola epidemic, a man who had recently returned from West Africa with a fever and severe abdominal pain entered a hospital in Dallas--and was sent home. Even after healthcare workers learned their patient had come from Liberia, ground zero of the Ebola hot zone, not one of those treating him considered the deadly virus as a possible cause of his condition. Shortly after the man died, one of the nurses who had treated him sought clearance from the Centers for Disease Control to board a commercial flight. She reported a fever of 99.5 degrees, but because the protocol restricted travel at 100.4 degrees or higher, she was cleared. She was later confirmed to be infected with Ebola. A public health disaster akin to the one depicted in the movie Contagion was averted, but only by sheer luck.
How could this happen? As Harvard lecturer and global trend watcher Vikram Mansharamani shows in this eye-opening and perspective-shifting book, our complex, data-flooded world has made us ever more reliant on experts, protocols, and technology. We've stopped thinking for ourselves. (Have you ever followed your GPS device to a deserted parking lot?) With stark and compelling examples drawn from business, sports, and everyday life, the author illustrates how in a very real sense we have outsourced too much of our thinking, relinquishing our autonomy.
Of course, experts, protocols, and computer-based systems are essential to helping us make informed decisions. What we need is a new approach for integrating these information sources more effectively, harnessing the value they provide without undermining our own autonomy. The author provides principles and techniques for doing just that, empowering readers with a more critical and nuanced approach to making decisions.
Think for Yourself is an indispensable guide for those looking to restore self-reliant thinking in a data-driven and technology-dependent yet overwhelmingly uncertain world.
Love has been driven out of our workplaces. How do we get it back in?
We're in the middle of an epidemic of stress and anxiety. A global pandemic has wreaked havoc on our lives. Average life expectancy in the United States is down. At work, less than 16 percent of us are fully engaged. In many high-stress jobs, such as distribution centers, emergency room nursing, and teaching, incidences of PTSD are higher than for soldiers returning from war zones.
We're getting something terribly wrong. We've designed the love out of our workplaces, and our schools too, so that they fail utterly to provide for or capitalize on one of our most basic human needs: our need for love.
As Marcus Buckingham shows in this eye-opening, uplifting book, love is an energy, and like all forms of energy, it must flow. It demands expression—and that expression is "work." Whether in our professional accomplishments, our relationships, or our response to all the many slings and arrows of life, we know that none of this work will be our best unless it is made with love. There's no learning without love, no innovation, no service, no sustainable growth. Love and work are inextricable.
Buckingham first starkly highlights the contours of our loveless work lives and explains how we got here. Next, he relates how we all develop best in response to other human beings. What does a great work relationship look like when the other person is cued to your loves? What does a great team look like when each member is primed to be a mirror, an amplifier, of the loves of another? Finally, he shows how you can weave love back into the world of work as a force for good, how you can use your daily life routines to pinpoint your specific loves, and how you can make this a discipline for the rest of your life.
Today, too often, love comes last at work, and we are living the painful consequences of this. Love + Work powerfully shows why love must come first—and how we can make this happen.
It's no secret that we're pushed to the limit. Today's professionals feel rushed, overwhelmed, and perennially behind. So we keep our heads down, focused on the next thing, and the next, without a moment to breathe.
How can we break out of this endless cycle and create the kind of interesting, meaningful lives we all seek?
Just as CEOs who optimize for quarterly profits often fail to make the strategic investments necessary for long-term growth, the same is true in our own personal and professional lives. We need to reorient ourselves to see the big picture so we can tap into the power of small changes that, made today, will have an enormous and disproportionate impact on our future success. We need to start playing The Long Game.
As top business thinker and Duke University professor Dorie Clark explains, we all know intellectually that lasting success takes persistence and effort. And yet so much of the relentless pressure in our culture pushes us toward doing what's easy, what's guaranteed, or what looks glamorous in the moment. In The Long Game, she argues for a different path. It's about doing small things over time to achieve our goals--and being willing to keep at them, even when they seem pointless, boring, or hard.
In The Long Game, Clark shares unique principles and frameworks you can apply to your specific situation, as well as vivid stories from her own career and other professionals' experiences. Everyone is allotted the same twenty-four hours--but with the right strategies, you can leverage those hours in more efficient and powerful ways than you ever imagined. It's never an overnight process, but the long-term payoff is immense: to finally break out of the frenetic day-to-day routine and transform your life and your career.
Автор: Hougaard Rasmus, Carter Jacqueline Название: Compassionate Leadership: How to Do Hard Things in a Human Way ISBN: 1647820731 ISBN-13(EAN): 9781647820732 Издательство: INGRAM PUBLISHER SERVICES UK Рейтинг: Цена: 4138.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Leadership is hard. But how do you balance compassion for your people with effectiveness in getting the job done?
A global pandemic, Depression-level unemployment, civil and political unrest. From New York to Barcelona to Hong Kong, it feels as if the world as we know it is faltering. Economies are unwinding; jobs are disappearing. Through it all, our spirit is being tested. Now more than ever, it's imperative for leaders to demonstrate compassion.
Compassion is the quality of having positive intentions and real concern for others. Compassion in leadership creates stronger connections between people. It improves collaboration, raises levels of trust, and enhances loyalty. In addition, studies find that compassionate leaders are perceived as stronger and more competent.
But, as founder and Managing Director of Potential Project Rasmus Hougaard and his longtime coauthor Jacqueline Carter show in this powerful, practical book, most leaders and experts overlook a key aspect of compassionate leadership: compassion on its own is not enough. You must always balance caring for your people with leadership wisdom: effectiveness in getting things done. These two elements—wisdom and compassion—are forever in tension with each other, and every leader has experienced times when they erred too much on one side or the other, with costly consequences.
Being an effective leader often requires giving tough feedback, making hard decisions that disappoint people, and, in some cases, laying people off. Showing compassion in leadership can't come at the expense of wisdom and effectiveness. You need both, and this book shows you how to strike the right balance.
With rich stories and examples based on data from fifteen thousand leaders in more than five thousand companies spanning nearly one hundred countries, as well as practical tools, assessments, and advice for leaders and managers at any level, Compassionate Leadership is your indispensable guide to doing the hard work of leadership in a human way.
Автор: Johnson, Whitney Название: Smart Growth: How to Grow Your People to Grow Your Company ISBN: 1647821150 ISBN-13(EAN): 9781647821159 Издательство: Неизвестно Рейтинг: Цена: 4138.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Learn. Leap. Repeat.
Growth is the goal. Helping people develop their potential—enabling them to articulate and become the self they want to be, are capable of being, and that best serves them and others in the short and long term—is what we as individuals and leaders strive toward.
But how do we grow? It turns out it happens in a predictable way, which means we can understand where we are in our growth and chart a way forward. In this compact, complete guide, Whitney Johnson dives more deeply than ever into the S curve of growth and learning so that you can envision how growth happens and direct yourself and others in your organization to create a culture that fosters it.
The growth and learning journey comes in three phases: the Launch Point, the Sweet Spot, and the High End, and within each phase, individuals play roles that keep us moving up the curve toward our goals. Compelling examples of successful people will show you when and why growth is slow, how to keep going, what to do when growth and learning are almost too fast to keep up with, and how to leap from one growth journey to another.
As individuals grow, so do organizations and societies. Growth is learning put into action, ideally action that betters the world as we better ourselves and our small niches, both personal and professional, within it. Growth occurs when learning is internalized, when we try something new and invest the effort to move it from being something we do to something we are.
Автор: Detert Jim Название: Choosing Courage: The Everyday Guide to Being Brave at Work ISBN: 1647820081 ISBN-13(EAN): 9781647820084 Издательство: INGRAM PUBLISHER SERVICES UK Рейтинг: Цена: 4138.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
An inspirational, practical, and research-based guide for embracing risk and making a powerful impact at work.
Have you ever wanted to disagree with your boss in a meeting? Speak up about your company's lack of diversity or unequal pay practices? Make a tough decision that you know will be unpopular?
We all have opportunities to be courageous at work. But since courage requires risk—to our reputations, our social standing, and, in some cases, our jobs—we often fail to act, which leaves us feeling powerless and regretful for not doing what we know is right. There's a better way to work and live—and Choosing Courage provides the moral imperative and research-based tactics to help you make better use of your courageous instincts at work.
Doing for courage what Angela Duckworth has done for grit and Brene Brown for vulnerability, Jim Detert, the world's foremost expert on workplace courage, explains that courage isn't a character trait that only a few possess; it's a virtue developed through practice. And, with the right attitude and approach, you can learn to hone it like any other skill and incorporate it into your everyday life.
Full of stories of ordinary people who've acted courageously Choosing Courage will give you a fresh perspective on the power of voicing your authentic ideas and opinions. Whether you're looking to make a mark, stay true to your values, act with more integrity, or simply want to grow as a professional, this is the guide you need to achieve greater impact at work.
Автор: Francesca Gino Название: Speak Up, Speak Out (HBR Women at Work Series) ISBN: 164782222X ISBN-13(EAN): 9781647822224 Издательство: INGRAM PUBLISHER SERVICES UK Рейтинг: Цена: 2955.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Make yourself heard.
When women we admire such as Ruth Bader Ginsburg advised, "Speak the truth, even if your voice shakes" and Vice President Kamala Harris has to remind a room full of men, "I'm speaking," it can feel as though having our own voices heard at work is a lost cause. Whether we're confronting a colleague about an inappropriate comment or trying to avoid being talked over (again ) by a male colleague, we can find ways to have our voices heard at work.
Speak Up, Speak Out helps readers use their voices more effectively to raise issues large and small. From addressing sexual harassment to handling microagressions to breaking through subconscious gendered conversational patterns, you'll find research, advice, and practical tips to help you move forward.
This book will inspire you to:
Prepare for the most common scenarios you'll encounter
Address and redirect an inappropriate conversation
Step in when you witness questionable behavior
Break ingrained conversational habits like apologizing and complimenting
Deal with interrupters and overspeakers
Know when to engage—and how to respond
The HBR Women at Work series spotlights the real challenges and opportunities women experience throughout their careers. With interviews from the popular podcast of the same name and related articles, stories, and research, these books provide inspiration and advice for taking on topics at work like inequity, advancement, and building community. Featuring detailed discussion guides, this series will help you spark important conversations about where we're at and how to move forward.
Named to the shortlist for the 2021 Outstanding Works of Literature (OWL) Award in the Management & Culture Category
In this important and timely book, workplace well-being expert Jennifer Moss helps leaders and individuals prevent burnout and create healthier, happier, and more productive workplaces.
We tend to think of burnout as a problem we can solve with self-care: more yoga, better breathing techniques, and more resilience. But evidence is mounting that applying personal, Band-Aid solutions to an epic and rapidly evolving workplace phenomenon isn't enough--in fact, it's not even close. If we're going to solve this problem, organizations must take the lead in developing an antiburnout strategy that moves beyond apps, wellness programs, and perks.
In this eye-opening, paradigm-shifting, and practical guide, Jennifer Moss lays bare the real causes of burnout and how organizations can stop the chronic stress cycle that an alarming number of workers suffer through. The Burnout Epidemic explains:
What causes burnout--and what organizations can do to prevent it
Why traditional wellness initiatives fall short
How companies can build an antiburnout strategy based on prevention, not perks
How leaders can measure burnout in their own organizations
What leaders can do to develop a healthier culture that prioritizes resilience and curiosity
As the pandemic has shown, self-care is important, but it's not a cure-all for burnout. Employers need to do more. With fascinating research, new findings from the pandemic, and interviews with business leaders around the globe, The Burnout Epidemic offers readers insightful and actionable advice that will empower them to help themselves--and their employees--feel healthier and happier at work.
Автор: Harvard Business Review Название: Hbr`S 10 Must Reads On Emotional Intelligence ISBN: 1633690199 ISBN-13(EAN): 9781633690196 Издательство: Perseus Рейтинг: Цена: 3140.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: In his defining work on emotional intelligence, bestselling author Daniel Goleman found that it is twice as important as other competencies in determining outstanding leadership. If you read nothing else on emotional intelligence, read these 10 articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you boost your emotional skills--and your professional success.
This book will inspire you to: * Monitor and channel your moods and emotions * Make smart, empathetic people decisions * Manage conflict and regulate emotions within your team * React to tough situations with resilience * Better understand your strengths, weaknesses, needs, values, and goals * Develop emotional agility This collection of articles includes: "What Makes a Leader" by Daniel Goleman, "Primal Leadership: The Hidden Driver of Great Performance" by Daniel Goleman, Richard Boyatzis, and Annie McKee, "Why It's So Hard to Be Fair" by Joel Brockner, "Why Good Leaders Make Bad Decisions" by Andrew Campbell, Jo Whitehead, and Sydney Finkelstein, "Building the Emotional Intelligence of Groups" by Vanessa Urch Druskat and Steve B. Wolff, "The Price of Incivility: Lack of Respect Hurts Morale--and the Bottom Line" by Christine Porath and Christine Pearson, "How Resilience Works" by Diane Coutu, "Emotional Agility: How Effective Leaders Manage Their Negative Thoughts and Feelings" by Susan David and Christina Congleton, "Fear of Feedback" by Jay M. Jackman and Myra H.
Strober, and "The Young and the Clueless" by Kerry A. Bunker, Kathy E. Kram, and Sharon Ting.
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