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CX Trinity: Customers, Content, and Context: Musings and Observations on the Evolving Customer Experience, Porter Alan J.


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Автор: Porter Alan J.
Название:  CX Trinity: Customers, Content, and Context: Musings and Observations on the Evolving Customer Experience
ISBN: 9781937434748
Издательство: XML Press
Классификация:



ISBN-10: 1937434745
Обложка/Формат: Paperback
Страницы: 218
Вес: 0.26 кг.
Дата издания: 15.02.2021
Язык: English
Размер: 21.59 x 13.97 x 1.17 cm
Читательская аудитория: General (us: trade)
Подзаголовок: Customers, content, and context: musings and observations on the evolving customer experience
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Поставляется из: США
Описание:

CX Trinity explores three key facets of customer experience (CX): how we talk to customers, the content we provide to them, and the contexts in which they consume our content.


Any good customer experience is driven by a combination of three critical elements:

  • Meeting the customers needs
  • Delivering the right content to help the customer
  • Understanding the context of where, when, and how the customer interacts with you


This book pulls together 52 essays that originally appeared as blog posts on Alans Content Pool blog, LinkedIn, and the CMS Wire website. They reflect Alans years of experience writing, designing, and managing content for both large and small corporations. These essays have been collected, updated, and edited for this volume.



Anticipating Future Innovation Pathways Through Large Data Analysis

Автор: Daim Tugrul U., Chiavetta Denise, Porter Alan L.
Название: Anticipating Future Innovation Pathways Through Large Data Analysis
ISBN: 3319818066 ISBN-13(EAN): 9783319818061
Издательство: Springer
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Цена: 20962.00 р.
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Описание: Preface.- Part I: Data Science/Technology Review.- Chapter 1: FTA as Due Diligence for an Era of Accelerated Interdiction by an Algorithm-Big Data Duo.- Chapter 2: A Conceptual Framework of Tech Mining Engineering to Enhance the Planning of Future Innovation Pathways.- Chapter 3: Profile and Trends of FTA and Foresight.- Chapter 4: Recent Trends in Technology Mining Approaches.- Chapter 5: Anticipating Future Pathways of Science, Technology, and Innovations.- Part II: Text Analytic Methods.- Chapter 6: Towards Foresight 3.0--The HCSS Metafore Approach.- Chapter 7: Using Enhanced Patent Data for Future-Oriented Technology Analysis.- Chapter 8: Innovation and Design Process Ontology.- Chapter 9: Generating Competitive Technical Intelligence Using Topical Analysis, Patent Citation Analysis and Term Clumping Analysis.- Chapter 10: Identifying Targets for Technology Mergers and Acquisitions Using Patent Information and Semantic Analysis.- Chapter 11: Identifying Technological Topic Changes in Patent Claims Using Topic Modeling.- Chapter 12: Semi-Automatic Technology Roadmapping Composing Method for Multiple Science, Technology, and Innovation Data Incorporation.- Chapter 13: Generating Futures from Text.- Part III: Anticipating the Future--Cases and Frameworks.- Chapter 14: Additive Manufacturing.- Chapter 15: The Application of Social Network Analysis.- Chapter 16: Building a View of the Future of Antibiotics Through the Analysis of Primary Patents.- Chapter 17: Combining Scientometics with Patent-Metrics for CTI Service in R&D Decision Making.- Chapter 18: Tech Mining for Emerging STI Trends through Dynamic Term Clustering and Semantic Analysis: The Case of Photonics.

Wiki: Grow Your Own for Fun and Profit

Автор: Porter Alan J.
Название: Wiki: Grow Your Own for Fun and Profit
ISBN: 0982219121 ISBN-13(EAN): 9780982219126
Издательство: Неизвестно
Цена: 4137.00 р.
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Sherlock Holmes: Consulting Detective, Volume 7

Автор: Watson I. a., Smith Aaron, Porter Alan J.
Название: Sherlock Holmes: Consulting Detective, Volume 7
ISBN: 0692387196 ISBN-13(EAN): 9780692387191
Издательство: Неизвестно
Цена: 2930.00 р.
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Описание: Murder by GaslightA thick fog envelopes the streets of London and nefarious agents set about their evil plots and schemes. Murder most foul rears its ugly head and baffling mysteries confound the good men of Scotland Yard until they've no recourse by to call upon the greatest Consulting Detective of them all, Sherlock Holmes of 221 B Baker Street.In this seventh volume of Airship 27 Productions' best-selling series, Sherlock Holmes and his steadfast companion, Dr. Watson, set out to solve four brand new mysteries, each a unique puzzle unlike any they've encountered before. From confronting the legendary Spring-Heel Jack to battling a fictional foe become real, Holmes and Watson will have to employ all their considerable talents to unravel these complex and insidious crimes.Writers I.A. Watson, Aaron Smith, Alan J. Porter and Greg Hatcher have offered up a quartet of intriguing mysteries that will challenge even the most ardent readers as they attempt to match wits with Arthur Conan Doyle's ageless hero, Sherlock Holmes

Sherlock Holmes: Consulting Detective Volume 6

Автор: Watson I. a., Black Michael a., Porter Alan J.
Название: Sherlock Holmes: Consulting Detective Volume 6
ISBN: 0692244948 ISBN-13(EAN): 9780692244944
Издательство: Неизвестно
Цена: 2930.00 р.
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Описание: Gaslight MysteriesSherlock Holmes, arguably the greatest fictional character ever created, returns along with his faithful friend, Dr. Watson, in five new stories pitting his deductive skills against all manner of gaslight villainy.A man awakens in a sanitarium claiming to be Dr. John Watson. A young student is charged with the murder of his famous professor. A Paris gang of jewel thieves brings the Great Detective to the City of Lights. Murder in a London opium den unlocks the evil lurking within the estate of a prestigious British family and the ghost of Dr. Moriarty may have risen from the grave to challenge his Baker Street rival one final time.These are the baffling cases documented here by writers I.A. Watson, Michael A. Black, Alan J. Porter and Greg Hatcher; all guaranteed to keep Holmes fans intrigued and entertained from the first tale to the last. The fog rolls in off the Thames, the clip-clop of hansom cabs rolls by and shrill screams cut through the night. Once more the game is afoot

Degree in a Book: Psychology

Автор: Porter, Alan
Название: Degree in a Book: Psychology
ISBN: 1788286219 ISBN-13(EAN): 9781788286213
Издательство: Arcturus
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Цена: 1900.00 р.
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Описание: The eighth edition of this popular and manageably sized casebook retains the general structure of the prior edition, with its emphasis on practical skills and comparative material. New cases, statutes and notes have been added where appropriate to provide current information. One of the main changes is the addition of the 2015 Obergefell opinion by the U. S. Supreme Court regarding gay marriage.

Quatermain-The New Adventures

Автор: Porter Alan J., Smith Aaron
Название: Quatermain-The New Adventures
ISBN: 0615834981 ISBN-13(EAN): 9780615834986
Издательство: Неизвестно
Цена: 2930.00 р.
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Описание: A CLASSIC HERO REBORN British adventure writer, H. Rider Haggard's most popular fictional character was Alan Quatermain, the irascible African big game hunter. As the hero of the classic KING SOLOMON'S MINES, Quatermain immediately fired the imagination of readers across the world and created an instant demand for more of his adventures. Now Airship 27 Productions answers that on-going demand by presenting two brand new Alan Quatermain novellas each filled with a host of suspense, action and exotic African locales. When a French river boat pilot discovers elephant ivory suffused with gold, it sends the expert guide on a quest find a fable elephant's graveyard to learn answer to the "GOLDEN IVORY" by Alan J. Porter. Next a na ve American lad follows Quatermain deep into the jungle to find eight missing white women only to uncover an ancient evil capable of possessing the bodies of its victim's in Aaron Smith's chilling "TEMPLE OF LOST SOULS." Here are complete tales that will thrill pulp fans and introduce a whole new generation to one of the most famous adventure heroes of all time; H. Rider Haggard's Alan Quatermain.


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