Автор: Pfannstiel Название: Human-Centered Service Design for Healthcare Transformation ISBN: 3031201671 ISBN-13(EAN): 9783031201677 Издательство: Springer Рейтинг: Цена: 11179.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve the provision of healthcare services to different target and age groups in order to understand customer expectations and needs. The book also offers new insights into the dyadic relationship between service provider and customer, each of which has their own set of goals, purposes, and benefits and must cope with a scarcity of resources and opportunities to optimize and design. Written by recognized experts, scholars, and practitioners, this book demonstrates how, where, and when to successfully apply human-centered service design at multiple levels, including corporate, departmental, and product/service. Value-added services are not only assessed in terms of their effectiveness, efficiency, and productivity, but also bearing in mind human emotions, interactions, and communication techniques as an important part of service provision. Accordingly, the book will appeal to scholars and practitioners in the hospital and healthcare sector, and to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and the service experience.
Описание: This book offers concepts related to communication engineering principles to fight the current Covid situation, by developing contactless need-based solutions. COVID-19, a global pandemic makes us rethink how governments, organizations, and societies around the world can work with minimum or without physical contact. Technologies like artificial intelligence and big data are playing an essential role in responding to the COVID-19 pandemic. This book is a combination of chapters related to imaging and detective technologies used by the experts to fight the COVID-19 pandemic and a combination of interesting content covering the need of hour solutions generated through cutting edge technologies. In the absence of a proper medicine or vaccine, it is quite evident that nutrition plays an important role in the quick recovery of covid patients which must be very carefully planned with proper diagnostics. Data analysis and X-Ray/CT Image analysis by next-generation techniques like deep sensing, machine learning is interesting and useful for research and applied healthcare professionals. Research findings with a focus on diagnostics and reports generated through important data analysis in the book are quite useful and can be referred to by researchers and professionals working in the area of cutting-edge technologies against COVID 19.
Автор: Walshe Kieran Название: Healthcare Management ISBN: 0335263526 ISBN-13(EAN): 9780335263523 Издательство: McGraw-Hill Рейтинг: Цена: 6519.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book covers all the key aspects of health care management.
Описание: Managing Disruptive Change in Healthcare codifies the US National Cancer Institute`s lessons from utilizing a public-private partnership with community hospitals to navigate the change needed to increase patient access to high-quality cancer care, and enhance hospitals` capacity to conduct and support research initiatives.
Название: Guide to managing atypical communication in healthcare ISBN: 0367696134 ISBN-13(EAN): 9780367696139 Издательство: Taylor&Francis Рейтинг: Цена: 4898.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Название: Guide to managing atypical communication in healthcare ISBN: 0367696126 ISBN-13(EAN): 9780367696122 Издательство: Taylor&Francis Рейтинг: Цена: 19906.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book presents a supportive and practical guide for healthcare professionals ?and trainees in a way that considers a wide spectrum of atypical communication conditions, their impact on everyday healthcare interactions, and the social and cultural contexts in which interactions with atypical communicators take place. A growing number of patients have been reporting atypical capacity for communication, creating unique challenges for healthcare professionals and patients in forming meaningful clinical interactions. In this book, leading international scholars from a range of healthcare professions provide insight into optimal management for those with atypical communication conditions. This includes speech, language, and hearing impairments. Chapters provide optimal management strategies, case examples, clinical recommendations, and recommended resources relevant for a range of healthcare professionals. The first collection of its kind, this book supports inter-professional practices and serves as a useful guide for those with an interest in clinical communication, and communication and diversity. This book will be a valuable resource for health and mental healthcare professionals as well as undergraduate and postgraduate students in healthcare and allied healthcare courses. It can be included as recommended reading material in clinical communication curricula.
Описание: This book offers concepts related to communication engineering principles to fight the current Covid situation, by developing contactless need-based solutions. COVID-19, a global pandemic makes us rethink how governments, organizations, and societies around the world can work with minimum or without physical contact. Technologies like artificial intelligence and big data are playing an essential role in responding to the COVID-19 pandemic. This book is a combination of chapters related to imaging and detective technologies used by the experts to fight the COVID-19 pandemic and a combination of interesting content covering the need of hour solutions generated through cutting edge technologies. In the absence of a proper medicine or vaccine, it is quite evident that nutrition plays an important role in the quick recovery of covid patients which must be very carefully planned with proper diagnostics. Data analysis and X-Ray/CT Image analysis by next-generation techniques like deep sensing, machine learning is interesting and useful for research and applied healthcare professionals. Research findings with a focus on diagnostics and reports generated through important data analysis in the book are quite useful and can be referred to by researchers and professionals working in the area of cutting-edge technologies against COVID 19.
Автор: Thimbleby, Harold (see Change Fellow In Digital Health, See Change Fellow In Digital Health, Swansea University, Wales, Uk) Название: Fix it how to solve the problems of digi ISBN: 0198861273 ISBN-13(EAN): 9780198861270 Издательство: Oxford Academ Рейтинг: Цена: 4750.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book tells stories of widespread problems with digital healthcare. The stories inspire and challenge anyone who wants to make hospitals and healthcare better. The stories and their resolutions will empower patients, clinical staff and digital developers to help transform digital healthcare to make it safer and more effective.
Автор: Pfannstiel Название: Human-Centered Service Design for Healthcare Transformation ISBN: 3031201701 ISBN-13(EAN): 9783031201707 Издательство: Springer Рейтинг: Цена: 11179.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve the provision of healthcare services to different target and age groups in order to understand customer expectations and needs. The book also offers new insights into the dyadic relationship between service provider and customer, each of which has their own set of goals, purposes, and benefits and must cope with a scarcity of resources and opportunities to optimize and design. Written by recognized experts, scholars, and practitioners, this book demonstrates how, where, and when to successfully apply human-centered service design at multiple levels, including corporate, departmental, and product/service. Value-added services are not only assessed in terms of their effectiveness, efficiency, and productivity, but also bearing in mind human emotions, interactions, and communication techniques as an important part of service provision. Accordingly, the book will appeal to scholars and practitioners in the hospital and healthcare sector, and to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and the service experience.
We all set healthcare intentions for ourselves. We want to do better. We want to feel better. What holds us back from succeeding? Behavioral science has uncovered a number of fundamental underlying human truths that reveal why people reject healthcare change.
In this book, we teamed up a behavioral scientist and a healthcare communicator to work together to create one clear picture of what we know and how we can apply it in the everyday work of helping more people live healthier lives.
Inside, you'll find nine principles of behavioral science that point to new ways to design communications, interventions and programs to help people make better, more confident decisions about their health. All while building the motivation to try and the resilience to try again when they have a setback along the way.
Each principle comes with tools, examples, and new ideas to help quickly upskill you and your team on how to use what motivates people to unlock real change.
