In his thirty years of working in corporations, Harvard Business School professor Michael Beer has witnessed firsthand how organizational silence derails strategic objectives. When employees can't speak truth to power, senior leaders don't hear what they need to hear about their company's fitness to compete, and employees lose trust in those leaders and become less committed to change.
In Fit to Compete, Beer presents an antidote to silence--principles and a time-tested innovative process for holding honest conversations with everyone in your organization. Used by over eight hundred organizations across the globe, the strategic fitness process has helped leaders in a diverse range of industries--including medical technology, information technology, banking, restaurant chains, and pharmaceuticals--hear the raw but necessary truth about the sources of misalignment between their strategies and their organizations.
In addition to step-by-step instructions, Beer offers detailed and illustrative case studies of companies that have conducted honest conversations to great effect. He also shows how to apply the process more broadly to a variety of strategic challenges and at multiple levels throughout the organization.
Practical, enlightening, and comprehensive, Fit to Compete is the book you should turn to if you to want create winning strategies that your entire company will rally behind.
Автор: Johnston Sue Название: Talk to Me: Workplace Conversations That Work ISBN: 0978283007 ISBN-13(EAN): 9780978283001 Издательство: Неизвестно Рейтинг: Цена: 3669.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Conversations with Your Audience: A Practical Guide for Preparing and Delivering Professional Presentations provides practical and accessible advice to college students and pre-professionals on how to present effectively in a work environment. This book is a collaborative effort of the Communication Department at Southern Connecticut State University and represents their time-tested method of teaching students to design and deliver professional presentations to clients.Unlike many standard texts on oral communication skills that focus on writing and memorization, Conversations with Your Audience advocates a more realistic, audience-centered approach. Based on the tenet that effective presenters make their presentations feel like conversations, the material focuses on audience engagement and strengthening communication skills rather than on reciting manuscript or memorized speeches.Specific topics include analyzing and adjusting to your audience, planning and delivering organized and memorable presentations, refining your vocal quality and nonverbal communication, handling question-and-answer sessions, demonstrating respect for clients, creating effective visual aids, and working and presenting in groups. Performance-based rather than theory-based, Conversations with Your Audience helps students navigate the various stages of planning and delivering presentations in an easy-to-read format.
Описание: Presents a new approach that is built upon a sound theoretical foundation, uses proven management techniques, and offers a novel framework and tool for managers for regulating and enhancing the performance of their staff.
Описание: According to recent research, 93% of employers want a candidate able to communicate clearly.If you want to discover all you need to make your communication process a success, then keep reading.
The ability to communicate effectively is not a skill everyone has, yet it remains the most important life skill of all. Even if your talents are lacking in this area, it doesn't mean you can't develop better communication tactics with practice.
But how to improve your communication skills? What benefit you can obtain?
With Effective Communication Skills, you will gain a better understanding of not only yourself but also other people around you. This will help you become a better problem solver, build trust and respect in business relationship and grow your career.
In Effective Communication Skills you will discover:
how to effectively convey a message in an assortment of talking situations.
the most common barriers the information may encounter at any stage and how to effectively overcome them.
what communication style is more powerful to express yourself and to display your emotions.
tips on how to relate with individuals with different communication styles.
the 9 Steps to effective listening (resolving disagreements, mending relationships and clearing out misunderstandings).
a step-by-step plan to run effective and successful meetings.
the secrets to write business emails, letters or reports quickly and easily.
Every good communicator continually works on the improvement of their skills. So even if you feel you've reached an all-star level, you can always benefit from reading Effective Communication Skills.
And even if you are an introvert or a shy person, especially in stressful situations, who thinks it's impossible to change... well, even in this case Effective Communication Skills will give you hints on how you can develop more assertive communication skills.
Описание: According to recent research, 93% of employers want a candidate able to communicate clearly.If you want to discover all you need to make your communication process a success, then keep reading.
The ability to communicate effectively is not a skill everyone has, yet it remains the most important life skill of all. Even if your talents are lacking in this area, it doesn't mean you can't develop better communication tactics with practice.
But how to improve your communication skills? What benefit you can obtain?
With Effective Communication Skills, you will gain a better understanding of not only yourself but also other people around you. This will help you become a better problem solver, build trust and respect in business relationship and grow your career.
In Effective Communication Skills you will discover:
how to effectively convey a message in an assortment of talking situations.
the most common barriers the information may encounter at any stage and how to effectively overcome them.
what communication style is more powerful to express yourself and to display your emotions.
tips on how to relate with individuals with different communication styles.
the 9 Steps to effective listening (resolving disagreements, mending relationships and clearing out misunderstandings).
a step-by-step plan to run effective and successful meetings.
the secrets to write business emails, letters or reports quickly and easily.
Every good communicator continually works on the improvement of their skills. So even if you feel you've reached an all-star level, you can always benefit from reading Effective Communication Skills.
And even if you are an introvert or a shy person, especially in stressful situations, who thinks it's impossible to change... well, even in this case Effective Communication Skills will give you hints on how you can develop more assertive communication skills.
To communicate is to have power
Автор: Stoker John Название: Overcoming Fake Talk: How to Hold REAL Conversations That Cr ISBN: 0071815791 ISBN-13(EAN): 9780071815796 Издательство: McGraw-Hill Рейтинг: Цена: 3945.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: A compendium of ideas, frameworks, examples, and actions to improve conversations. It offers advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results.
Автор: Hayashi Shawn Kent Название: Conversations That Get Results and Inspire Collaboration: En ISBN: 0071805931 ISBN-13(EAN): 9780071805933 Издательство: McGraw-Hill Рейтинг: Цена: 2744.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The nineteenth century saw a lengthy and unusually intense conflict between religion and national politics over public space. Using case-studies of nations in both Europe and Latin America, the contirbutors to this unusual comparative volume explore the nature, background and consequences of this conflict from a revisionist and empirical viewpoint.
Автор: Schlachter Christina Tangora Название: Critical Conversations For Dummies ISBN: 1118490312 ISBN-13(EAN): 9781118490310 Издательство: Wiley Рейтинг: Цена: 2374.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The easy way to communicate best when it matters most Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts.
Автор: Baker Tim Название: Conversations at Work ISBN: 1137534168 ISBN-13(EAN): 9781137534163 Издательство: Springer Рейтинг: Цена: 2794.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Organizations are about conversations. For any organization to achieve its goals, people need to interact and those interactions require dialogue and conversation. Yet, thanks to technology, we seem to be having fewer genuine conversations. This book seeks to change this, through "how to skills" and wider cultural change advice.
Автор: Harvard Business Review Название: Difficult Conversations (HBR 20-Minute Manager Series) ISBN: 1633690784 ISBN-13(EAN): 9781633690783 Издательство: NBN International Рейтинг: Цена: 1687.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: You have to talk with a colleague about a fraught situation, but you re worried that they ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that s constructivenot combative. "Difficult Conversations" walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward
About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executivesfrom the most trusted source in business. Also available as an ebook. "
Описание: A practical toolkit for handling workplace conflict and difficult conversations
Dealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour -- both verbal and nonverbal -- this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of diagnostics, models and processes that you can start using today, and you'll benefit from expert tips, tricks and tools for leading important conversations with empathy and assertiveness. This updated second edition includes new material on key conversations with distance workers, as well as within the context of a fast-growth company, and a broad selection of real-world case studies from a diverse array of workplaces. Backed by contemporary psychological theory and time-tested amongst thousands of leaders, these highly relevant suggestions give you the power to deal with the tough stuff effectively and compassionately.
The human element plays a large part in the manager's role, yet many lack the training needed to deal with people effectively. This book helps you understand what makes people tick, and helps you develop the human skills you need to manage.
Achieve clarity and directness in your communications
Deal with anger, stubbornness and defensiveness
Develop the skills to manage immediate crises
Set priorities, and build a foundation of strong communication
Avoiding the tough stuff can be extremely costly for managers, staff and the business as a whole. No one enjoys these conversations, but they are inevitable -- and the right set of skills goes a long way toward making them run smoothly, with greater results out the other side. Dealing with the Tough Stuff is your indispensable primer on human behaviour, and effectively navigating tough conversations at work.
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