Автор: Arthur Mckeown, Ros Wright Название: Professional English in Use Management Book with Answers ISBN: 0521176859 ISBN-13(EAN): 9780521176859 Издательство: Cambridge University Press Рейтинг: Цена: 7441.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: A must have for MBA students and professional managers who need to use English at work.
Автор: Cate Farrall, Marianne Lindsley Название: Professional English in Use Marketing Book with answers ISBN: 0521702690 ISBN-13(EAN): 9780521702690 Издательство: Cambridge University Press Рейтинг: Цена: 7441.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Professional English in Use Marketing offers comprehensive coverage of key marketing vocabulary, it includes 50 units covering everything from marketing basics and the full marketing mix, through to research, advertising, media and PR.
Автор: Barkway, Patricia, O`Kane, D. Название: Psychology: An Introduction For Health Professional ISBN: 0729542963 ISBN-13(EAN): 9780729542968 Издательство: Elsevier Science Рейтинг: Цена: 7515.00 р. Наличие на складе: Поставка под заказ.
Описание:
Psychology: An Introduction for Health Professionals will appeal to the undergraduate nursing and health science student seeking to understand patient responses and behaviours to various diagnoses, interventions and health outcomes.
Written by Patricia Barkway and Deb O'Kane, the text is divided into two sections. The first introduces essential concepts and theories of psychology in the context of human development across the lifespan. The second focuses on applying these concepts and theories to healthcare issues and practice.
Critical thinking questions
encourage reflection on clinical practice
Case studies provide clinical relevance
Chapter 14 Psychology in Practice features discipline-specific case studies across 11 health disciplines
Research focus examples in each chapter assist students to link research to clinical practice
The definitive "Customer Success Manager How-To-Guide" for the CSM profession from Gainsight, who brought you the market-leading Customer Success
The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession--until now.
The Customer Success Professional's Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed--from the practitioner level all the way to senior leadership. The authors--acknowledged experts in building, training, and managing Customer Success teams--offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book:
Demonstrates how to build, implement, and manage a Customer Success team
Helps new CSMs develop their skills and proficiency to be more employable and grow in their careers
Provides clear guidance for managers on how to hire a stellar CSM
Presents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunities
Explains proven methods and strategies for mentoring CSMs throughout their careers
Offers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry's most respected leaders contributing their perspectives
Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.
Автор: Santiago Remacha Esteras, Elena Marco Fabr Название: Professional English in Use ICT Book with answers ISBN: 0521685435 ISBN-13(EAN): 9780521685436 Издательство: Cambridge University Press Рейтинг: Цена: 1742.00 р. Наличие на складе: Нет в наличии.
Описание: Professional English in Use ICT, a new addition to the best selling English Vocabulary in Use titles, is suitable for intermediate to advanced level learners of English. The book covers a wide range of topics on Information Communications Technology including word processing, financial software and databases, multimedia applications, email, web design and Internet security. It presents and explains new words in context and shows learners how to use them. Primarily designed as a self-study reference and practice book, it can also be used to supplement classroom work. Easy to use and written in a clear style, this book will be invaluable for anyone needing to improve their ICT vocabulary for work, home or study.
Описание: Discover the core principles of biomedical measurement design and performance evaluation with this hands-on guide. With MATLAB (R) code, problems, and a solutions manual available online, it is an essential text for advanced undergraduate and graduate students, and practicing professionals in Bioengineering and Electrical and Computer Engineering.
Название: Approaches to Learning and Teaching Global Perspectives ISBN: 1316638758 ISBN-13(EAN): 9781316638750 Издательство: Cambridge Education Рейтинг: Цена: 6480.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: A subject-specific guide for teachers to supplement professional development and provide resources for lesson planning.
Описание: In Decorate, the world's top designers and leading decor experts including Kelly Wearstler, Amy Butler, Jonathan Adler, and many others come together to share over 1,000 professional tips, ideas, and solutions for every room and every budget. Written and compiled by Holly Becker, founder of the hugely popular design blog Decor8, and Joanna Copestick, acclaimed lifestyle writer, this intensive home dcor program combines beautiful inspiration with nuts-and-bolts how-to for stunning results. More than 500 gorgeous color photographs provide motivation while line illustrations, checklists, shortcuts, and floor plans make it easy to get started. For those looking to make the most of their home and create stylish interiors, Decorate is the start-to-finish resource to keep on the bookshelf for years to come.
"Give it a try, maybe it will work" or a "trial and error" approach are not options for starting training after muscle injury. This publication demonstrates how critical early and consistent sports medicine care is to the healing process. The history, symptoms, palpation of muscle injuries, functional testing, and identification of the cause are all critical to initiating the right treatment steps at the earliest possible time. Under no circumstances should the control of the increase in load be based on complaints, since the pain already subsides before the healing process is complete. Loading too early correlates with a significantly increased risk of injury.
In Fighting for Recognition, R. Tyson Smith enters the world of independent professional wrestling, a community-based entertainment staged in community centers, high school gyms, and other modest venues. Like the big-name, televised pro wrestlers who originally inspired them, indie wrestlers engage in choreographed fights in character. Smith details the experiences, meanings, and motivations of the young men who wrestle as "Lethal" or "Southern Bad Boy," despite receiving little to no pay and risking the possibility of serious and sometimes permanent injury. Exploring intertwined issues of gender, class, violence, and the body, he sheds new light on the changing sources of identity in a postindustrial society that increasingly features low wages, insecure employment, and fragmented social support. Smith uncovers the tensions between strength and vulnerability, pain and solidarity, and homophobia and homoeroticism that play out both backstage and in the ring as the wrestlers seek recognition from fellow performers and devoted fans.
Автор: Snyder Gregory J. Название: Skateboarding La: Inside Professional Street Skateboarding ISBN: 0814769861 ISBN-13(EAN): 9780814769867 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 11161.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Inside the complex and misunderstood world of professional street skateboarding On a sunny Sunday in Los Angeles, a crew of skaters and videographers watch as one of them attempts to land a “heel flip” over a fire hydrant on a sidewalk in front of the Biltmore Hotel. A staff member of the hotel demands they leave and picks up his phone to call the police.Not only does the skater land the trick, but he does so quickly, and spares everyone the unwanted stress of having to deal with the cops. This is not an uncommon occurrence in skateboarding, which is illegal in most American cities and this interaction is just part of the process of being a professional street skater. This is just one of Gregory Snyder’s experiences from eight years inside the world of professional street skateboarding: a highly refined, athletic and aesthetic pursuit, from which a large number of people profit. Skateboarding LA details the history of skateboarding, describes basic and complex tricks, tours some of LA's most famous spots, and provides an enthusiastic appreciation of this dangerous and creative practice. Particularly concerned with public spaces, Snyder shows that skateboarding offers cities much more than petty vandalism and exaggerated claims of destruction. Rather, skateboarding draws highly talented young people from around the globe to skateboarding cities, building a diverse and wide-reaching community of skateboarders, filmmakers, photographers, writers, and entrepreneurs. Snyder also argues that as stewards of public plazas and parks, skateboarders deter homeless encampments and drug dealers. In one stunning case, skateboarders transformed the West LA Courthouse, with Nike’s assistance, into a skateable public space. Through interviews with current and former professional skateboarders, Snyder vividly expresses their passion, dedication and creativity. Especially in relation to the city's architectural features—ledges, banks, gaps, stairs and handrails—they are constantly re-imagining and repurposing these urban spaces in order to perform their ever-increasingly difficult tricks. For anyone interested in this dynamic and daunting activity, Skateboarding LA is an amazing ride.
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