Business and Professional Communication Playbook: Essential Skills for Tomorrow`s Workplace, Michelle T. Violanti, Stephanie Kelly
Автор: Angeli, Elizabeth L. Название: Rhetorical work in emergency medical services ISBN: 1138097446 ISBN-13(EAN): 9781138097445 Издательство: Taylor&Francis Рейтинг: Цена: 6889.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
NCTE-CCCC Best Book in Technical or Scientific Communication 2020
Rhetorical Work in Emergency Medical Services: Communicating in the Unpredictable Workplace details how communicators harness the power of rhetoric to make decisions and communicate in unpredictable contexts. Grounded in a 16-month study in the emergency medical services (EMS) workplace, this text contributes to our theoretical, methodological, and practical understandings of the situation-specific processes that communicators and researchers engage in to respond to the urgencies and constraints of high-stakes workplaces. This book presents these intricate processes and skills--learned and innate--that workplace communicators use to accomplish goal-directed activity, collaborate with other communicators, and complete and teach workplace writing.
Автор: Holmes Название: Power and Politeness in the Workplace ISBN: 1138809055 ISBN-13(EAN): 9781138809055 Издательство: Taylor&Francis Рейтинг: Цена: 25265.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Power and Politeness in the Workplace has become established as a seminal text for courses in language and professional communication.
Co-authored by bestselling author Janet Holmes, this text provides insights into the way we all talk at work, including a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships.
Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified.
This Routledge Linguistics Classic is here reissued with a new preface from the authors, covering the methods of analysis, an update on the Language in the Workplace project and a look at the work in the context of recent research. Power and Politeness in the Workplace continues to be a vital read for researchers and postgraduate students in the fields of applied linguistics and communication studies.
Автор: Almonte, Richard Название: Practical guide to soft skills ISBN: 1032071052 ISBN-13(EAN): 9781032071053 Издательство: Taylor&Francis Рейтинг: Цена: 5970.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This accessible text overviews the range of soft skills sought after by employers and provides a practical guide to developing and effectively demonstrating these skills.
Описание: This core textbook for courses in technical and professional communication emphasizes design thinking, collaboration, a global perspective, inclusivity, and rhetorical approaches to creating communication products in the diverse, flexible, and mobile workplaces of the 21st century.
Описание: Law Enforcement Communication: Essential Skills for Solving Crimes, Managing Difficult People, and Improving Officer Safety helps law enforcement officers improve their communication skills with diverse populations and difficult people. The book is founded on the premise that the better an officer is at communicating with others, the safer and more effective the officer will be in all areas of law enforcement. The skills in this book apply equally to all law enforcement professionals, regardless of their rank, assignment, or responsibilities. Officers rely on good human relations skills to deescalate dangerous confrontations, facilitate cooperation, and solve crimes. Readers will learn the skills and attitudes necessary to build trust and rapport, resolve conflict, manage emotions, gain valuable information, and deal more effectively with difficult people. Additional chapters examine persuasive communication, emotional intelligence, and the importance of leadership in creating a culture of communication excellence. Law Enforcement Communication is an enlightening and intellectual resource well suited for courses in policing and law enforcement. It also provides a valuable resource for working law enforcement professionals, trainers, or anyone else interested in improving their personal and career success.
Описание: According to recent research, 93% of employers want a candidate able to communicate clearly.If you want to discover all you need to make your communication process a success, then keep reading.
The ability to communicate effectively is not a skill everyone has, yet it remains the most important life skill of all. Even if your talents are lacking in this area, it doesn't mean you can't develop better communication tactics with practice.
But how to improve your communication skills? What benefit you can obtain?
With Effective Communication Skills, you will gain a better understanding of not only yourself but also other people around you. This will help you become a better problem solver, build trust and respect in business relationship and grow your career.
In Effective Communication Skills you will discover:
how to effectively convey a message in an assortment of talking situations.
the most common barriers the information may encounter at any stage and how to effectively overcome them.
what communication style is more powerful to express yourself and to display your emotions.
tips on how to relate with individuals with different communication styles.
the 9 Steps to effective listening (resolving disagreements, mending relationships and clearing out misunderstandings).
a step-by-step plan to run effective and successful meetings.
the secrets to write business emails, letters or reports quickly and easily.
Every good communicator continually works on the improvement of their skills. So even if you feel you've reached an all-star level, you can always benefit from reading Effective Communication Skills.
And even if you are an introvert or a shy person, especially in stressful situations, who thinks it's impossible to change... well, even in this case Effective Communication Skills will give you hints on how you can develop more assertive communication skills.
To communicate is to have power
Автор: Angeli, Elizabeth L. Название: Rhetorical work in emergency medical services ISBN: 113809739X ISBN-13(EAN): 9781138097391 Издательство: Taylor&Francis Рейтинг: Цена: 22202.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
NCTE-CCCC Best Book in Technical or Scientific Communication 2020
Rhetorical Work in Emergency Medical Services: Communicating in the Unpredictable Workplace details how communicators harness the power of rhetoric to make decisions and communicate in unpredictable contexts. Grounded in a 16-month study in the emergency medical services (EMS) workplace, this text contributes to our theoretical, methodological, and practical understandings of the situation-specific processes that communicators and researchers engage in to respond to the urgencies and constraints of high-stakes workplaces. This book presents these intricate processes and skills--learned and innate--that workplace communicators use to accomplish goal-directed activity, collaborate with other communicators, and complete and teach workplace writing.
Автор: Angouri, Jo Название: Professional and Workplace Communication ISBN: 1138794864 ISBN-13(EAN): 9781138794863 Издательство: Taylor&Francis Рейтинг: Цена: 5358.00 р. Наличие на складе: Поставка под заказ.
Автор: Angouri, Jo Название: Professional and Workplace Communication ISBN: 1138794872 ISBN-13(EAN): 9781138794870 Издательство: Taylor&Francis Рейтинг: Цена: 15312.00 р. Наличие на складе: Поставка под заказ.
Описание: This accessible text overviews the range of soft skills sought after by employers and provides a practical guide to developing and effectively demonstrating these skills.
What's holding you back from confidently and positively communicating, writing that book you have inside you; presenting that trajectory-changing keynote address; hosting that TV show or podcast that informs and inspires hundreds; or crafting those emails that are thoroughly read, remembered, quoted, and acted upon?
Could it be you fear you're missing some essential key skills and you're not quite sure what they are?
In her book, Sharpen Your Verbal Edge: 101 Tips to Enhance Your Professional Communication Skills, Communication Skills Advisor Elizabeth MacDonald has chosen key tips culled from her own experience and what she's witnessed and taught in the business world.
Elizabeth has put together her top 101 tips to help you:
Write and speak correctly, positively, confidently, and clearly
Give great first and last impressions
Deliver effective presentations and elevator pitches
Effectively compliment
Prepare of broadcast-worthy video conferencing
Format and write professional emails that are acted upon
Actively listen
Change negatives to positives
Respectfully and tactfully confront
This book is for busy professionals who want to polish their communication skills. Each tip comes in bite-sized, easy-to-read language that you'll end up quoting for years to come.
Learn how to communicate optimally and effectively and witness it transform you, your career, and your life.
