Описание: Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. The authors, staff members at Eastern Michigan University, chose to address this by implementing an inclusive reference model in which staff and student assistants are trained to answer certain levels of reference questions while working at the reference desk and at other service points. The result was that librarians became more available to work with students who needed in-depth assistance and users were able to get simple questions answered throughout the library. Similar training for all staff and student assistants who work in the library results in better service, more accurate answers, and improved interdepartmental communication. In Implementing an Inclusive Staffing Model for Today's Reference Services, they describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked. Users ask questions of staff at all service points, not just at the Reference Desk. It is vitally important that those who work at circulation, periodicals, maps, archives and other public service points be trained in how to answer certain reference questions. When this is accomplished, users who have simple questions will not have to make useless treks to the Reference Desk. Topics covered include: -Recognizing that nearly all staff answer reference questions, but few are trained to do so -documenting the necessity for a change in reference model -gaining buy-in from all interested parties--librarians, non-MLS staff, and administrators -determining the optimal staffing level -creating training materials and schedules -monitoring the quality of reference service -supervising staff -evaluating the new model using multiple methods Additionally, each chapter contains practical resources such as checklists, forms, and sample materials, and other usable features to support readers as they implement the inclusive reference model. The book describes in detail the process of transforming traditional reference into a model that transcends departmental and job title boundaries, is focused on the user, and allows librarians to better utilize their time and talents, and include non-professional staff in their reference services.
Автор: Ozgur, Nilgun Название: Global Governance of Civil Aviation Safety ISBN: 103210113X ISBN-13(EAN): 9781032101132 Издательство: Taylor&Francis Рейтинг: Цена: 22202.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Stewart, Mark (professor Of Civil Engineering And Director, Centre For Infrastructure Performance And Reliability, The University Of Newcastle, Austra Название: Are we safe enough? ISBN: 0128114754 ISBN-13(EAN): 9780128114759 Издательство: Elsevier Science Рейтинг: Цена: 13298.00 р. Наличие на складе: Поставка под заказ.
Описание:
Are We Safe Enough? Measuring and Assessing Aviation Security explains how standard risk analytic and cost-benefit analysis can be applied to aviation security in systematic and easy-to-understand steps. The book evaluates and puts into sensible context the risks associated with air travel, the risk appetite of airlines and regulators and the notion of acceptable risk. It does so by describing the effectiveness, risk reduction and cost of each layer of aviation security, from policing and intelligence to checkpoint passenger screening to arming pilots on the flight deck.
Quantifies the risks, costs and benefits of various aviation security methods, including policing, intelligence, PreCheck, checkpoint passenger screening, behavioral detection, air marshals and armed pilots
Focuses on security measures that reduce costs without reducing security, including PreCheck, Federal Flight Deck Officer program and Installed Physical Secondary Barriers
Features risk-reduction insights with global applications that are fully transparent, and fully explored through sensitivity analysis
Автор: Zhang Luping Название: The Resolution of Inter-State Disputes in Civil Aviation ISBN: 0192849271 ISBN-13(EAN): 9780192849274 Издательство: Oxford Academ Рейтинг: Цена: 15682.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book explores the International Civil Aviation Organization Council, created through the Convention on International Civil Aviation laying the foundations for dispute resolution in international civil aviation. Due to technological advancements, the book considers if resolution mechanisms should be modernised and what changes might be needed.
This text is the best single repository for a comprehensive examination of the scientific research and practical issues associated with adverse impact. Adverse impact occurs when there is a significant difference in organizational outcomes to the disadvantage of one or more groups defined on the basis of demographic characteristics such as race, ethnicity, gender, age, religion, etc.
This book shows, based on scientific research, how to design selection systems that minimize subgroup differences. The primary object of this volume in the SIOP series is to bring together renowned experts in this field to present their viewpoints and perspectives on what underlies adverse impact, where we are in terms of assessing it and what we may have learned (or not learned) about minimizing it.
Автор: Ployhart, Robert E. Название: Staffing Organizations ISBN: 0805855807 ISBN-13(EAN): 9780805855807 Издательство: Taylor&Francis Рейтинг: Цена: 12707.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Ployhart, Robert E. Название: Staffing Organizations ISBN: 0805855793 ISBN-13(EAN): 9780805855791 Издательство: Taylor&Francis Рейтинг: Цена: 29093.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Bechet shows how to identify staffing needs and opportunities through qualitative and quantitative measures and presents several effective, nontraditional approaches to strategic staffing.
Автор: Glasgow, Kay Название: A Strategic Model of Temporary Staffing ISBN: 1138982989 ISBN-13(EAN): 9781138982987 Издательство: Taylor&Francis Рейтинг: Цена: 7654.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Jean Phillips Название: Strategic Staffing ISBN: 1948426382 ISBN-13(EAN): 9781948426381 Издательство: Sage Publications Рейтинг: Цена: 21067.00 р. Наличие на складе: Поставка под заказ.
Описание: Strategic Staffing equips both current and future managers with the knowledge and skills to adopt a strategic and contemporary approach to talent identification, attraction, selection, deployment, and retention. The Fifth Edition provides students with the latest and most relevant information in the field in an engaging and reader-friendly format.
Автор: Ei?feldt, Hinnerk Название: Staffing the ATM System ISBN: 0754611973 ISBN-13(EAN): 9780754611974 Издательство: Taylor&Francis Рейтинг: Цена: 24499.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Outtz, James L. Название: Adverse Impact ISBN: 0805863745 ISBN-13(EAN): 9780805863741 Издательство: Taylor&Francis Рейтинг: Цена: 22202.00 р. Наличие на складе: Поставка под заказ.
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