Managing Service Productivity, Ali Emrouznejad; Emilyn Cabanda
Автор: Ali Emrouznejad; Emilyn Cabanda Название: Managing Service Productivity ISBN: 3662512017 ISBN-13(EAN): 9783662512012 Издательство: Springer Рейтинг: Цена: 13974.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying sources of inefficiency for each service unit.
Описание: This book is a comparative study of the critical factors in berth productivity in Chinese and South Korean container terminals. It first defines the concept of berth productivity, and then establishes a regression model to evaluate the productivity factor. With the results obtained for the leading Asian container terminals it identifies the relationship between critical factors for berth productivity and their order of importance. The findings provide guidelines for terminal operators to improve berth productivity.
Автор: Ali Dogramaci; Nabil R. Adam Название: Aggregate and Industry-Level Productivity Analyses ISBN: 9400981252 ISBN-13(EAN): 9789400981256 Издательство: Springer Рейтинг: Цена: 20263.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: OVERVIEW With the decline of U.S. productivity growth, interest has surged to under- stand the behavior of productivity measures through time, the conceptual foundations of productivity analysis, and the linkage between productivity performance and other major forces in the economy.
Автор: H. David Sherman; Joe Zhu Название: Service Productivity Management ISBN: 1461498058 ISBN-13(EAN): 9781461498056 Издательство: Springer Рейтинг: Цена: 18167.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates specific changes for elevating performance to the best practice services level providing high quality service at low cost and most important, it guides the improvement process.
Автор: P.T. Harker Название: The Service Productivity and Quality Challenge ISBN: 0792334477 ISBN-13(EAN): 9780792334477 Издательство: Springer Рейтинг: Цена: 36197.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The global recession has revealed the vital importance of service-sector productivity in various developed economies. This title addresses the economy-wide problems of measuring service productivity and its impact on economic performance. It presents an operations management perspective on the productivity problem.
Автор: Helo Название: Designing and Managing Industrial Product-Service Systems ISBN: 3319404296 ISBN-13(EAN): 9783319404295 Издательство: Springer Рейтинг: Цена: 7685.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book is dedicated to the issues and complexities of industrial services supply chain management. It analyzes how the transition from products to services can be managed, and how supply chains can be adjusted to reflect this new status quo. The book begins with chapters examining product-service systems structures and servitization – the services infusion process. Next, it presents industrial services as marketing and operations strategy. The focus shifts to service delivery, and this chapter discusses how the actual operations take place. This is followed by an examination of the role of technology and how connected assets are utilized by product vendors in value-creation. The book analyzes the transition from ownership to subscriptions in the pricing decisions chapter. Then the value chain effects chapter offers an overview of the mechanisms through which industrial companies are shortening the distance to end-users and aim for a better position in the value chain. Finally the conclusion addresses theoretical and empirical implications in the industrial services supply chain management.
Автор: Ephraim F. Sudit Название: Productivity Based Management ISBN: 9401196699 ISBN-13(EAN): 9789401196697 Издательство: Springer Рейтинг: Цена: 6986.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The analysis of productivity-based management in this book encompasses planning, decision making and control methods which explicitly incorporate techniques designed to measure, monitor, induce and improve underlying productivity performance in production, financial planning, marketing and international operations.
Автор: Ali Dogramaci Название: Productivity Analysis ISBN: 9401174040 ISBN-13(EAN): 9789401174046 Издательство: Springer Рейтинг: Цена: 6986.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: There is a wide variety of perspectives for productivity analysis. The book begins with a brief overview chapter that covers some of the issues involved in productivity analysis and a sample of methodological ap- proaches presently in use.
Автор: Nabil R. Adam; Ali Dogramaci Название: Productivity Analysis at the Organizational Level ISBN: 9400981287 ISBN-13(EAN): 9789400981287 Издательство: Springer Рейтинг: Цена: 14673.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The hook is divided into three parts: perspectives on productivity mea- surement, a range of studies at the micro level, and some productivity issues in public organizations.
Автор: Ali Dogramaci; Nabil R. Adam Название: Managerial Issues in Productivity Analysis ISBN: 9401087059 ISBN-13(EAN): 9789401087056 Издательство: Springer Рейтинг: Цена: 13974.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Adam Productivity of a firm is influenced both by economic forces which act at the macro level and impose themselves on the individual firm as well as internal factors that result from decisions and processes which take place within the boundaries of the firm.
Автор: Ali Dogramaci Название: Developments in Econometric Analyses of Productivity ISBN: 9400974086 ISBN-13(EAN): 9789400974081 Издательство: Springer Рейтинг: Цена: 12157.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Ali Dogramaci Название: Measurement Issues and Behavior of Productivity Variables ISBN: 9401568693 ISBN-13(EAN): 9789401568692 Издательство: Springer Рейтинг: Цена: 13974.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book presents a set of papers from the leading edge of current research on productivity analysis. This is why better understanding of measurement issues and behavior of variables related to productivity can lead more effective policies.
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