Complaint Management and Channel Choice, Stefan Garding; Andrea Bruns

Автор: Barlow, Janelle
Название: Complaint is a gift
ISBN: 1576755827 ISBN-13(EAN): 9781576755822
Издательство: Random House (USA)
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Цена: 2294.00 р.
Наличие на складе: Нет в наличии.

Описание: When Volkswagen launched the Golf GTI, over thirty years ago, it could hardly have known the impact its compact and sporty model would have on the car-buying public. Through an uncertain birth to its class-topping iconic status of today, rarely does a new model of car make a whole new market segment for itself but the Golf was the original hot hatch, a car that others would copy but seldom equal.

Автор: Alireza Faed
Название: An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
ISBN: 3319003232 ISBN-13(EAN): 9783319003238
Издательство: Springer
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Цена: 22203.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: This book describes an intelligent customer relationship management framework that not only categorizes and analyses customer complaints but also evaluates customer satisfaction thus helping convert dissatisfaction into future business development strategies.

Автор: Alireza Faed
Название: An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
ISBN: 3319033433 ISBN-13(EAN): 9783319033433
Издательство: Springer
Рейтинг:
Цена: 19589.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: This book describes an intelligent customer relationship management framework that not only categorizes and analyses customer complaints but also evaluates customer satisfaction thus helping convert dissatisfaction into future business development strategies.