The M/M/?Service System with Ranked Servers in Heavy Traffic, F. Ferschl; G.F. Newell
Автор: Kijima Kyoichi Название: Service Systems Science ISBN: 4431542663 ISBN-13(EAN): 9784431542667 Издательство: Springer Рейтинг: Цена: 13974.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This volume updates the most important ideas, concepts, and methodologies presented at the recent Service Systems Science International Workshops and Symposia. It details state-of-the-art concepts and methodologies in service systems science.
Автор: Nezih Altay; Lewis A. Litteral Название: Service Parts Management ISBN: 1447158334 ISBN-13(EAN): 9781447158332 Издательство: Springer Рейтинг: Цена: 23508.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Focusing on a critical component of manufacturing and servicing operations, this work looks at intermittent demand forecasting, then at the management of service parts inventories. It is both an excellent reference and a useful resource for further research.
Автор: Ali Emrouznejad; Emilyn Cabanda Название: Managing Service Productivity ISBN: 3662434369 ISBN-13(EAN): 9783662434369 Издательство: Springer Рейтинг: Цена: 19564.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying sources of inefficiency for each service unit.
Автор: Masayuki Matsui Название: Manufacturing and Service Enterprise with Risks II ISBN: 4431546189 ISBN-13(EAN): 9784431546184 Издательство: Springer Рейтинг: Цена: 15372.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Expanding on the author`s previous book, this volume details his recent work using a stochastic/intelligent medium approach to meet the need for systematic, real-time management decision-making in a changeable, fast-moving, and risk-prone environment.
Автор: Patrick Vogel Название: Service Network Design of Bike Sharing Systems ISBN: 3319277340 ISBN-13(EAN): 9783319277349 Издательство: Springer Рейтинг: Цена: 15672.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This monograph presents a tactical planning approach for service network design in metropolitan areas. The book also includes a case study based on real-world data to demonstrate the benefit of the proposed service network design approach.
Описание: The purpose of this book is to examine the geospatial and temporal linkage between offshore supply vessels and oil and gas activity in the Outer Continental Shelf Gulf of Mexico, and to model OSV activity expected to result from future lease sales.
Автор: Adi Wolfson; Shlomo Mark; Patrick M. Martin; Dorit Название: Sustainability through Service ISBN: 3319129635 ISBN-13(EAN): 9783319129631 Издательство: Springer Рейтинг: Цена: 8489.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Sustainability: overview and future challenges.- Service: overview, service science, service co-creation, service types and modes.- Sustainability and service.- Sustainable service.- Sustainability as service.- Clean services (CleanServ).- Examples.
Автор: Ahram Название: Advances in The Human Side of Service Engineering ISBN: 3319419463 ISBN-13(EAN): 9783319419466 Издательство: Springer Рейтинг: Цена: 27950.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2016 International Conference on The Human Side of Service Engineering, held on July 27-31, 2016, in Walt Disney World®, Florida, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.
Автор: Helo Название: Designing and Managing Industrial Product-Service Systems ISBN: 3319404296 ISBN-13(EAN): 9783319404295 Издательство: Springer Рейтинг: Цена: 7685.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book is dedicated to the issues and complexities of industrial services supply chain management. It analyzes how the transition from products to services can be managed, and how supply chains can be adjusted to reflect this new status quo. The book begins with chapters examining product-service systems structures and servitization – the services infusion process. Next, it presents industrial services as marketing and operations strategy. The focus shifts to service delivery, and this chapter discusses how the actual operations take place. This is followed by an examination of the role of technology and how connected assets are utilized by product vendors in value-creation. The book analyzes the transition from ownership to subscriptions in the pricing decisions chapter. Then the value chain effects chapter offers an overview of the mechanisms through which industrial companies are shortening the distance to end-users and aim for a better position in the value chain. Finally the conclusion addresses theoretical and empirical implications in the industrial services supply chain management.
Автор: Alonzo Kelly; Karl Iagnemma; Andrew Howard Название: Field and Service Robotics ISBN: 3642134076 ISBN-13(EAN): 9783642134074 Издательство: Springer Рейтинг: Цена: 25853.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The Seventh edition of Field and Service offers a collection of a broad range of topics. Written by leading experts in this field, the contents represent a cross-section of the current state of robotics research from field and service applications.
Автор: Katsutoshi Yada Название: Data Mining for Service ISBN: 3642452515 ISBN-13(EAN): 9783642452512 Издательство: Springer Рейтинг: Цена: 20962.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book shows how the techniques of contemporary data mining, processes which include collecting and accumulating data, modelling phenomena, and discovering new information can be adapted to the requirements of specific service applications.
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