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Finding New Ways to Engage and Satisfy Global Customers, Patricia Rossi; Nina Krey


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Цена: 41925.00р.
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Автор: Patricia Rossi; Nina Krey
Название:  Finding New Ways to Engage and Satisfy Global Customers
ISBN: 9783030025670
Издательство: Springer
Классификация:


ISBN-10: 3030025675
Обложка/Формат: Hardcover
Страницы: 956
Вес: 1.66 кг.
Дата издания: 2019
Серия: Developments in Marketing Science: Proceedings of the Academy of Marketing Science
Язык: English
Издание: 1st ed. 2019
Иллюстрации: 40 tables, color; 17 illustrations, color; 45 illustrations, black and white; xlvii, 956 p. 62 illus., 17 illus. in color.
Размер: 234 x 156 x 52
Читательская аудитория: Professional & vocational
Основная тема: Business and Management
Подзаголовок: Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC)
Ссылка на Издательство: Link
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Поставляется из: Германии
Описание: This proceedings volume explores the new and innovative ways in which marketers find new global customers and build meaningful bridges to them based on their wants and needs in order to ensure high levels of customer satisfaction. Customer loyalty is ensured through continuous engagement with an ever-changing and demanding customer base. Global forces are bringing cultures into collision, creating new challenges for firms wanting to reach geographically and culturally distant markets, and causing marketing managers to rethink how to build meaningful and stable relationships with evermore demanding customers. In an era of vast new data sources and a need for innovative analytics, the challenge for the marketer is to reach customers in new and powerful ways. Featuring the full proceedings from the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC) held in Porto, Portugal, this volume provides current and emerging research from global scholars and practitioners that will help marketers to engage and promote customer satisfaction.
Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses, and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complementing the Academy’s flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science.

Дополнительное описание: Chapter 1. Examining the Impact of Provocation in Green Advertising on Consumers’ Attitudes and Perceptions.- Chapter 2. Blink: Advertising in a Multi-Media Environment: An Abstract.- Chapter 3. Sensory Imagery in the Context of Beverage Advertising: How



Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business, Revised and Updated Edition

Автор: Handley
Название: Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business, Revised and Updated Edition
ISBN: 1118232607 ISBN-13(EAN): 9781118232606
Издательство: Wiley
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Цена: 3010.00 р.
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Описание: The guide to creating engaging web content and building a loyal following, revised and updated Blogs, YouTube, Facebook, Twitter, Google+, and other platforms are giving everyone a "voice," including organizations and their customers.

Global Content Marketing: How to Create Great Content, Reach More Customers, and Build a Worldwide Marketing Strategy That Works

Автор: Didner Pam
Название: Global Content Marketing: How to Create Great Content, Reach More Customers, and Build a Worldwide Marketing Strategy That Works
ISBN: 0071840974 ISBN-13(EAN): 9780071840972
Издательство: McGraw-Hill
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Цена: 4460.00 р.
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Описание: Technology has virtually erased national borders, forever transforming the way we reach and engage customers, as well as the way we search for and consume content. This book helps learn how to: create content that engages people - regardless of their country and culture; and identify key actions and strategies to apply to your projects.

Lift Strategies: Quick Tips to Engage Customers and Elevate Results

Автор: Detracey Jen
Название: Lift Strategies: Quick Tips to Engage Customers and Elevate Results
ISBN: 0987961306 ISBN-13(EAN): 9780987961303
Издательство: Неизвестно
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Цена: 3931.00 р.
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The Linkedin Playbook: Contacts to Customers. Engage. Connect. Convert.

Автор: Houlahan Adam
Название: The Linkedin Playbook: Contacts to Customers. Engage. Connect. Convert.
ISBN: 099246983X ISBN-13(EAN): 9780992469832
Издательство: Неизвестно
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Цена: 4221.00 р.
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Описание: In its third edition, this massive reference work lists the final resting places of more than 12,000 people from a wide range of fields, including politics, the military, the arts, crime, sports and popular culture. Many entries are new to this edition. Each listing provides birth and death dates, a brief summary of the subject`s claim to fame and their burial site location or as much as is known.

Big Data Marketing: Engage Your Customers More Effectively and Drive Value

Автор: Arthur Lisa, O`Neill Paige
Название: Big Data Marketing: Engage Your Customers More Effectively and Drive Value
ISBN: 1118733894 ISBN-13(EAN): 9781118733899
Издательство: Wiley
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Цена: 3642.00 р.
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Описание: Leverage big data insights to improve customer experiences and insure business success Many of today`s businesses find themselves caught in a snarl of internal data, paralyzed by internal silos, and executing antiquated marketing approaches.

Visual Content Marketing: Leveraging Infographics, Video, and Interactive Media to Attract and Engage Customers

Автор: Gamble Stephen
Название: Visual Content Marketing: Leveraging Infographics, Video, and Interactive Media to Attract and Engage Customers
ISBN: 1119157439 ISBN-13(EAN): 9781119157434
Издательство: Wiley
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Цена: 3642.00 р.
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Описание: Your ticket to generating better results through infographics Visual Content Marketing is a more than just a guide to infographics. Written for business people dealing with complex offerings, this is a hands-on, in-the-trenches guide to leveraging this emerging medium to reach bottomline business goals.

Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary

Автор: Curtin Steve
Название: Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
ISBN: 0814432808 ISBN-13(EAN): 9780814432808
Издательство: McGraw-Hill
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Цена: 2057.00 р.
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Описание: When it comes to customer service, only extraordinary will do. Discover the three elements common to all exceptional service experiences.

Market Like You Mean It: Engage Customers, Create Brand Believers, and Gain Fans for Everything You Sell

Автор: Lautenslager Al
Название: Market Like You Mean It: Engage Customers, Create Brand Believers, and Gain Fans for Everything You Sell
ISBN: 1599185350 ISBN-13(EAN): 9781599185354
Издательство: McGraw-Hill
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Цена: 2401.00 р.
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Описание: Consumers are exposed to as many as 5,000 daily marketing messages via online, social media, and traditional marketing channels. Today it's not enough to get noticed; a marketing message must be rememberedto succeed.

Successful marketer Al Lautenslager presents an entertaining introduction to the principles of engagement marketing, taken from the playbooks of well known brands including Nike, Red Bull, Rachel Ray, and Dr. Dre. Learn to gain consumer buy-in and buzz across all marketing channels, based on simple truths that any business can use to achieve the same, relative to their market. Led by Lautenslager, entrepreneurs learn how to zero in on their marketing goals, choose the best marketing tactics, integrate online and traditional marketing, and more. Points are illustrated through examples and case studies that reveal little-known and well-known marketing and media phenomena meant to inspire your own work.

Lean Startup: How to Work Smarter and Not Harder While Innovating Faster and Satisfying Customers

Автор: Edge James
Название: Lean Startup: How to Work Smarter and Not Harder While Innovating Faster and Satisfying Customers
ISBN: 1647482984 ISBN-13(EAN): 9781647482985
Издательство: Неизвестно
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Цена: 4137.00 р.
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Описание: Lots of entrepreneurs are using the Lean Startup philosophy to streamline their business practices and make effective market launches without using up a lot of capital. You can be one of them. This book is going to teach you everything you need to know about Lean Startups, its specific philosophy, and how it edges out traditional businesses.

Managing Global Customers

Автор: Yip, George S.; Bink, Audrey J.M.
Название: Managing Global Customers
ISBN: 019922983X ISBN-13(EAN): 9780199229833
Издательство: Oxford Academ
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Цена: 10930.00 р.
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Описание: This book highlights the rewards of taking a step beyond global account management to create a Global Customer Management approach, integrating globally all aspects of the relationship between supplier and customer. It gives a framework that guides international companies in using their relationships with global customers to their full potential.

The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience

Автор: Joseph Jim
Название: The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience
ISBN: 0814437591 ISBN-13(EAN): 9780814437599
Издательство: McGraw-Hill
Цена: 2488.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание:

The decision to pay money for a product or service is often based on more than just the product or service itself. Consumers care deeply about the overall experience of the buying process: They respond to the marketing message, the advertising, the sales approach, the website, the interaction with company personnel, and more. When all these elements come together to form a seamless experience, the customer is left with a feeling of satisfaction that ultimately builds loyalty. Jim Joseph calls this ideal combination the "experience effect," and in this book he shows how any business can create one for its brand. Filled with practical advice and real-life examples, The Experience Effect shows readers how to: Understand their brand's target audience - Conduct more effective market research - Connect with customers on an emotional level - Establish appropriate and engaging customer touchpoints - Link digital and nondigital media - Perform a gap analysis of their brand's marketing - And more Whatever the business, whatever the size, The Experience Effect will help companies create a simple yet powerful brand experience that resonates purpose fully, consistently, and continuously with customers.


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