Colette Hates Pets, Gallagher Richard

Автор: Gallagher Richard
Название: Demonic Foes: My Twenty-Five Years as a Psychiatrist Investigating Possessions, Diabolic Attacks, and the Paranormal
ISBN: 0062876473 ISBN-13(EAN): 9780062876478
Издательство: HarperCollins USA
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Описание: Voor trainers is er gratis extra materiaal bij dit boek beschikbaar. Dit is te vinden onder het tabblad "Training Material". Log in met uw trainersaccount om het materiaal te raadplegen. Dit handboek `Projectmanagement op basis van ICB versie 4` vervangt het zo succesvolle handboek `Projectmanagement op basis van NCB versie 3`. Ook deze nieuwe versie is weer bedoeld voor alle projectprofessionals zoals projectmanagers, teammanagers en PMO-medewerkers als ook voor al diegenen die projecten moeten aansturen, zoals opdrachtgevers en andere leden van de projectstuurgroep.

Автор: Gallagher Deirdre, Miles Richard, Purdy Jerrilynne
Название: Alternative Dispute Resolution in the Regulatory Process
ISBN: 1611863422 ISBN-13(EAN): 9781611863420
Издательство: Random House (USA)
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Цена: 2754.00 р.
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Описание: An in-depth look at the institutionalization of alternative dispute resolution (ADR) processes in the federal and state regulatory arenas over the past twenty-five years, this volume showcases the value of these processes and highlights the potential for their expanded application and growth.

Автор: Gallagher Richard S.
Название: The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
ISBN: 0814431836 ISBN-13(EAN): 9780814431832
Издательство: McGraw-Hill
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Описание: The worst customer situations demand more of front-line employees than good intentions and right attitude. This book explains how to use right words to turn volatile scenarios into calm and productive customer encounters. It helps readers to discover: power of leaning into criticism; trigger phrases that can make bad situations worse; and more.

Автор: Gallagher Richard
Название: Colette Hates Pets
ISBN: 1736608819 ISBN-13(EAN): 9781736608814
Издательство: Неизвестно
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Цена: 1378.00 р.
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Описание:

Meet Colette. She really, really doesn't like animals at all. They bite. They scratch. They are boring. Worst of all, they don't really love you - they are only there for the food. In fact, their ultimate goal is to take over the world, with you as their servant

Then, to her horror, her mother arrives home - with a newly-adopted kitten You'll discover who has the last word - and how sometimes love and affection can be found where you least expect it.