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Services Marketing: People, Technology, Strategy (Ninth Edition), Christopher Lovelock, Jochen Wirtz


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Цена: 17424.00р.
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Автор: Christopher Lovelock, Jochen Wirtz
Название:  Services Marketing: People, Technology, Strategy (Ninth Edition)
ISBN: 9781944659790
Издательство: World Scientific Publishing
Классификация:
ISBN-10: 194465979X
Обложка/Формат: Hardback
Страницы: 684
Вес: 1.59 кг.
Дата издания: 28.10.2021
Серия: Economics/Business/Finance
Язык: English
Размер: 160 x 237 x 25
Читательская аудитория: Tertiary education (us: college)
Ключевые слова: Sales & marketing, BUSINESS & ECONOMICS / Industries / Service,BUSINESS & ECONOMICS / International / Marketing,BUSINESS & ECONOMICS / Marketing / General
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Поставляется из: Англии
Описание: Services Marketing: People, Technology, Strategy is the ninth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media, and case examples.This book takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. It features cases and examples from all over the world and is suitable for students who want to gain a wider managerial view.Supplementary Material Resources:Resources are available to instructors who adopt this textbook for their courses. These include: (1) Instructors Manual, (2) Case Teaching Notes, (3) PowerPoint deck, and (4) Test Bank. Please contact sales@wspc.com.Key Features:


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Автор: Wirtz Jochen
Название: Winning In Service Markets: Success Through People, Technology And Strategy
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Издательство: World Scientific Publishing
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Winning in Service Markets: Success through People, Technology, and Strategy is the first practitioner book in the market to cover the key aspects of services marketing and management based on sound academic evidence and knowledge. Derived from the globally leading textbook for Services Marketing by the same author, this book offers a comprehensive overview of extant knowledge on the topic. Accessible and practical, Winning in Service Markets bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.

Winning In Service Markets: Success Through People, Technology And Strategy

Автор: Wirtz Jochen
Название: Winning In Service Markets: Success Through People, Technology And Strategy
ISBN: 1944659048 ISBN-13(EAN): 9781944659042
Издательство: World Scientific Publishing
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Описание:

Winning in Service Markets: Success through People, Technology, and Strategy is the first practitioner book in the market to cover the key aspects of services marketing and management based on sound academic evidence and knowledge. Derived from the globally leading textbook for Services Marketing by the same author, this book offers a comprehensive overview of extant knowledge on the topic. Accessible and practical, Winning in Service Markets bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.

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Автор: Wirtz Jochen Et Al
Название: Services Marketing: People, Technology, Strategy (Eighth Edition)
ISBN: 1944659013 ISBN-13(EAN): 9781944659011
Издательство: World Scientific Publishing
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Описание: Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media and case examples.This textbook takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. Featuring cases and examples from all over the world, Services Marketing: People, Technology, Strategy is suitable for students who want to gain a wider managerial view of Services Marketing.


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