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Handbook of Research on Technology Applications for Effective Customer Engagement, Mohd Suki Norazah


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Автор: Mohd Suki Norazah
Название:  Handbook of Research on Technology Applications for Effective Customer Engagement
ISBN: 9781799847724
Издательство: Mare Nostrum (Eurospan)
Классификация:
ISBN-10: 1799847721
Обложка/Формат: Hardcover
Страницы: 428
Вес: 1.27 кг.
Дата издания: 23.08.2020
Язык: English
Размер: 27.94 x 21.59 x 2.39 cm
Читательская аудитория: Tertiary education (us: college)
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Поставляется из: Англии
Описание: In the challenging digital economy, bridging the gap between the external stakeholder and business entities through effective applications of technology carries more importance than ever before. By building a strong online presence and maintaining a long-lasting relationship with valuable customers through high-quality customer experience, companies continue to thrive during this digital age. The Handbook of Research on Technology Applications for Effective Customer Engagement is a pivotal reference source that provides vital research on the utilization of the best research practices for consumer satisfaction and loyalty. While highlighting topics such as target marketing, consumer behavior, and brand equity, this publication explores the applications of modern technology in marketing as well as recent business activities of international companies. This book is ideally designed for business professionals, practitioners, marketers, advertisers, brand managers, retailers, managers, academics, researchers, and graduate-level students.


Handbook of Research on IT Applications for Strategic Competitive Advantage and Decision Making

Автор: Efosa Carroll Idemudia
Название: Handbook of Research on IT Applications for Strategic Competitive Advantage and Decision Making
ISBN: 1799833518 ISBN-13(EAN): 9781799833512
Издательство: Mare Nostrum (Eurospan)
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Цена: 39640.00 р.
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Описание: To date, a plethora of companies and organizations are investing vast amounts of money on the latest technologies. Information technology can be used to improve market share, profits, sales, competitive advantage, and customer/employee satisfaction. Unfortunately, the individuals meant to use these technologies are not well equipped on how to effectively and efficiently use these tools for competitive advantage and decision making.

The Handbook of Research on IT Applications for Strategic Competitive Advantage and Decision Making is a collection of innovative research relevant to the methodologies, theoretical frameworks, and latest empirical research findings in information technology applications, strategic competitive advantage, and decision making. While highlighting topics including agility, knowledge management, and business intelligence, this book is ideally designed for information technology professionals, academics, researchers, managers, executives, and government officials interested in using information technology for strategic competitive advantage and better decision making.

Customer Engagement Marketing

Автор: Robert W. Palmatier; V. Kumar; Colleen M. Harmelin
Название: Customer Engagement Marketing
ISBN: 3319619845 ISBN-13(EAN): 9783319619842
Издательство: Springer
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Цена: 20962.00 р.
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Описание:

This book provides a synthesis of research perspectives on customer engagement through a collection of chapters from thought leaders. It identifies cutting-edge metrics for capturing and measuring customer engagement and highlights best practices in implementing customer engagement marketing strategies. Responding to the rapidly changing business landscape where consumers are more connected, accessible, and informed than ever before, many firms are investing in customer engagement marketing. The book will appeal to academics, practitioners, consultants, and managers looking to improve customer engagement.  
Handbook of Research on Intelligent Techniques and Modeling Applications in Marketing Analytics

Автор: Anil Kumar, Manoj Kumar Dash, Shrawan Kumar Trivedi, Tapan Kumar Panda
Название: Handbook of Research on Intelligent Techniques and Modeling Applications in Marketing Analytics
ISBN: 1522509976 ISBN-13(EAN): 9781522509974
Издательство: Mare Nostrum (Eurospan)
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Цена: 40055.00 р.
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Описание: Features innovative research and implementation practices of analytics in marketing research. Highlighting various techniques in acquiring and deciphering marketing data, this publication is a pivotal reference for professionals, managers, market researchers, and practitioners interested in the observation and utilization of data on marketing trends to promote positive business practices.

Handbook of Research on Retailing Techniques for Optimal Consumer Engagement and Experiences

Автор: Fabio Musso, Elena Druica
Название: Handbook of Research on Retailing Techniques for Optimal Consumer Engagement and Experiences
ISBN: 1799814122 ISBN-13(EAN): 9781799814122
Издательство: Mare Nostrum (Eurospan)
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Цена: 41719.00 р.
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Описание: In the world of economics and business, engaging with loyal customers while also seeking out new, potential customers is a must. With the recent advancements of social media technology, these operations have increased the need for more developed methods to mesh consumer-business relationships and retention. The Handbook of Research on Retailing Techniques for Optimal Consumer Engagement and Experiences is a thought-provoking reference source that provides vital insight into the application of present-day customer relationship management within the retail industry. While highlighting topics such as digital communication, e-retailing, and social media marketing, this publication explores in-depth merchandiser knowledge as well as the methods behind positive retailer-consumer relationships. This book is ideally designed for managers, executives, CEOs, sales professionals, marketers, advertisers, brand managers, retail experts, academicians, researchers, and students.

Handbook of Research on Transmedia Storytelling, Audience Engagement, and Business Strategies

Автор: Monica Barrientos-Bueno, Victor Hernandez-Santaolalla
Название: Handbook of Research on Transmedia Storytelling, Audience Engagement, and Business Strategies
ISBN: 1799831191 ISBN-13(EAN): 9781799831198
Издательство: Mare Nostrum (Eurospan)
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Цена: 35620.00 р.
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Описание: As media evolves with technological improvement, communication changes alongside it. In particular, storytelling and narrative structure have adapted to the new digital landscape, allowing creators to weave immersive and enticing experiences that captivate viewers. These experiences have great potential in marketing and advertising, but the medium’s methods are so young that their potential and effectiveness is not yet fully understood.

Handbook of Research on Transmedia Storytelling, Audience Engagement, and Business Strategies is a collection of innovative research that explores transmedia storytelling and digital marketing strategies in relation to audience engagement. Highlighting a wide range of topics including promotion strategies, business models, and prosumers and influencers, this book is ideally designed for digital creators, advertisers, marketers, consumer analysts, media professionals, entrepreneurs, managers, executives, researchers, academicians, and students.

Handbook of Research on Contemporary Consumerism

Автор: Hans Ruediger Kaufmann, Mohammad Fateh Ali Khan Panni
Название: Handbook of Research on Contemporary Consumerism
ISBN: 1522582703 ISBN-13(EAN): 9781522582700
Издательство: Mare Nostrum (Eurospan)
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Цена: 38254.00 р.
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Описание: Societal marketing has gained widespread recognition in the marketing discipline both in academia and the professional industry.

The Handbook of Research on Contemporary Consumerism is an essential reference source that provides an in-depth understanding on the various aspects and issues of consumerism and reveals the critical success factors and conceptual and theoretical frameworks of these concepts from recent contexts and perspectives. Additionally, it examines the impact of identity on marketing and branding from the consumerist perspective, discusses consumerism as a source of innovation and product development, and provides insights on consumerism and profitability. Featuring research on topics such as circular economy, digital marketing, and social media, this book is ideally designed for practitioners, managers, marketers, academic researchers, and students.

Customer Engagement

Название: Customer Engagement
ISBN: 1138847380 ISBN-13(EAN): 9781138847385
Издательство: Taylor&Francis
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Цена: 23734.00 р.
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Описание: How customers and consumer behavior have been changing due to technology and other forces is of prime interest. This book addresses the central questions regarding new emerging consumer behavior; how does social media affect this behavior; how and at what points do emotions affect consumer decisions; and what triggers this is: How should engagement be conceptualized, defined and measured? How do social media and other marketing activities create engagement? The book draws on the rich, extensive knowledge of the authors who are pioneers in the field. The book's editors have identified the weakness in the current knowledge and aim to address this gap by touching on significant conceptual and empirical contributions to this emerging literature stream, providing readers with a comprehensive contemporary perspective of customer engagement. The book also endeavors to develop a richer narrative around the notion of social media and customer engagement, and the non-monetary notion of social media within new media-based social networks.

Gamification and Games in Market Research: Increasing Consumer Engagement in Research for Business Success

Автор: Adamou Betty
Название: Gamification and Games in Market Research: Increasing Consumer Engagement in Research for Business Success
ISBN: 0749483350 ISBN-13(EAN): 9780749483357
Издательство: Неизвестно
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Цена: 9378.00 р.
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Описание: Create intrinsic engagement in the research sphere through gamification; exploit existing and emerging technologies, and glean better-quality, untapped data that cannot be obtained through traditional surveying methods.

Predicting trends and building strategies for consumer engagement in retail environments /

Автор: Giuseppe Granata
Название: Predicting trends and building strategies for consumer engagement in retail environments /
ISBN: 1522578560 ISBN-13(EAN): 9781522578567
Издательство: Mare Nostrum (Eurospan)
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Цена: 35897.00 р.
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Описание: Global economic scenarios are increasing in complexity due to the recent global financial crisis, globalization, the evolution of ICT, and the changing behaviors of consumers. This has made it difficult to predict trends and build strategies within the retail industry. As a result, long-term forecasts and schedules are not possible, and more research is needed to explore today’s consumer profile and set the frameworks for future recovery strategies. Predicting Trends and Building Strategies for Consumer Engagement in Retail Environments is a pivotal reference source that provides practical insights into improving the understanding of complex retail environments and consumer shopping behaviors in order to predict trends and develop strategies for retailers in times of economic crisis. While highlighting topics such as consumer engagement, industry models, and market globalization, this publication explores qualitative and quantitative methods of interest and the multidisciplinary approaches revolving around the industry. This book is ideally designed for marketers, managers, practitioners, retail professionals, academicians, researchers, and students seeking current research on relationship marketing, digital marketing, service management, and complexity theories.

Optimizing Millennial Consumer Engagement With Mood Analysis

Автор: Sabyasachi Dasgupta, Priya Grover
Название: Optimizing Millennial Consumer Engagement With Mood Analysis
ISBN: 1522556907 ISBN-13(EAN): 9781522556909
Издательство: Mare Nostrum (Eurospan)
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Цена: 31324.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Consumer engagement is becoming crucial to the recall and survival of brands in intense competitive markets. Due to digital innovations, businesses have seen the emergence of the millennial population as a target audience, and many businesses are struggling with adopting methods to engage the generation to leverage an enriched brand experience.Optimizing Millennial Consumer Engagement With Mood Analysis is a critical scholarly resource that explores how companies ensure brand sustainability through influencing the minds and moods of consumers to create an interactive customer experience. Featuring coverage on a broad range of topics such product presentation, brand fandom, social media, lifestyle products, and buying behavior, this book is geared towards marketers, business managers, business practitioners, international business strategists, academicians, consumer researchers, and upper-level graduate students attempting to understand consumer engagement through mood analysis.

Customer Engagement Marketing

Автор: Robert W. Palmatier; V. Kumar; Colleen M. Harmelin
Название: Customer Engagement Marketing
ISBN: 3319872079 ISBN-13(EAN): 9783319872070
Издательство: Springer
Рейтинг:
Цена: 15372.00 р.
Наличие на складе: Поставка под заказ.

Описание:

This book provides a synthesis of research perspectives on customer engagement through a collection of chapters from thought leaders. It identifies cutting-edge metrics for capturing and measuring customer engagement and highlights best practices in implementing customer engagement marketing strategies. Responding to the rapidly changing business landscape where consumers are more connected, accessible, and informed than ever before, many firms are investing in customer engagement marketing. The book will appeal to academics, practitioners, consultants, and managers looking to improve customer engagement.  
Market assessment with or applications

Автор: Anand, Adarsh (assistant Professor, Department Of Operational Research, University Of Delhi, Delhi, India) Aggrawal, Deepti (assistant Professor, Univ
Название: Market assessment with or applications
ISBN: 0367226928 ISBN-13(EAN): 9780367226923
Издательство: Taylor&Francis
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Цена: 25265.00 р.
Наличие на складе: Поставка под заказ.

Описание: This book will provide a platform to academicians, practitioners, and researchers to understand marketing management concepts from an OR perspective. This book will help to improve decision making, prediction procedures, and the management of resources more efficiently.


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