Контакты/Проезд  Доставка и Оплата Помощь/Возврат
История
  +7(495) 980-12-10
  пн-пт: 10-18 сб,вс: 11-18
  shop@logobook.ru
   
    Поиск книг                    Поиск по списку ISBN Расширенный поиск    
Найти
  Зарубежные издательства Российские издательства  
Авторы | Каталог книг | Издательства | Новинки | Учебная литература | Акции | Хиты | |
 

Creating a Customer Experience-Centric Startup: A Step-by-Step Framework, Suwelack Thomas, Stegemann Manuel, Ang Feng Xia


Варианты приобретения
Цена: 5309.00р.
Кол-во:
Наличие: Поставка под заказ.  Есть в наличии на складе поставщика.
Склад Америка: Есть  
При оформлении заказа до: 2025-07-28
Ориентировочная дата поставки: Август-начало Сентября
При условии наличия книги у поставщика.

Добавить в корзину
в Мои желания

Автор: Suwelack Thomas, Stegemann Manuel, Ang Feng Xia
Название:  Creating a Customer Experience-Centric Startup: A Step-by-Step Framework
ISBN: 9783030924577
Издательство: Springer
Классификация:


ISBN-10: 3030924572
Обложка/Формат: Hardcover
Страницы: 172
Вес: 0.38 кг.
Дата издания: 05.03.2022
Серия: Business guides on the go
Язык: English
Издание: 1st ed. 2022
Иллюстрации: 56 illustrations, black and white; xvii, 152 p. 56 illus.; 56 illustrations, black and white; xvii, 152 p. 56 illus.
Размер: 21.01 x 14.81 x 1.42 cm
Читательская аудитория: Professional & vocational
Подзаголовок: A step-by-step framework
Ссылка на Издательство: Link
Рейтинг:
Поставляется из: Германии
Описание: This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today`s dynamic and competitive times.


Oracle APEX 18.1 For Beginners: A platform to rapidly develop data-centric web applications accessible from a multitude of devices

Автор: Ahmed Riaz
Название: Oracle APEX 18.1 For Beginners: A platform to rapidly develop data-centric web applications accessible from a multitude of devices
ISBN: 1723335371 ISBN-13(EAN): 9781723335372
Издательство: Неизвестно
Цена: 6035.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Human Centric Visual Analysis with Deep Learning

Автор: Liang Lin
Название: Human Centric Visual Analysis with Deep Learning
ISBN: 9811323860 ISBN-13(EAN): 9789811323867
Издательство: Springer
Рейтинг:
Цена: 19564.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: This book introduces the applications of deep learning in various human centric visual analysis tasks, including classical ones like face detection and alignment and some newly rising tasks like fashion clothing parsing. Starting from an overview of current research in human centric visual analysis, the book then presents a tutorial of basic concepts and techniques of deep learning. In addition, the book systematically investigates the main human centric analysis tasks of different levels, ranging from detection and segmentation to parsing and higher-level understanding.

At last, it presents the state-of-the-art solutions based on deep learning for every task, as well as providing sufficient references and extensive discussions. Specifically, this book addresses four important research topics, including 1) localizing persons in images, such as face and pedestrian detection; 2) parsing persons in details, such as human pose and clothing parsing, 3) identifying and verifying persons, such as face and human identification, and 4) high-level human centric tasks, such as person attributes and human activity understanding. This book can serve as reading material and reference text for academic professors / students or industrial engineers working in the field of vision surveillance, biometrics, and human-computer interaction, where human centric visual analysis are indispensable in analysing human identity, pose, attributes, and behaviours for further understanding.

Customer-Centric Marketing

Автор: Richardson Neil
Название: Customer-Centric Marketing
ISBN: 074947209X ISBN-13(EAN): 9780749472092
Издательство: Неизвестно
Рейтинг:
Цена: 7619.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Improve how customers perceive a business by tapping into the benefits of sustainable development through digital marketing.

The Experience-Centric Organization: Winning with Customer Loyalty

Автор: Clatworthy Simon David
Название: The Experience-Centric Organization: Winning with Customer Loyalty
ISBN: 1492045772 ISBN-13(EAN): 9781492045779
Издательство: Wiley
Рейтинг:
Цена: 7126.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service to attract loyal customers.

Fast Break: Creating a Customer-Centric Operating Philosophy for Automotive Service

Автор: Roche Jim
Название: Fast Break: Creating a Customer-Centric Operating Philosophy for Automotive Service
ISBN: 1543997449 ISBN-13(EAN): 9781543997446
Издательство: Gazelle Book Services
Рейтинг:
Цена: 10079.00 р.
Наличие на складе: Поставка под заказ.

Описание: Fast Break addresses the increasing challenges that today's automotive dealers face. Over a period of decades, dealers developed a transaction/centric mindset. Given that you only have the opportunity to sell a new vehicle every 4-7 years this may be understandable. Unfortunately this mindset has crept into the service department, which needs to have the opposite orientation. By embracing a customer-centric approach to your service business, you can counteract the increasing threats from slowing vehicle sales, margin compression and existing and new competition. Using facts, figures and insights gleaned from interviews with progressive service leaders and recent market research, Fast Break presents real world examples to provide a new approach to addressing the challenges of today and tomorrow. From the author: Sorry about the purchase price, it's due to this being a color book and the low print quantity. The book was produced for the benefit of the industry, neither Jim Roche or Cox Automotive are paid any money from the sales of Fast Break.

Customer-Centric Marketing: Building Relationships and Creating Advocates in the Age of the Consumer

Автор: Cundari Aldo
Название: Customer-Centric Marketing: Building Relationships and Creating Advocates in the Age of the Consumer
ISBN: 1119092892 ISBN-13(EAN): 9781119092896
Издательство: Wiley
Рейтинг:
Цена: 3008.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: The practical, expert guide to reaching the new consumer Customer-Centric Marketing is a comprehensive game plan on succeeding in the new marketing landscape by focusing on the customer.

Customer Centricity Playbook

Автор: Fader Peter S.
Название: Customer Centricity Playbook
ISBN: 1613630905 ISBN-13(EAN): 9781613630907
Издательство: Mare Nostrum (Eurospan)
Рейтинг:
Цена: 2507.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: How did global gaming company Electronic Arts go from being named "Worst Company in America" to clearing a billion dollars in profit?

They discovered a simple truth-and acted on it: Not all customers are the same, regardless of how they appear on the surface. The most successful companies, from Amazon to Best Buy, understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers.

In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

Fader and Toms offer a 360-degree analysis of all the elements that support customer centricity within an organization. In this book, you will learn how to:

  • Develop a customer-centric strategy for your organization
  • Understand the right way to think about customer lifetime value (CLV)
  • Finetune investments in customer acquisition, retention, and development tactics based on customer heterogeneity
  • Foster a culture that sustains customer centricity, and also understand the link between CLV and market valuation
  • Understand customer relationship management (CRM) systems, as they are a vital underpinning for all these areas through the valuable insights they provide

Fader's first book, Customer Centricity, quickly became a go-to for readers interested in focusing on the right customers for strategic advantage. In this new book, Fader and Toms offer a true playbook for companies of all sizes that want to create and implement a winning strategy to acquire, develop, and retain customers for the greatest value.

ALSO AVAILABLE: Peter Fader's Customer Centricity offers an introduction to the subject. The Customer Centricity Playbook shows customer centricity converts where to get started.

"A fantastic 360-degree analysis of how companies become truly customer-centric.... Required reading."
-Neil Hoyne, Head of Customer Analytics and Chief Analytics Evangelist, Google

"A must-read."
-Aimee Johnson, Senior Vice President, Digital Customer Experience, Starbucks

"Fundamental insights to point organizations of any size in the right direction."
-Rob Markey, Partner, Bain & Company, Inc., and coauthor, The Ultimate Question 2.0

"Required reading for leadership teams, as well as marketing and sales executives."
-Matthew Derella, Global Vice President, Revenue and Content Partnerships, Twitter

"If you struggle with customer engagement or are ready to better acquaint yourself with your customers, Peter Fader and Sarah Toms' new book The Customer Centricity Playbook is a must-read."
-Jacqueline Parkes, Chief Marketing Officer and EVP, Digital Studios, MTV, VH1 & Logo

"Peter Fader and Sarah Toms offer transformative insights that light the path for business leaders."
-Susan Johnson, Chief Marketing Officer, SunTrust Banks

"Essential reading for those who aspire to market leadership, regardless of industry."
-Joshua Kanter, Chief Marketing Officer, PetSmart

"I read The Customer Centricity Playbook by Peter Fader and Sarah Toms in a single sitting."
-Robbie Kellman Baxter, Consultant, Peninsula Strategies, and Author, The Membership Economy

Security and Resilience in Intelligent Data-Centric Systems and Communication Networks

Автор: Ficco, Massimo
Название: Security and Resilience in Intelligent Data-Centric Systems and Communication Networks
ISBN: 0128113731 ISBN-13(EAN): 9780128113738
Издательство: Elsevier Science
Рейтинг:
Цена: 17180.00 р.
Наличие на складе: Поставка под заказ.

Описание: Security and Resilience in Intelligent Data-Centric Systems and Communication Networks presents current, state-of-the-art work on novel research in theoretical and practical resilience and security aspects of intelligent data-centric critical systems and networks. The book analyzes concepts and technologies that are successfully used in the implementation of intelligent data-centric critical systems and communication networks, also touching on future developments. In addition, readers will find in-demand information for domain experts and developers who want to understand and realize the aspects (opportunities and challenges) of using emerging technologies for designing and developing more secure and resilient intelligent data-centric critical systems and communication networks. Topics covered include airports, seaports, rail transport systems, plants for the provision of water and energy, and business transactional systems. The book is well suited for researchers and PhD interested in the use of security and resilient computing technologies.

Data-Centric Safety

Автор: Faulkner, Alastair
Название: Data-Centric Safety
ISBN: 0128207906 ISBN-13(EAN): 9780128207901
Издательство: Elsevier Science
Рейтинг:
Цена: 21391.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание:

Data-Centric Safety: Challenges, Approaches, and Incident Investigation presents core concepts of safety system management, guides readers through the application of these techniques, and measures data centric and data intensive systems. The book's authors compile decades of experience in industry and academia to provide guidance on the development of data intensive systems that ensure safety. Content covers the use of data in root cause analysis, improvement recommendations in an incident investigation, operation and oversight, and current standards. The book presents a toolkit based on interface contracts to create soft boundaries to help engineers facilitate the analysis, rationalization and management of large-scale safety systems.

Delivering the Customer-Centric Organization

Автор: Fischer (Ed) Layna
Название: Delivering the Customer-Centric Organization
ISBN: 0984976434 ISBN-13(EAN): 9780984976430
Издательство: Неизвестно
Цена: 1374.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Customer-centric organizations are concerned about shrinking volumes of business, stiffer competition and ever-more demanding consumer expectations which have increased pressure on the bottom line.

The ability to successfully manage the customer value chain across the life cycle of a customer is the key to the survival of any company today. Business processes must react to changing and diverse customer needs and interactions to ensure efficient and effective outcomes.

This important book looks at the shifting nature of consumers and the workplace, and how BPM and associated emergent technologies will play a part in shaping the companies of the future.

BPM's promises are real, but the path to success is littered with pitfalls and shortcuts to failure. Best practices can help you avoid them. If you are just embarking on using its methods and tools, these authors have a wealth of experience to learn from and build on.

Whether you are a business manager or an Information Technology practitioner, this special collection will provide valuable information about what BPM can do for you-and how to apply it.

Protect and Provide: Customer-Centric (and Compliant) Insurance Sales

Автор: Mannix Dean
Название: Protect and Provide: Customer-Centric (and Compliant) Insurance Sales
ISBN: 0648060608 ISBN-13(EAN): 9780648060604
Издательство: Неизвестно
Цена: 4131.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Co-creating Digital Public Services for an Ageing Society: Evidence for User-centric Design

Автор: Jarke Juliane
Название: Co-creating Digital Public Services for an Ageing Society: Evidence for User-centric Design
ISBN: 3030528758 ISBN-13(EAN): 9783030528751
Издательство: Springer
Цена: 8384.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: This open access book attends to the co-creation of digital public services for ageing societies.


ООО "Логосфера " Тел:+7(495) 980-12-10 www.logobook.ru
   В Контакте     В Контакте Мед  Мобильная версия