Dealing with Difficult People (Creating Success Series), Lilley, Roy
Автор: Review Harvard Business Название: Dealing with Difficult People (HBR Emotional Intelligence Series) ISBN: 1633696081 ISBN-13(EAN): 9781633696082 Издательство: NBN International Рейтинг: Цена: 2031.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Learn how to deal with difficult colleagues and clients.
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?
This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
Books in this series are based on the work of experts including:
Daniel Goleman
Tony Schwartz
Nick Morgan
Daniel Gilbert
This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries.
HOW TO BE HUMAN AT WORK.
The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Автор: Review Harvard Business, Schwartz Tony, Gerzon Mark Название: Dealing with Difficult People (HBR Emotional Intelligence Series) ISBN: 1633696103 ISBN-13(EAN): 9781633696105 Издательство: Неизвестно Цена: 5518.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Learn how to deal with difficult colleagues and clients.
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?
This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
Books in this series are based on the work of experts including:
Daniel Goleman
Tony Schwartz
Nick Morgan
Daniel Gilbert
This collection of articles includes To Resolve a Conflict, First Decide: Is It Hot or Cold? by Mark Gerzon; Taking the Stress Out of Stressful Conversations, by Holly Weeks; The Secret to Dealing with Difficult People: It's About You, by Tony Schwartz; How to Deal with a Mean Colleague, by Amy Gallo; How To Deal with a Passive-Aggressive Colleague, by Amy Gallo; How to Work with Someone Who's Always Stressed Out, by Rebecca Knight; How to Manage Someone Who Thinks Everything Is Urgent, by Liz Kislik; and Do You Hate Your Boss? by Manfred F. R. Kets de Vries.
HOW TO BE HUMAN AT WORK.
The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Автор: Niles Spencer, Amundson Norman, Borgen Roberta A. Название: Career Recovery: Creating Hopeful Careers in Difficult Times ISBN: 1793518920 ISBN-13(EAN): 9781793518927 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 5386.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Career Recovery: Creating Hopeful Careers in Difficult Times provides readers with powerful strategies they can use to create hope and manage their careers throughout their lifetimes. The book introduces readers to the hope-action theory, an empowering approach that highlights the connection between hope, academic engagement, student retention, job search success, career goal clarity, and cultivating a meaningful career path.
In Section I, the text introduces the essentials of hope-action theory. The chapters illuminate the challenges of effective career self-management in a post-pandemic world and the importance of hope in career planning. Section II examines the crucial process of engaging in self-reflection to develop self-clarity. Readers uncover their unique passions, skills, personal styles, and values. Section III highlights the need for support in career and educational planning. It teaches readers how to move from self-exploration to seeking support and fostering future opportunities. The final section focuses on implementing key decisions and transforming possibilities into realities.
Career Recovery is an energizing resource that helps readers discover and channel hope to support the development and management of their chosen career paths.
Автор: Lilley Roy Название: Dealing with Difficult People ISBN: 0749466944 ISBN-13(EAN): 9780749466947 Издательство: Kogan Page Рейтинг: Цена: 1582.00 р. Наличие на складе: Нет в наличии.
Описание: Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression, avoid awkward situations and keep your cool. This second edition of the best-selling Dealing with Difficult People includes a brand new chapter on dealing with difficult people in the digital sphere. It provides the tools and techniques you need to get the best out of the worst, including how to deal with difficult customers, advice on beating bullies at their own game and how to deal with a boss who drives you barmy.
Автор: Life Leadership Название: Dealing With Difficult People ISBN: 0990424340 ISBN-13(EAN): 9780990424345 Издательство: Неизвестно Цена: 2347.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts. This title features: thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each; and nonverbal communication skills to back up your words.
s pastor and author Mike Robertson writes, the people around you are either making you better or they are pulling you backward. If you want to become all God has in mind for you, you will find yourself in life-giving relationships--and that will include some difficult people, like it or not.
In his new book, Dealing With Difficult People, Robertson explores how we can learn from the ones who cause us the most trouble. With transparency and humor, he draws insight from his own journey and guides readers toward a deeper understanding of:
When to fight for a relationship, and when to let it die
The rhythms and rules that define healthy relationships
How to deal with offense
Overcoming the wounds of betrayal and broken trust
Robertson uncovers biblical relationship principles reflected in the lives of David, Paul and even Jesus, as they navigated the challenges of relating to the broken people around them.
Ultimately, Robertson encourages readers to take a look inward and identify self-defeating patterns that may sabotage their own relationships. After all, the most difficult person we will ever have to deal with in our lives may well be ourselves.
Автор: Smith Colin G. Название: Difficult People: Dealing With Difficult People At Work ISBN: 1491245522 ISBN-13(EAN): 9781491245521 Издательство: Неизвестно Цена: 1702.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Benjamin, Susan Название: Perfect phrases for dealing with difficult people ISBN: 0071493042 ISBN-13(EAN): 9780071493048 Издательство: McGraw-Hill Рейтинг: Цена: 1714.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Part of the "Perfect Phrases" series, this work provides the tools for precise, effective communication in various situations. Whether it`s hiring employees or creating teams, it gives you the phrases you need to get things done.
Описание: Written by training expert Susan El-Shamy, Role Play Made Easy is a practical and highly accessible resource for planning, preparing, and implementing effective role-playing activities that are solidly grounded in proven learning techniques.
Описание: Stop Taking the Abuse - Learn how to handle Bullies and Other Difficult People Is there a difficult person in your life? Do you feel like a victim? Is it time to start asserting yourself? When you read Difficult People: Foolproof Methods - Dealing with Difficult People, Mean People and Workplace Bullying, you'll learn about the various types of difficult behavior you can encounter, and how to deal with the people that act this way. You'll discover essential survival steps for identifying and dealing with bullying. Handling an aggressive co-worker can be a big challenge. Difficult People: Foolproof Methods- Dealing with Difficult People, Mean People and Workplace Bullying explains:
The Psychology of Bullying
How to Identify the Common Signs of Workplace Bullying
The Many Negative Effects of Workplace Bullying
How to Put an End to Workplace Bullying
It's time to confront the bullies in your life. Do it NOW, before the situation gets worse. Difficult People: Foolproof Methods - Dealing with Difficult People, Mean People and Workplace Bullying helps you understand the psychology of difficult people and ways to cope up with them. You'll find out how to protect yourself, your co-workers, and your family - take action and start asserting yourself today It's time to get the respect you deserve
Автор: Brinkman, Brinkman Dr Rick, Kirschner Dr Rick Название: Dealing with Difficult People PB Pod ISBN: 0071823301 ISBN-13(EAN): 9780071823302 Издательство: McGraw-Hill Цена: 2566.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
ООО "Логосфера " Тел:+7(495) 980-12-10 www.logobook.ru
