Автор: Lilley, Roy Название: Dealing with difficult people ISBN: 1398606154 ISBN-13(EAN): 9781398606159 Издательство: Неизвестно Цена: 2482.00 р. Наличие на складе: Есть у поставщикаПоставка под заказ. Описание: Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses.
Автор: Lilley, Roy Название: How to deal with difficult people ISBN: 1398621609 ISBN-13(EAN): 9781398621602 Издательство: Неизвестно Цена: 2092.00 р. Наличие на складе: Есть у поставщикаПоставка под заказ.
Описание: Apply predictive analytics throughout all stages of workforce management People Analytics in the Era of Big Data provides a blueprint for leveraging your talent pool through the use of data analytics.
Описание: Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.
Автор: Birkinshaw Julian Название: Becoming a Better Boss: Why Good Management Is So Difficult ISBN: 1118645464 ISBN-13(EAN): 9781118645468 Издательство: Wiley Рейтинг: Цена: 3008.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Most management books are written with the following three limitations: (1) they are written from the perspective of the person doing the managing, (2) they take a fairly rational view of human nature, and (3) they assume that the work of management is happening within a reasonably sensible organisational environment.
Автор: Benjamin, Susan Название: Perfect phrases for dealing with difficult people ISBN: 0071493042 ISBN-13(EAN): 9780071493048 Издательство: McGraw-Hill Рейтинг: Цена: 1714.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Part of the "Perfect Phrases" series, this work provides the tools for precise, effective communication in various situations. Whether it`s hiring employees or creating teams, it gives you the phrases you need to get things done.
Описание: Written by training expert Susan El-Shamy, Role Play Made Easy is a practical and highly accessible resource for planning, preparing, and implementing effective role-playing activities that are solidly grounded in proven learning techniques.
Описание: Helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts. This title features: thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each; and nonverbal communication skills to back up your words.
Автор: Bolman Lee G., Gallos Joan V. Название: Managing Difficult People ISBN: 1119150833 ISBN-13(EAN): 9781119150831 Издательство: Wiley Рейтинг: Цена: 3483.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The essential resource for mastering the interpersonal side of management Engagement is the must-have guide for transforming difficult relationships. Bestselling authors Lee G. Bolman and Joan V. Gallos teach readers how to tackle tough people problems
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