Автор: Lilley, Roy Название: How to deal with difficult people ISBN: 1398621609 ISBN-13(EAN): 9781398621602 Издательство: Неизвестно Цена: 2092.00 р. Наличие на складе: Есть у поставщикаПоставка под заказ.
Старое издание
Автор: Lilley Roy Название: Dealing with Difficult People ISBN: 0749466944 ISBN-13(EAN): 9780749466947 Издательство: Kogan Page Цена: 1582.00 р. Наличие на складе: Нет в наличии. Описание: Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression, avoid awkward situations and keep your cool. This second edition of the best-selling Dealing with Difficult People includes a brand new chapter on dealing with difficult people in the digital sphere. It provides the tools and techniques you need to get the best out of the worst, including how to deal with difficult customers, advice on beating bullies at their own game and how to deal with a boss who drives you barmy.
Автор: Lilley Kate Название: Recycled Crafting for Kids ISBN: 1849755299 ISBN-13(EAN): 9781849755290 Издательство: Неизвестно Рейтинг: Цена: 1620.00 р. Наличие на складе: Есть (1 шт.) Описание: Quirky, colourful and fun projects for pre-school kids and their parents to make together.
Автор: Schwabsky Barry, Derieux Florence, Lilley Clare Название: Bernar Venet ISBN: 0714877611 ISBN-13(EAN): 9780714877617 Издательство: Phaidon Press Ltd. Рейтинг: Цена: 5544.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The first true monograph on the work of celebrated French conceptual artist and sculptor Bernar Venet
Автор: Lilley Roy Название: Dealing with Difficult People ISBN: 0749466944 ISBN-13(EAN): 9780749466947 Издательство: Kogan Page Рейтинг: Цена: 1582.00 р. Наличие на складе: Нет в наличии.
Описание: Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression, avoid awkward situations and keep your cool. This second edition of the best-selling Dealing with Difficult People includes a brand new chapter on dealing with difficult people in the digital sphere. It provides the tools and techniques you need to get the best out of the worst, including how to deal with difficult customers, advice on beating bullies at their own game and how to deal with a boss who drives you barmy.
Автор: Tomlins-Jahnke Huia, Styres Sandra, Lilley Spencer Название: Indigenous Education: New Directions in Theory and Practice ISBN: 1772124141 ISBN-13(EAN): 9781772124149 Издательство: Gazelle Book Services Рейтинг: Цена: 7720.00 р. Наличие на складе: Поставка под заказ.
Описание: A far-reaching look into contemporary Indigenous education, essential for anyone involved in culturally responsive education.
Описание: Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses.
Описание: Dealing with difficult people can make life impossible. The workplace is inhabited by a wide variety of people and it can sometimes be difficult to get on with them as well as get on with your work. However by understanding difficult people and the things they do, the problematic situations and awkward issues can be resolved.
"Dealing with Difficult People" looks at individual behaviour, what drives it and how to cope with it. Roy Lilley covers every angle including: recognizing the seven types of difficult person, what conflict is and how to handle it, handling aggressive people, motivating lazy colleagues, dealing with difficult customers and handling complaints. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.
Автор: Andrew Lilley, Lilley Название: Musical artistry of гўв‚¬вёbheki mseleku ISBN: 1928331661 ISBN-13(EAN): 9781928331667 Издательство: Неизвестно Рейтинг: Цена: 11684.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Bheki Mseleku is widely considered one of the most accomplished jazz musicians to have emerged from South Africa. His music has a profound significance in recalling and giving emphasis to that aspect of the African American jazz tradition originating in the rhythms and melodies of Africa.
Автор: Lilley R. K. Название: Breaking Him ISBN: 1628780401 ISBN-13(EAN): 9781628780406 Издательство: Неизвестно Цена: 2412.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
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